Orlando Health

Obstetrics & Gynecology, Nursing (Nurse Practitioner) • 5 Providers

21 Columbia St, Orlando FL, 32806

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Orlando Health is a medical group practice located in Orlando, FL that specializes in Obstetrics & Gynecology and Nursing (Nurse Practitioner).

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Location

Winnie Palmer Hospital Comprehensive Women's Healthcare

21 Columbia St, Orlando FL 32806

CallDirections

(321) 841-5560

Reviews

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Orlando Health
Provider Reviews
provider
Obstetrics & Gynecology
Reply
The doctor is great when you see her but then if you have any questions you have to call and it takes a while to hear back. Her staff is terrible!!!! They made me super uncomfortable when I had a procedure, one was descent enough to turn away and give me what privacy she could considering she had to be there to assist the doctor but the other just stared me down making me completely uncomfortable. RACHEL BEASLEY is extremely rude over the phone. I have spoken to her on two occasions and she gets more rude every time. You ask questions and she replies in a rude manner, has no phone etiquette and will laugh at your face if she has a different opinion. She compared my excessive bleeding to just being sick and laughed. She laughed!!!! Complete disrespect to patients and those that need questions answered. I’ll see if this doctor cares enough to hear more of the situation that her nurse started.. did I mention she’s a nurse there??? Pitiful way to carry herself no professionalism.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
4 people found this helpful
Helpful
L – Oct 25, 2019
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provider
Obstetrics & Gynecology
Reply
Dr Arroyo has excellent bedside manners. I have been having issues for a few years . Dr Arroyo explains all your options and always encourages what is best for the patient first. I always refer my family and friends and I always get the same feedback . She will not leave until all your questions have been answered.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Mar 28, 2019
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provider
Obstetrics & Gynecology
Reply
I felt that she took her time to listen to my concerns and answer my questions. She was very thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 person found this helpful
Helpful
Feb 09, 2019
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provider
Obstetrics & Gynecology
Reply
This was by far the best hospital experience we’ve ever had. Dr Vaught, team and all hospital staff was just simply amazing. Kindness, compassion, time spent, and the best bedside manner goes a long way in this day and age. I live 1200 miles away and accompanied my daughter for her surgery and I know that I would travel this far again for myself or any other family member if needed. Outstanding (and I am a nurse myself) - top notch facility
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Laurie Pruyne in Towanda , PA – Dec 21, 2018
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provider
Obstetrics & Gynecology
Reply
I would recommend Dr. Vaught and her team to anyone. They are caring, professional and extremely attentive.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Casselberry – May 10, 2017
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provider
Obstetrics & Gynecology
Reply
Best Dr. around! Supportive and experienced. I highly recommend her if you want to feel at ease throughout your pregnancy and delivery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Andrea P. in Orlando, FL – Sep 14, 2016
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provider
Obstetrics & Gynecology
Reply
As a transgender man, she treated me with respect, professionalism, and dignity.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
19 people found this helpful
Helpful
Transguy in Winter Park, FL – Sep 12, 2016
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provider
Obstetrics & Gynecology
Reply
I love Dr. Arroyo! She saw me throughout my whole pregnancy and actually came in to Winnie Palmer on her day off (& her birthday) to deliver my son! I now live an hour away from her office but still making the drive to see her!! I highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
HM in Auburndale, FL – Jun 13, 2016
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provider
Obstetrics & Gynecology
Reply
Dr. Arroyo is amazing. I drove an hour to go to her while I was pregnant. She delivered my son and she called to check on her patients in the hospital. I had him naturally. If it wasn't for her coming to my delivery room as soon as she was informed of me pushing to long then a c section would have been performed and I am so grateful for her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Rockledge, FL – May 02, 2016
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provider
Obstetrics & Gynecology
Reply
It's a shame that the wonderful care Dr Arroyo provides is shadowed by an inept staff. Very rude, and condenscending. Quoted one price for a procedure then when bill/insurance claims came it was 5X the amount. Called for appt and instructed to meet at hospital and then was charged for hospital fees on top of Dr fees. Then every follow up appointment was charged at a non-normal patient at $163/appt. No adjustment in fee, no apologies, placed blame totally on patient not asking more questions.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
7 people found this helpful
Helpful
Orlando, FL – Apr 21, 2016
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provider
Obstetrics & Gynecology
Reply
Very professional, kind, respectful and portrays confidence to the patient. Allows one to ask questions and provides one with answers and options. Thanks to her and her staff
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Melissa in Orlando, fl – Apr 06, 2016
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provider
Obstetrics & Gynecology
Reply
I would not recommend Dr. Arroyo. I was having problems with my IUD, break through bleeding, serve pain when I am not menstruating, she went to look for it and couldn't find it. Did not seem too considered and sent me to get an ultrasound. I had to call the office and talk to the nurse to get my results a week later. Also, don't like the fact there is someone else in the room. Also, she never fully answers my questions or concerns and seems to be just making her rounds.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Maggie in Orlando, FL – Mar 03, 2016
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provider
Obstetrics & Gynecology
Reply
She was always so friendly at my office visits while I was pregnant - she really cares about her patients. She delivered my son as well and she was supportive and soothing. I highly recommend Dr. Arroyo!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Nicole Chance-Cook in Orlando, Florida – Jan 16, 2016
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