After waiting for 1 hour, doctor told us that we have to see another doctor. Then, they charged us $ 300 for a visit. I called the Office three times to dispute, but nobody called back. Doctor did not bother trying to find out what was the cause of the condition. We were treated just like one of his inventory. This is the worst experience I have had. I would not recommend to anyone.
Dr. Roy recently operated on both of my twin boys- 17 months old and in need of ear tubes. One also needed to have his adenoids removed. I can't speak more highly of the level of care and attention we received from Dr. Roy and his staff. From all of our appointments taking place either on time or as soon as we got there (when early) to the level of attention and care we were given during each step of the process, I can honestly say that Dr. Roy surpassed my highest expectations.
My 10yr old son has a sunflower seed stuck in his throat so our PCP referred us to Dr. Roy. After an unsuccessful attempt to remove it we were sent home and told to have him gargle warm salty water. They refused to sedate him because "it's not that serious". He's 10 YEARS OLD! Was it that shocking he cried and gagged? It's been 24 hours since he's eaten due to the pain. $200 later we still? have no resolution. UNACCEPTABLE!
Rushed first visit and he was very quick to mention surgery. Second visit we waited over an hour and ten minutes.
The day before surgery as I attempted to fill my child's prescription at the local drug store he didn't even take the time to fill in the amount on the prescript, so they wouldn't fill it. Walgreens and myself called the office number and we received a disconnect number. Once I got through the nurse tried to blame Walgereens and myself.
I just couldn't trust this doctor
Not a good first impression on my first visit. I felt rushed out.
Diagnostic Nasal And-Or Sinus Endoscopy
Ear Tube Placement
Excision Or Destruction Of Pharynx Lesion
Head And Neck Surgery
Lymph Node Biopsy Or Excision
Vestibule And Floor Of Mouth, Excision Or Destruction
Ablation Or Excision Of Nasal Turbinates
Abscess Or Fluid Incision And Drainage
Adjacent Tissue Transfer
Antrostomy And Antrotomy (Sinus Surgery)
Cervical Lymph Node Dissection
Cleft Palate Repair (Palatoplasty)
Cochlear Implant Insertion
Dressing And-Or Debridement Of Wound, Infection, Or Burn (Incl. Negative Pressure Wound Therapy)
Ear Plastic Surgery (Otoplasty)
Ethmoidectomy (Sinus Surgery)
Excision Of Benign Skin Lesion
Excision Of Parotid, Sublingual, Or Submandibular Gland
Excision Of Skin Cancer
Excision Of Skin Lesion
Excision Or Destruction Of Dentoalveolar Lesion Or Tumor
Excision Or Destruction Of Palate Or Uvula Lesion
Excision Or Destruction Of Tongue Lesion
Intranasal Or Sinus Procedure
Laryngoscopy - Laryngotomy - Laryngectomy - Pharyngolaryngectomy - Pharyngectomy
Laryngoscopy And Laryngotomy
Lip, Excision Or Resection
Nasal Septum Surgery (Septoplasty)
Nose Plastic Surgery (Rhinoplasty)
Perforated Eardrum Repair (Tympanoplasty)
Sphenoidotomy (Sinus Surgery)
Thyroidectomy Or Thyroid Lobectomy