Care Psychiatry

Clinical Psychology, Counseling • 3 Providers

950 Scales Rd Ste 302, Suwanee GA, 30024

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Care Psychiatry is a medical group practice located in Suwanee, GA that specializes in Clinical Psychology and Counseling.

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Location

Care Psychiatry

950 Scales Rd Ste 302, Suwanee, GA 30024

Reviews

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Care Psychiatry
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Provider Reviews
provider
Clinical Psychology
She completely ghosted me. I had a standing appointment with her twice weekly for months and she suddenly stopped attending, would not answer when I called and never called me back. I've made more progress in two sessions with my new therapist than I did in 6 months with Kreutzer.
What went well
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
  • Didn't listen or answer questions
Helpful
Feb 16, 2021
provider
Psychiatry
I have been a healthcare professional for the better part of 30 years and only used this practice due to insurance. My children (teens) were the patients and we are survivors of domestic violence, with a legal order proving it and forbidding the abuser from contact. This "practitioner" got the abuser involved and literally screamed at me in front of my child claiming he has the right to be present by phone for the appointments. She then attacked my child, raked her over the coals about her medication, and asked if I was brainwashing her. My other daughter saw the PA twice, who was fine. However, this "physician" was an absolute abomination. It was so shocking, I still can't do it justice when describing it. We left and went to Dr Nora Hanna, paid cash, and were so grateful we did. She took excellent care of my children, offering rational care plans, a logical approach to medication, and involved my daughters in their own care--as it should be.
What went well
No results
What could be improved
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Lisa W – Jan 20, 2021
provider
Psychiatry
I absolutely recommend Dr. S. Vayalapalli. She is a caring, supportive psychotherapist and MD. Her office staff is compassionate. She has helped me to loosen the grip of benzodiazepines. I am grateful!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Barbara C. – Jan 05, 2021
provider
Psychiatry
I am a parent of an underaged(teen) patient. I requested to speak with the MD. They asked for paperwork as proof of my guardianship of my son ( I am the Insurance Card Holder). I faxed the information, 3 days later I called for a follow-up to be told the paperwork is still under review. The answering service or front office personnel is very rude and unprofessional. We have canceled future appointments. I wish there are more Psych. in Gwinnett Co. to select from. Also, my son found it difficult to understand him. I DO NOT RECOMMEND.
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
lliams – Dec 08, 2020
provider
Psychiatry
She does not listen and charges the insurance company for an hour long visit. Lucky to get 12 minutes.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Sep 11, 2020
provider
Psychiatry
Terrible. My daughter has gone without medicine for over a week now. The pharmacy said they’ve tried to contact her multiple times, no response. Finally figured out the hold up is that our insurance now refuses to pay for this med unless the prescription is written as a 90 day. So, I said, “just give it to her and I will pay cash and figure it out with the doctor later WHEN/IF she ever decides to answer her phone. They are not great at answering the phone or returning calls. My daughter has been on this medicine for five years. The front office staff (female) has a serious attitude, so if a female answers be prepared to get testy with her because that’s the only way to get anything out of her. The male receptionist is nice and so is the nurse—who i think is related to the doctor. There are many more issues that I won’t go into, but after 5 years here we are done. Should’ve been done a long time ago except it was convenient to our home and on our insurance policy.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Didn't listen or answer questions
2 people found this helpful
Helpful
Tracie – Jul 25, 2020
provider
Clinical Psychology
Completely confrontational. From the start of the conversation in which my daughter said, “Dr. V said you could probably help me”... her response, “I doubt VERY much that Dr. V said that”. (what??!) Then she questioned everything that my daughter said to the point that I said, “well, how do you know anything is true? Don’t you have to go by what your patients tell you?” It isn’t like there’s a blood test for anxiety. She is a bully & what she did to my daughter is classic gaslighting. I don’t think I’ve spoken to someone with this bad of a an attitude in a very long time. My guess is that since she’s pretty old, she is a Freud disciple or one of the older psychologists whose theories have all been proven to be wrong/not based in longitudinal studies. The world is not flat. Time to catch up on some modern psychology Dr. K.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
Helpful
Tracie – Jul 25, 2020
provider
Psychiatry
I gave Dr. V a try, and saw her for 5 appointments. She gives me less than 5-10 minutes an appointment. She is unwilling to try different medications when what she prescribes is not working, and I don't feel like she takes me concerns seriously. I have tried all of the natural recommendations, exercise, meditation, counseling, and still she would not listen when I said I needed more help with anxiety, depression, and focusing. She said "there is no magic pill" when in fact there are so many types of SSRIs and other medications to try, which I asked for, and she wouldn't prescribe. Now, she billed my insurance hundreds of dollars each visit for a 5 minute appointment, and I am going to have to find another psychiatrist and go through this process all over again. Highly disappointed. For "care" psychiatry, she really makes you feel like she does the opposite of caring.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Jun 17, 2020
provider
Clinical Psychology
What a bad person she is! She didn’t let me speak. She is heartless. She hates republicans and Donald trump. Why should she even mention that to her client needing help!? I cried the whole way home.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
LK – Jun 10, 2020
provider
Psychiatry
If you are a republican, don’t go here. If you need help, don’t go here. If you need someone to talk to, don’t go here. I do not like to leave bad reviews for businesses, but since this business is supposed to help people, I feel it is my duty. I do not want anyone to experience what I did. I went to Dr. Vayalapalli and the initial intake session was supposed to be very lengthy which is why it costs so much. It was not lengthy. They said up to two hours, it was a half hour. To see my full review do a google search for care psychiatry and look at that review. It’s sad. She should lose her license.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
LK – Jun 10, 2020
provider
Psychiatry
Was a patient here for some time. Dr V. is openly rude on the phone and in person. She acts hostile when you need more than the 5 minutes of time she gives you during appointments. Couldn't get a needed medication refilled because the pharmacy she sent it to was out of it and could not transfer it somewhere else. She refused to give me 5 minutes of her time to resolve the issue. She left me without medication for 3 days over the weekend and when Monday rolled around I was told she would give me the great honor of speaking to me on Tuesday... No concept that you can't miss certain medications without horrible consequences. Absolutely unacceptable. I immediately found a new psychiatrist and left. The front staff have two normal workers. A man and a woman. The man is actually fairly nice and pleasant to speak to. The woman is a nightmare and acts like you slapped her in the face just because you called. If you get her i'd just leave or hang up and try again. If you choose this place be pr
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
D. O. – May 29, 2020
provider
Clinical Psychology
I felt she made me very uncomfortable and came off extremely brash when I asked if it was typical to wait for almost an hour for my five year old to be seen. She then had a gigantic dog in the room and when I stated I was allergic, rather than offering another room she said we can make this quick. I don’t want rushed sessions nor do I want someone that obviously lacks empathy.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Genie – May 28, 2020
provider
Clinical Psychology
Dr. Kreutzer is very polite and professional. I am pleased with therapy sessions and they are just the right amount of time.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 07, 2020
provider
Psychiatry
I don’t think it’s necessarily about her, specifically. But being recommended to her from a Gwinnett hospital felt suspect. Sounds like a contract office. It’s been over a year of seeing her, and I feel like just a cog in the wheel; an ends to a mean; an unknown signature on her paycheck. Front desk staff man is fantastic, though. He’s very sweet and helpful.
2 people found this helpful
Helpful
Erin Birdsong – Mar 31, 2020
provider
Psychiatry
Would give a 0 it didn’t let me I don’t like to say bad stuff usually on people and some but In this case its my son’s lifeDr. Vayalapalli was awful to my son 16 year old boy that suffer from anxiety. She made his anxiety much worse , she stress him out by asking him why is wearing hoodie in the summer and why is bitting his nails and she made him feel so bad instead of being apathetic and understanding she gave him medicine that did not work she told us to stop if it doesn’t, and when we ask them to fill out paperwork from school ( even though we’ve been with her for 3 months unfortunately didn’t have any body else from the insurance) she told us that she doesn’t know us and can’t sign the papers and have to go to the hospital they said that the hospital was my son’s only option to get his paperwork sign I’m shocked that doctors like these still in practice ,if you read this Please don’t go in any circumstances she’s the worse ever!!! Please stay away for your own good !!!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Eti. H – Jan 17, 2020
provider
Psychiatry
Dr. V only cares about your money and not your health, it is obvious. The boy at the front is rude and incompetent. AVOID AT ALL COSTS!!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
2 people found this helpful
Helpful
Michael – Dec 20, 2019
provider
Psychiatry
I was a patient of Dr. Vayalapalli for 3years after my previous psychiatrist passed away. She constantly nagged me about my weight and lack of exercise, telling me these issues were causing my depression. I am 66 years old and have been treated for depression since I was 18. My weight has never been an issue to me but I could never make her understand that. I found her to be judgemental and condescending. She typed into her computer during the sessions and rarely made eye contact with me. Dr. V. dismissed my dissatisfaction with my medication and was unwilling to make changes even though I was not making progress. Fortunately, I have found a wonderful doctor who is actually interested in my well being and we are working with medications to help me feel "normal" again. Please don't waste your time or sacrifice your self esteem by seeing her. The nicest compliment I can give is that her office manager was very nice.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Nov 20, 2019
provider
Psychiatry
Dr. V has put me in a very dangerous situation. After taking Adderall for 20 years. I went in for medication refill and she cut me off cold turkey. I asked her if that would be safe. She said yes and after I requested to be weaned off she refused . Upon looking up the truth about quitting Adderall cold turkey, They strongly strongly suggest not to quit Adderall cold turkey; To be Supervised and the under care of your doctor while you are being weaned off of adderall slowly.It is very dangerous to do it any other way! The truth is It is very very unsafe due to the side effects : suicidal thoughts, depression, Sleeplessness, irritability, hallucinations, Fatigue, paranoia, confusion, nausea, stomach aches, vomiting, Severe headache, trouble concentrating, muscle aches and pains, and there’s more... I expressed to her that the thought of cold turkey after 20 years TERRIFIED me. So please learn from my experience and seek other help for Dr. V cares NOTHING About your well-being!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Paige Eppinette – Nov 02, 2019
provider
Psychiatry
Only interested in charging your credit card. Screwed up appt times, arrived on time, told to return later! Poorly run, rude, charged card, offered no help, no counseling Only insults and a multi hundred dollar bill.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Angry in Gwinnett, GA – Oct 23, 2019
provider
Psychiatry
I have been going to Dr. Sreedevi Vayalapalli for over two years and have never been fond of her. She never really seemed to care about my depression and was too focused on my weight and not having a boyfriend. Today was the last straw. I don't understand how someone with a specialty in mood disorders can tell their patient diagnosed with Major Depression that they have to make a "conscious effort" to go to the gym in order to lose weight. Really?! That's it?! Alert the medical board and scientific researchers that the only thing people diagnosed with depression need to do to get things done, is to make a "conscious effort"! I am 31 years old, 5'2 and 173 lbs. I know I need to get in better shape! "You've been steadily gaining weight since you started coming here" umm hello, I'm a woman! You don't think any woman would NOT notice weight gain?! I have NEVER mentioned not being happy with my body. I have zero motivation or drive to do anything. I'm lucky my meds get me to work.
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Jul 11, 2019

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