Memorial Division of General Surgery

Colorectal Surgery, Nursing (Nurse Practitioner) • 4 Providers

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Memorial Division of General Surgery is a medical group practice located in Pembroke Pines, FL that specializes in Colorectal Surgery and Nursing (Nurse Practitioner), and is open 7 days per week.

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Reviews

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Memorial Division of General Surgery
Provider Reviews
provider
Colon & Rectal Surgery
Reply
Dr. Lao is by far the best doctor and surgeon I have ever met and experienced. She was extremely confident in my diagnosis and made me feel confident to go into the first surgery I ever experienced. The procedure went smooth and the healing was effortless. I am so grateful for her knowledge and compassion. If you are seeking a specialist I can not recommend her enough!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ashley M – May 17, 2022
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provider
Colon & Rectal Surgery
Reply
I have been a believer in using Health Grades to find top doctors and hospitals for about 5 years now. I had a stricture from a previous surgery that after numerous treatments to open, had to be removed. On two previous colon resections I was in the hospital 5 to 7 days. When Dr. Herline explained I would be hospitalized for only 2 to 3 days and would recover at home I could hardly believe him. Dr. Herline and his staff were exemplary, they explained everything to me and scheduled my surgery for 2 weeks later. The surgery was on Wednesday morning, I went home on Friday afternoon. Dr. Herline and his staff visited me in my room multple times each day to manage my progress. That in conjuction with the outstanding nursing care I receved from Memorial West hospital continues to make me a believer in using Health Grades to find the best doctors and hospitals. I rely on my wife a registered nurse of 47 years in the selection process. She was totally impressed with Dr. Herline as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Len DiPace – May 01, 2022
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provider
Colon & Rectal Surgery
Reply
It was a pleasure to see this doctor. The staff was very efficient and I was seen very quickly. The doctor gave me very good information and developed a concrete plan which was quite successful. Overall a great experience. Dr. Lao is a very good and knowledgeable physician. She took the time to explain my medical condition and came up with a very good plan of action. I feel much better now. Her staff is also excellent and they do a great job getting the patient ready for the doctor visit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
G-DIAZ – Apr 29, 2022
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provider
Nursing (Nurse Practitioner)
Reply
My visit with Megan was great, she explained and answered all the questions and concerns that I had about my ostomy and pouching problems.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 04, 2022
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provider
Colon & Rectal Surgery
Reply
It was fast, pleasant. and comfortable, the staff are great and very professional. I was scared do to other complications in my life but the doctor and staff made sure that I was relaxed and well taking care off.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ana T Barrera – Feb 19, 2022
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provider
Colon & Rectal Surgery
Reply
She was very good knew exactly what was wrong and explained everything to me and listened to my problems.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 13, 2021
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provider
Colon & Rectal Surgery
Reply
I was referred to Dr Alan Herline from a great gastroenterologist (Dr Brian Dooreck). This was a very emotional appointment for me as I had to describe, in detail, the unmanageable problem I have. Dr. Herline was extremely kind and gentle. He has a wonderful manner where he looks you in the eye, calmly listens and tells you he is there to help. He created a treatment plan for me. His wonderful staff of Carmen, Anna H., Kim, Lisy, Denise, Meghan Miller PA, took care of all explanations, my appointments for future therapy and insurance paperwork needs. They returned calls and were very understanding about my circumstances and emotional state. Dr. Herline has provided some hope for a life that can be reasonably normal. I am very grateful to him and his entire staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
TS – Jun 24, 2021
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provider
Colon & Rectal Surgery
Reply
My visits, prep visit, procedure, and post op were outstanding. Dr. Dolberg's surgery was outstanding (there no bleeding or pain after the procedure). Well done Dr.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Clifton Day – Apr 08, 2021
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provider
Colon & Rectal Surgery
Reply
I work in the same hospital as Dr. Dolberg and work him on a professional level caring for patients. He is my colleague whom I trust when I have issues in his area of expertise. He is knowledgeable, professional and truly cares about his patients. I see this on a daily basis. I recommend him to anyone needing his services, skills, or help.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 07, 2021
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provider
Colon & Rectal Surgery
Reply
Dr. Dolberg and the staff at his office are the best I’ve ever had the pleasure of dealing with. I went in for a pilonidal cyst that has grown back after being surgically removed two other times with different physicians. Every person working in the office was very focused on their work but would not hesitate to answer any of your questions or concerns. Dr. Dolberg himself took the time to explain the procedure he would be performing, simplified it with a drawing on a piece of paper and he also has a Youtube channel where I could see the same procedure being done! Dr. Dolberg and his staff did an excellent job making me feel safe, informed, and most importantly, taking care of the pilonidal cyst.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jonathan – Feb 23, 2021
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provider
Colon & Rectal Surgery
Reply
Excruciating Experience! Recently, Dr. Dolberg performed a procedure on me without waiting for the local anesthesia to take effect. He showed no compassion, though I was screaming in pain – just kept proceeding. Afterwards he promptly left the examination room, telling me only to make another appointment - not giving me any information on wound care or anything else. I canceled my upcoming surgery with him.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Feb 04, 2021
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provider
Colon & Rectal Surgery
Reply
Came in for what I thought was either a fissure or a fistula but felt rushed, I did not feel as if he was certain on what needed to be done as he could not even see the track but was quick to jump to surgery. Seems like a very nice guy but I like things explained and to have an idea what is wrong before I just get cut open. Considering I did not have any other test done. Just felt very rushed so I canceled the surgery but now here I am still dealing with this issue.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Nov 09, 2020
Hi. Your feedback is important to us. Please give...Read More
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provider
Colon & Rectal Surgery
Reply
Dr. Lau is a doctor I recommend, and if in need of her specialty, encourage you to call her office. I had a procedure and no pain (i.e. no meds needed) after surgery and healed well. She was willing to listen and then explain (picture if requested) the recommend procedure and always seemed to consider your health and wealth a priority; i.e. suggested alternative lower cost meds that would be just as effective for your option with pros and cons. She accepts many insurance plans.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Fred W – Sep 15, 2020
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provider
Colon & Rectal Surgery
Reply
Dr. Michael E Dolberg is an excellent and very professional surgeon with a lot of dedication. He cares about his patients very much and wants always the best for them. The coordination of the staff of surgery according to the experiences that I had the is due to the communication being unsatisfactory in all aspects, lack of professionalism, and not having the dedication to treat patients kindly having sincerity. For example, about any inconvenience and about any concern or asking how to explain. For example, because changes are made in surgeries, try to find possible options is not well for the patient's peace of mind. If there are not, then the patient feels comfortable with whether other opinions were sought.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
Helpful
May 04, 2020
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provider
Colon & Rectal Surgery
Reply
In 2 times visiting this office, the staff and Dr. Michael Eric Dolberg received me and my (accompanied) family with great respect professionally...
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Ricardo Auguste – Mar 16, 2020
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provider
Colon & Rectal Surgery
Reply
Dr. Dolberg identified the issue quickly, made me feel comfortable, and address the problem fast. Would highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 13, 2020
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provider
Colon & Rectal Surgery
Reply
He is great.
What went well
No results
What could be improved
No results
Helpful
Lee Kadin – Mar 06, 2020
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provider
Colon & Rectal Surgery
Reply
Great Doctor, was seen quickly and communicated clearly the diagnosis. Wonderful & professional staff as well!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Mar 04, 2020
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provider
Colon & Rectal Surgery
Reply
Dr. Dolberg was great, professional and explained everything related to my case. The front desk staff and medical assistant are very friendly, they make you feel comfortable. Strongly recommend!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Roque Silva – Feb 08, 2020
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provider
Colon & Rectal Surgery
Reply
The doctor was very nice and the staff very helpful
What went well
No results
What could be improved
No results
Helpful
Victor brookisher – Jan 30, 2020
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601 N Flamingo Rd Ste 408

Pembroke Pines, FL 33028

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