Mercy Family Medicine

Family Medicine, Nursing (Nurse Practitioner) • 13 Providers

269 N 1st Ave, Iowa City IA, 52245

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Mercy Family Medicine is a medical group practice located in Iowa City, IA that specializes in Family Medicine and Nursing (Nurse Practitioner).

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Location

Mercy Family Medicine

269 N 1st Ave, Iowa City IA 52245

CallDirections

(319) 351-6852

Reviews

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Mercy Family Medicine
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Provider Reviews
provider
Family Medicine
Reply
Incredible caring listening beautiful person and competent doctor
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mark Butland – Feb 25, 2021
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provider
Family Medicine
Reply
We are extremely happy with Dr. Klein. My elderly mother, my husband, and I are all her patients. She is extremely knowledgeable, intelligent, friendly, and compassionate. She's what we consider to be the perfect General Practitioner. She has a fantastic bedside manner and really takes the time to listen and work with her patients. She treats the whole person and provides great follow-up care. She told us that she intends to remain in the area and that she really likes having the whole family as her patients, because it helps her provide even better care; this is a philosophy with which we agree completely. Our family has looked for a long time for a doctor like her, and we couldn't be happier that we've found her! Our only wish would be that her available hours in her Iowa City office were full-time. As it stands, she is here 2 1/2 days per week and in another town on the other days. However, Mercy has other, highly capable doctors who can stand in for her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Sep 15, 2020
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provider
Family Medicine
Reply
Dr. Schuster is a wonderful doctor. He listens to all of your needs, he cares about his patient. His recommendations are superb!! I feel very secure having him as my doctor. Thank you Dr. Schuster!!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
VALARIE TAYLORCRAWFORD – Jul 17, 2020
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provider
Family Medicine
Reply
VERY attentive and caring physician.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Jun 05, 2020
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provider
Family Medicine
Reply
We are new to the area and were worried that starting over with a new physician was going to be a hassle. She actually read our records before seeing us and was well aware of our medical histories. Very personable and easy to talk to.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Solon, IA – Jan 31, 2020
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provider
Family Medicine
Reply
Dr. Loeb has retired, I'm sad to say. She was my doctor for many years, and I always appreciated the personal care and attention she gave me.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Jane C. – Sep 21, 2019
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provider
Family Medicine
Reply
On time and a good listener.
What went well
No results
What could be improved
No results
Helpful
Apr 17, 2019
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provider
Nursing (Nurse Practitioner)
Reply
Susan Meyers is a badass. I love this woman
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Mar 30, 2019
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provider
Family Medicine
Reply
She has been my doctor more than 25 years. Love her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Feb 18, 2019
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provider
Family Medicine
Reply
Fantasic physician - best that I have had ib the last 20 years. Listens, recommends, but understands that the patient gets to decide.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Craig W in Iowa City, IA – Nov 06, 2018
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provider
Family Medicine
Reply
Excellent Doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Oct 03, 2018
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provider
Family Medicine
Reply
Excellent doctor & great lady!! She took care of me when my regular doctor was on maternity leave. Great doctor in every way!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Laura Adams in Mount Vernon , IL – Jun 01, 2018
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provider
Family Medicine
Reply
Dr. Schuster is a good listener and advocate for positive patient health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Iowa City, IA – Sep 13, 2017
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provider
Family Medicine
Reply
Easy to talk with, listens well. Thorough. Knowledgeable. Sees the whole person, not just a health problem. Office and scheduling staff are always courteous and friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Iowa City, IA – Feb 27, 2017
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provider
Family Medicine
Reply
I have never had a Dr. spend the time to listen to me and explain every thing in detail and make sure that I understood everything that Dr. Klein does. she really cares about her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Todd, Foreman in Benton, IL – Mar 21, 2016
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provider
Family Medicine
Reply
Never has a solution just stupid advice.
What went well
  • Office environment
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
1 person found this helpful
Helpful
Iowa city, ia – Feb 23, 2016
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