Navicent Healthcare Gastroenterology Center

Gastroenterology, Nursing (Nurse Practitioner) • 6 Providers

240 SHERATON BLVD, Macon GA, 31210

Today: Closed

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  • Mon8:00am - 5:00pm
  • Tue8:00am - 5:00pm
  • Wed8:00am - 5:00pm
  • Thu8:00am - 5:00pm
  • Fri8:00am - 5:00pm
  • SatClosed
  • SunClosed

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Telehealth services available


Navicent Healthcare Gastroenterology Center is a medical group practice located in Macon, GA that specializes in Gastroenterology and Nursing (Nurse Practitioner), and is open 5 days per week.

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Location

Navicent Healthcare Gastroenterology Center

240 SHERATON BLVD, Macon, GA 31210

Reviews

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Navicent Healthcare Gastroenterology Center
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Provider Reviews
provider
Gastroenterology
This Dr is absolutely the best!! He spends as much time with you as you need. He is compassionate, knowledgeable, and deeply invested in his patients health. He even gives you his personal cell phone number in case you need him immediately! He changed my life when he tried a newer surgery on a debilitating condition caused by another surgeon that improved the situation dramatically. I can not recommend Dr. Penn enough! I would leave 100 stars if the site would let me!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jul 29, 2021
provider
Gastroenterology
My initial visit with Dr. Penn was good. l went to see him as a second opinion on a previous surgery that he also performs. I was scheduled for an EGD scope to be performed by Dr Penn. His office had even called 5 days before to confirm the procedure. Anticipating and preparing for the two-hour drive to the procedure, the morning of, I got a call from Dr. Penn saying he wasn't going to do the EGD because it was not necessary. He did not even apologize for calling the day of the appointment to cancel the procedure. Also, the person that was to assist me had to make prior arrangements to their own work schedule. I feel this to be very disrespectful and unprofessional.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
Helpful
May 07, 2021
provider
Gastroenterology
I needed to have a colonoscopy done and was sent to Dr. Judah. He took his time to sit down and talk to me and aloud me to ask questions. He was very professional and friendly. His staff was also very professional and friendly. They all made me feel comfortable with getting my procedure done. Dr. Judah and his staff are awesome!!! I recommend anyone who needs a gastroenterologist doctor, go to Dr. Judah or his group. Darrell O
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Happy Patient!!!!! – Dec 16, 2020
provider
Gastroenterology
My husband was scheduled for an MRI by Dr Fackler. They forgot a very important follow-up, which was......where was he to go have the procedure??????? He called his OfC well over a week, only to get a voicemail & not only that, but, the voicemail box was full......so could not leave a msg. This went in for days on end. When they finally got around to call, they did NOT call the contact nbr on file. ALSO.......said they sent email that kept saying UNDELIVERABLE!!!!!! The reason: they were putting in an INCORRECT email address! The correct email & phone nbr were on file there in my record. It’s a shame when a Dr’s patients can’t make contact with anyone in Dr Fackler’s Ofc. Hire more help.......get someone that can answer the phone. Very disappointed in office response & no professionalism.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't listen or answer questions
Helpful
Sep 12, 2020
provider
Gastroenterology
Dr.Judah and his staff were wonderful.My 96 yr old mother had stones removed from her bile duct that 2 other doctors,2 different cities & in 3 surgeries could not remove.At her age it was risky but necessary.Love Dr.Judah and highly recommend him! He took the time to reassure and pray with her,did the surgery in less time that I thought and was very knowledgeable and gifted at what he did.He fixed it so that if she developed more stones they would be easier to pass.He also showed her pictures of what he did! If you are searching for the best,look no further! Very warm and friendly and extremely knowledgeable and skilled.His entire office and team were respectful, helpful,kind and professional!Their team is the best! Thank you Dr.Judah and staff! Helen Whitney
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Helen – Aug 20, 2020
provider
Gastroenterology
Dr Judah is pleasant & professional. His scheduler however is not. It took 2 months for my primary physician’s office to get me an appointment with him (didn’t get the faxed paperwork which was sent multiple times). I finally saw him & scheduled my overdue colonoscopy. Shortly after I was given new Rx by cardiologist & called to see how it would affect the procedure. After leaving 4 messages over a 3 week period I finally heard from Dr Judah’s scheduler. I was so frustrated with her that I cancelled my colonoscopy.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Long wait times
2 people found this helpful
Helpful
D Spelts – Jul 08, 2020
provider
Gastroenterology
I am not sure about our experience with Dr Fackler as we can seem to get an appointment. It has been 4 weeks since my husband referral and 4 phone calls and STILL no appointment. Whomever (Jennifer) we spoke with trying to schedule the appointment was very rude. No one should have to go through this when trying to seek treatment.
2 people found this helpful
Helpful
Oct 11, 2019
provider
Gastroenterology
like everything about dr judah.no long waits
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
phil stembridge – Sep 11, 2019
provider
Gastroenterology
I like Dr. Judah, however, his office takes a very long time to get back with you on results and scheduling. I feel my time is valuable also.
9 people found this helpful
Helpful
May 01, 2019
provider
Gastroenterology
I like Dr. Judah because he listens to my concerns and explains the procedures to me. Good bedside manner. I feel comfortable around him.
2 people found this helpful
Helpful
Apr 18, 2019
provider
Gastroenterology
Dr. Penn performed the TIF Procedure on me. He provided his cell number after the procedure and told me to contact him if I had any questions. When I had questions and would text, he responded within 10 minutes, completely answering my questions, very cordially, ensuring I was satisfied, allowing me to stop the conversation, never rushing me. He told me he felt it was part of his being my Dr to be available to answer my questions. I highly recommend him to everyone.
6 people found this helpful
Helpful
Mar 21, 2019
provider
Gastroenterology
Hard to express how good my appointment with Dr. Penn. He's curious, competent, and is a great listener. I highly recommend him and their practice.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Lee Leslie in St Simons Island , GA – Feb 07, 2019
provider
Gastroenterology
5 star
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Susan Harris in macon, GA – Dec 29, 2018
provider
Gastroenterology
The best Dr that I know as for being thorough ,having knowledge and know how to treat his patients and family.He along with God saved my husband's life March2018 and April 2018. We can not say enough about this man.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Joyce Powell in Vidalia, GA – Oct 19, 2018
provider
Gastroenterology
Dr Andernson is a great GI Guy. He approaches your issue without over treating. He educated me on ways to eat healthier. I 100 percent recommend Him!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Marsha in Macon, GA – Sep 18, 2018
provider
Gastroenterology
I would NEVER recommend Dr. Fackler. My 83 yr old aunt saw him on 5/9/18. Two weeks later her care giver called to inquire about results but got no return phone call. I called on 5/30/18, and no return call. On 5/31/18, I drove 30 miles to Macon to his office to inquire, and his nurse would not see me. The receptionist "gave her my message" and I was promised a call that day. It is now 6/4/18, (24 days after her initial visit) and STILL NO RETURN call. Are you kidding me?
3 people found this helpful
Helpful
Jun 05, 2018
provider
Gastroenterology
Great staff in office, Dr. Judah is a very knowledgeable and caring man, I believe him to be the best in his field
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Fort Valley – May 07, 2018
provider
Gastroenterology
Best Doctor I've been to EVER ! ... great bedside manner, VERY competent and knowledgeable about everything in his field.... a guy you can TRUST !!!!!!!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Paul (Henry) Higgins in Greeneville, TN – Sep 19, 2017
provider
Gastroenterology
Don't waste your time if you want to see a doctor. Apparently, he is never in the office, he spends all his time at the hospital.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Statesboro, GA – Feb 16, 2017
It's true. In 2017 I was overwhelmed with...Read More
provider
Gastroenterology
I have a horrible family history of pancreatic cancer and Dr. Penn makes me feel more at ease knowing that he is actively looking for the cancer to catch it before it gets bad. Pancreatic cancer is a death sentence, but know he is on my side and looking to find it early gives me a chance that it might not be a death sentence. He is a good man that I am trusting with my life. Highly recommend him.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
8 people found this helpful
Helpful
Kathy Mc in Statesboro, GA – Jan 18, 2017

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