Volusia Medical Center

Family Medicine, Internal Medicine • 2 Providers

161 N Causeway Ste A, New Smyrna Beach FL, 32169

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Volusia Medical Center is a medical group practice located in New Smyrna Beach, FL that specializes in Family Medicine and Internal Medicine.

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Language services

  • Chinese
  • Vietnamese

Medical Services

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  • Does Volusia Medical Center offer virtual visits or other telehealth services?

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  • Does Volusia Medical Center offer weekend appointments?

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  • Is Volusia Medical Center physically located within a hospital?

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  • Does Volusia Medical Center offer appointments outside of business hours?

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  • Does Volusia Medical Center offer onsite parking?

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Location

Volusia Medical Center

161 N Causeway Ste A, New Smyrna Beach, FL 32169

Reviews

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Volusia Medical Center
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Provider Reviews
provider
Review for Dr. John Yee, MD
Family Medicine
I left this practice in Daytona Beach because of defaming referral for another doctor due to a doctor's unexpected death Never met him and his name is on all my rxs that I had while a patient Turn over is high so every other month there's a new provider. The place is awful since the manager, Patty was sent to the deland location who doesn't accept humana. They have outsource telephone call to a foreign country. Therefore, there is either no answer, no return call from left message, or major language barrier. They lost two good people which was Patty the manager and Kelly Dogget, Arnp.
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Linda Sparda – May 04, 2020
provider
Review for Dr. John Yee, MD
Family Medicine
I am writing about the DeLand office. Its horrible, they never answer the phone and I have needed refills and they are "out to lunch". I am leaving this doctor and going to a group that answers the phone!! HORRIBLE!!!! I will never recommend this office to anyone. On several occasions I have requested lab work that they will not do and it has to do with my thyroid. Ridiculous, they don't pay for it. WHAT IS THE PROBLEM???????????????????????????????????????
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
DELAND – Dec 26, 2018
provider
Internal Medicine
Dr. Luong is my primary Dr. she is always compassionate and caring I would recommend her to anyone that needed a Dr. She always takes the time to listen to whatever my needs are.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Sue Westra – Dec 20, 2018
provider
Review for Dr. John Yee, MD
Family Medicine
I would highly recommend him. He is patient, calm, knowledgeable, and caring. He has great recommendations/advice. He doesn't force patients to be on medications or exercise. He does make you understand how important it is though.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Jeff S. – Jul 03, 2018
provider
Internal Medicine
We interviewed Dr Luong while pregnant 9yrs ago & appreciated the respect we were given for our choices of natural home birth, no vaccines, breastfeeding, and hands off medical approach. Dr Luong is very well educated in all areas of medicine. She does the doctoring for you rather than asking you to play doctor with the famous question "well what do you think we should do". We don't go to the doctor often but it's nice to know we can get in with their flexible office hours and Saturdays.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Apr 27, 2018
provider
Internal Medicine
Dr Luong, is amazing. she is so good with children and adults. she really takes time with you and explains things. my kids have been going to volusia medical for years and they mostly see the nurse practioners which are equally amazing! the staff is very friendly and the office ours are a plus they are open till ten pm. I changed from volusia pediatrics so my whole family could come to the same place!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Orlando, FL – Mar 17, 2017
provider
Review for Dr. John Yee, MD
Family Medicine
Volusia med center is the worst, dont go there. they cannot get a referral together, make you wait a long time..and one never actually sees Dr Yee, only his 'associates'
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Port Orange, FL – Mar 08, 2017
provider
Internal Medicine
Dr Luong cares about all the patients. Although she is only here twice a month she still takes time to give great care. She is involved in the day to day activities also. She is working hard to have all staff meet expectations for happy patients and to give them the best help possible. I have seen a lot of changes and I will continue to stay a patient of theirs. I don't mind seeing another provider if that is what best fits my schedule, they are all pleasant and knowledgeable.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Edgewater, FL – Feb 07, 2017
provider
Review for Dr. John Yee, MD
Family Medicine
Great doctor and knowledgeable!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Evelyn B in New Smyrna Beach, FL – Dec 14, 2016
provider
Review for Dr. John Yee, MD
Family Medicine
Always overbooked, I have never gotten into my appointment until at least 45 minutes after the scheduled time. The one time I was ten minutes late however they cancelled my appointment and charged me for the cancellation. They are very disorganised, often not noting when appointments are made. I have called and scheduled appointments on 3 seperate occasions only to arrive and be told no appointment was found on record. I have also had difficulty getting records faxed so I can see a specialist.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
7 people found this helpful
Helpful
K. A. M. in New Smyrna Beach, Fl – Jul 07, 2016
provider
Internal Medicine
Dr. Luong genuinely cares about her patients, was familiar with each problem and knew what specialists had done and aware of results from tests. She's very friendly and encouraging.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Sharon Wilson in New Smyrna Beach, FL – May 25, 2016
provider
Internal Medicine
I love Dr. Luong she is so caring and she listens to me because I am in a lot of pain and she tries so hard to help me. I am never afraid to see her even when like today I gained twenty pounds since the last time I was her. I will get back on my healthy eating plan. I feel so blessed to been sent here by my insurance company.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Pam Reese- Crouse in Port Orange, FL – May 18, 2016
provider
Review for Dr. John Yee, MD
Family Medicine
Good luck seeing Dr Yee, but you can always see one of the PA's for the same money.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Gerald h miller in Port orange fl – May 14, 2016
provider
Review for Dr. John Yee, MD
Family Medicine
Bad phone service. I get hung up on. 20+ minute hold times. 1+ hr in-office wait times.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
  • Appointment was rushed
4 people found this helpful
Helpful
Anonymous in New Smyrna Beach, FL – Apr 04, 2016
provider
Internal Medicine
I don't get to see Dr. Luong anymore- I have been shuffled from the New Smyrna Office to the Daytona office. In the Daytona office I wait at least 30 minutes.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
4 people found this helpful
Helpful
Catharine Hoehn in Ormond Beach, Florida – Dec 17, 2015

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