Family Medical Ltd

Family Medicine, Nursing (Nurse Practitioner) • 2 Providers

3295 N Arlington Heights Rd Ste 102, Arlington Heights IL, 60004

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Family Medical Ltd is a medical group practice located in Arlington Heights, IL that specializes in Family Medicine and Nursing (Nurse Practitioner).

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Language services

  • Russian

Medical Services

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Location

Arlington Heights Office

3295 N Arlington Heights Rd Ste 102, Arlington Heights IL 60004

CallDirections

(847) 392-7400

Reviews

Provider Reviews
provider
Family Medicine
Reply
Personally I am not familiar with the office doctor. However, my mother had blood work there for immigration services. The front desk has 2 Girls. The russian speaking girl is lazy, and unresponsive. She kept lying that medical assistant was very busy drawing blood again and again and results were not available while blood work was available. It took only a brief moment for the other assistant to bring printed results. I hope she will be held accountable for such poor patient service she is providing in that office. To be more specific the girl sits to the right and wear blond short hair. I asked her 5 times for the results she kept lying that medical assistant was busy and making me to wait for more than 30 minutes while the result were ready. Please do not go to that office for TB blood work. Office renders very poor care. The assistant was unprofessional, rude and lazy.
What went well
  • Office environment
What could be improved
No results
1 person found this helpful
Helpful
Sep 06, 2022
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provider
Family Medicine
Reply
She is my and my wife Doctor for 30 plus years she is the best, M Wiercinski.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
M Wiercinski – Oct 08, 2021
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provider
Family Medicine
Reply
very good doctor. i have been going for many years to doctor Edward.she is very knowing and attentive/Very nice and friendly.good office ,friendly people.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
yevgeniya pevtsov – Apr 02, 2021
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provider
Family Medicine
Reply
My husband and I have been Dr. Edwards’ patients for many years. Dr. Edwards is a very professional, detailed and experienced Provider who truly takes care of her patients. She treats people with respect, understanding and dignity. Also, the entire staff in Dr. Edwards’ office is extremely friendly and helpful. We strongly recommend Dr. Elena Edwards to anyone who is looking for a good and caring Physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Margaret and Luke – Oct 03, 2019
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provider
Family Medicine
Reply
My husband and I started visiting Dr. Edwards recently, a few months ago. She is a very good doctor. She has normalized my husband's blood pressure. She has healed an abscess in my mouth. She helped us with many other problems. Thank you, Dr. Edwards!
What went well
No results
What could be improved
No results
Helpful
Mar 25, 2019
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provider
Family Medicine
Reply
she is excellent!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 04, 2019
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provider
Family Medicine
Reply
Switched my physician 2 years ago and regret that I did not come to Dr. Edwards earlier. She is the best family doctor I met ever.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
V in Wheeling, IL – Oct 23, 2017
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provider
Review for Renee Kim, FNP
Nursing (Nurse Practitioner)
Reply
Kim was awesome. I started seeing her when my usual doctor was booked, and I was very pleased with her. She took a long time and listened very intently to everything I had to say. Most doctors rush you or don't seem very interested in whats wrong by Kim, even though shes not a doctor took her time to help me with my problems.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Melanie Brando in Arlington Heights, IL – Apr 04, 2016
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provider
Review for Renee Kim, FNP
Nursing (Nurse Practitioner)
Reply
Kim falsely identified herself as a doctor and left session pick up her daughter without any patient follow up. There is an Open investigation as a result. Terrible and horrendous treatment of any medical professional.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Janet H in Wonder Lake, IL – Mar 10, 2016
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