UNIVERSITY OF IOWA HOSPITALS AND CLINICS

Dietetics, Diagnostic Radiology • 110 Providers

200 Hawkins Dr, Iowa City IA, 52242

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UNIVERSITY OF IOWA HOSPITALS AND CLINICS is a medical group practice located in Iowa City, IA that specializes in Dietetics and Diagnostic Radiology.

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Reviews

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UNIVERSITY OF IOWA HOSPITALS AND CLINICS
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Provider Reviews
provider
Review for Dr. Wei Chen, MD
General Surgery
Reply
Had I to do it all over again, I would have found a different surgeon. Dr. Chen didn't seem to have time for me, and I got the impression he was more comfortable being in charge in the operating room than having to visit with patients.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Aug 10, 2021
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provider
Review for Dr. Wei Chen, MD
General Surgery
Reply
Dr. Chen didn't give me a lot of say in the surgery he did on me. It was not what I wanted.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Feb 11, 2021
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provider
Review for Dr. Wei Chen, MD
General Surgery
Reply
His poor communication skills resulted in an outcome contrary to what I wanted.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Jun 26, 2020
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provider
Urology
Reply
Dr Kreder is knowledgeable about interstitial cystitis or painful bladder conditions. This has been very helpful to me! I would recommend him to anyone who thinks they might be dealing with this condition.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Knowledgeable and answers my questions – Mar 07, 2020
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provider
Child & Adolescent Psychiatry
Reply
Dr. Kauer competently treated my adolescent with medication when she was inpatient. I appreciate this as it is his main function. Unfortunately, he was unable to register/take in information we provided to him. He insisted on repeating his knowledge instead of indicating that he heard us. He told us what we "should" do as parents, in areas that were outside of medication. He showed no empathy/compassion for us as parents of a chronically suicidal, catatonic, severely depressed 17 year old who doesn't have enough energy to work, go to school, shower, change clothes, brush teeth, etc.
What went well
No results
What could be improved
No results
Helpful
Erica R – Sep 20, 2019
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provider
Review for Dr. Wei Chen, MD
General Surgery
Reply
There is no question in my mind that the negative reviews left here were left by the same person and that the person never had a consult with Dr. Chen. It could be professional jealousy and written by someone associated with a surgeon who is losing business because of Dr. Chen. In any event, you could not ask for a more passionate, compassionate, understanding, skilled, respectful and interested surgeon. I was treated by Dr. Chen and he exhibited the height of professionalism in everything that he did. He took time, he listened, and he communicated beautifully. With Dr. Chen it is a perfect collaboration between doctor and patient. He answers every question a patient may have and gives his opinion, but he recognizes and respects that the final decision rests with the patient. I think that the only mistake a patient could make would be NOT to go to Dr. Chen. Again, it is so sad that in this world professional jealousy sometimes causes people to act in an underhanded manner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Sep 20, 2019
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provider
Ear, Nose, and Throat
Reply
Dr. Boyd is a rare combination of brilliant surgeon and kind and caring doctor. He removed my thyroid when it was discovered I had papillary thyroid cancer. The surgery was very well done, with all of my thyroid cleanly removed (as evidenced by a follow up radiation scan). It also left a surprisingly small scar. As well as being an excellent surgeon Dr. Boyd impressed me with his willingness to discuss my treatment options with me, and his care and compassion for his patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
8 people found this helpful
Helpful
Sep 17, 2019
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provider
Review for Dr. Wei Chen, MD
General Surgery
Reply
Dr Chen and his team are wonderful! I'm so grateful for having the chance to get my lymphedema under control. My hand and wrist became skinner right away and I can now feel my forearm bone without pitting. Dr Chen is truly one of the kind! He always takes all the time needed to explain and answer questions. When I think of Dr. Chen, the first word that comes to my mind is "gratitude". I will never be able to thank Dr. Chen for what he have done for me. He genuinely cares about his patients and full of energy and passionate about helping lymphedema patients. I had a wonderful experience and surgery outcomes with Dr. Chen! Highly recommend Dr .Chen and his team!!!
What went well
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Michele – Aug 19, 2019
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provider
Review for Dr. Wei Chen, MD
General Surgery
Reply
Dr.Chen has terrible communication skills!! He has terrible bedside manner and I was uncomfortable being in a room with him. He was arrogant and disrespectful. I wouldn’t recommend him to anyone!! Please don’t waste your time going to him.
What went well
No results
What could be improved
No results
5 people found this helpful
Helpful
Jun 06, 2019
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provider
Pediatric Endocrinology
Reply
My daughter sees Dr. Tansey twice a year. He’s the only doctor that calls with test results himself that we’ve had.
What went well
No results
What could be improved
No results
Helpful
Mar 18, 2019
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provider
General Surgery
Reply
I believe you are the same Dr Behrendt who performed heart surgery on our daughter at the U of M hospital in 1982. You corrected Christina’s endo cardial cushion defect along with Dr Spicer as the Fellow. Christina is now 37 years old, healthy and active in Special Olympics sports year-round! Thank you! Our son had just asked us if we remembered the names of her doctors. Indeed we did! That surgery was a life-altering event for us! Again, thank you!
What went well
No results
What could be improved
No results
Helpful
Linda Graf in Midland , MI – Feb 08, 2019
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provider
Urology
Reply
I've been seeing him for 14 years. I have MS, he's helped me every time! He's short & to the point, but gets the job done. I only need to see him yearly. But his students are excellent, even over the phone. If you're uneasy, he'll go a bit off topic, works every time! I've had to move further away, my Mom wants me to change as she has to drive, and I refuse! I'll find another way to get there.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Anamosa, Ia – May 26, 2018
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provider
Ear, Nose, and Throat
Reply
Dr. Boyd saved my life. He found a tumor that was closing off my airway, and after a tracheostomy and biopsy, it turned out to be stage 4 cancer of the larynx. Dr. Boyd and his team performed a total laryngectomy on me, and while I no longer have a voice box, I have a new lease on life. Thank You Dr. Boyd....
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
8 people found this helpful
Helpful
Joe Wasserman in Albuquerque, NM – Feb 20, 2018
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provider
Urology
Reply
He is rude, doesn't listen, and uncaring.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 people found this helpful
Helpful
Iowa City – Nov 23, 2017
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provider
Review for Dr. Wei Chen, MD
General Surgery
Reply
In general, I believe he is quite good at what he does. I went in wanting a breast augmentation with implants. He said I was a great candidate for a fat transfer that would take fat from my stomach and inject it into my breasts. He said I would achieve the size I wanted with a completely natural feel without the hassle of replacements that implants require. After the surgery my breasts were barely any larger. He said he ran out of fat. So now I've spent over $5,000 with virtually no results.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Apr 10, 2017
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provider
Urology
Reply
His concern and care for his patients is excellent! Have previously visited other urologists, and none can compare to his expertise in this field! Wonderful doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Epworth, IA – Dec 02, 2016
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provider
Neurosurgery
Reply
Dr. Howe is an warm, open, easy going guy, with a deep knowledge of his field and a gifted surgeon. He is very thorough in discussing conditions, procedures and possible options. He specializes in Neuroendocrine tumors, and treatment of NET patients, which a rarity.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
lapoljo in St. Clair Shores, MI – Sep 26, 2016
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provider
Social Work
Reply
She is a very nonjudgemental, laid back therapist that takes notes, listens well and helps brainstorm ways to deal with my issues. She does a fantastic job of following and remembering the details of my life, such as multiple peoples names and prior visits details. Peggy is wonderful at helping organize any applicable resources and writing any letters as needed.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Michelle in Coralville, IA – Jul 27, 2016
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provider
Urology
Reply
rude and impatient. would not recommend
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 people found this helpful
Helpful
AB in Davenport, IA – Jun 24, 2016
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provider
Ear, Nose, and Throat
Reply
Dr. Boyd and I talked to me about my seizure problems. Then, he explained to me that there was another way I could try and Dr. what was best for me, and why. Now I have the VNS Therapy. I have to want two weeks to start my VNS Therapy; can't wait. I really liked Dr. Body, He's the best
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 people found this helpful
Helpful
Judy G in Albuquerque, NM – Jun 18, 2016
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