Baptist Medical Grp Fam Medcn

Family Medicine • 2 Providers

8888 Navarre Pkwy, Navarre FL, 32566

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Baptist Medical Grp Fam Medcn is a medical group practice located in Navarre, FL that specializes in Family Medicine.

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Location

WEST FLORIDA MED CTR CLINIC, PA

8888 Navarre Pkwy, Navarre FL 32566

CallDirections

(850) 437-8800

Reviews

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Baptist Medical Grp Fam Medcn
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Provider Reviews
provider
Family Medicine
Reply
Wonderfull. Plenty of time well spent with the patient. I felt like he was a close family member before I left. He recommended two over-the-counter vitamin supplements and gave me a xerox copy of them to order from Amazon. I ordered them and after two weeks, I feel great. He also recommended a non-surgical orthopedist and made me an appointment. It was "spot-on". He gave me a shot in the hip and just the right spot. I haven't felt so good in decades and after many, many procedures and umteen PT visits. This 75-year-old man feels like I'm 50 again.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Alan Bullard – Apr 06, 2021
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provider
Family Medicine
Reply
GREAT!!!..So happy he is my Primary..So Helpful & Kind..He really cares about his patients & does everything in his power to help them!!
What went well
No results
What could be improved
No results
Helpful
glenda bowen – Mar 19, 2021
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provider
Family Medicine
Reply
This was my second visit to see Dr. Benton. The care I received was just as consistent as my first visit. I don't base my review on cost. If I can't afford to see a doctor after insurance I choose a different doctor that I can afford, not rate the price of the care as an overall rating of the doctor. Doctor Benton was very thorough during my exams and pays attention when I share concerns with him. The only observation I wish to share is that you may have to wait awhile after your scheduled appointment to see the doctor because he may fall behind his schedule while ensuring that all of the patients scheduled before you have enough time to have each of their needs met. I am completely satisfied with the care I have received from Dr. Benton and I recommend him to anyone else needing a local doctor. He accepts most insurances, he is taking new patients, and he has a walk in clinic from 7 am to 7 pm. He also has a very polite attentive staff that put me at ease both times that I interacted
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Mr. Wallace – Jul 19, 2019
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provider
Family Medicine
Reply
Dr .Mark Benton is very professional, caring , thorough, kind , compassionate, conservative , listens and allows for questions. I appreciate being in his care.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Mar 28, 2019
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provider
Family Medicine
Reply
Would not recommend. Dr. Benton is kind and seems like a lovely person. We have found him to be a less than desirable primary care physician. He does not diagnose; he refers. Unfortunately, getting a referral from that office is next to impossible. My poor husband's health deteriorated while we waited almost 3 months for a referral. All the while Dr. Benton ordered x-rays and ultrasounds and lots of out of pocket costly copays and visits. I have no confidence in Dr. Benton.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
16 people found this helpful
Helpful
Navarre, FL – Feb 20, 2019
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provider
Family Medicine
Reply
My Mom taught me that if you don't have anything nice to say don't say anything at all. So that!
What went well
No results
What could be improved
No results
15 people found this helpful
Helpful
Emily Williford in NAVARRE, FL – Feb 12, 2019
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provider
Family Medicine
Reply
Very disappointed... Dr. asked for an x-ray of my chest due to extreme congestion but then the office wanted big payment upfront for x-ray, yes I have insurance Blue Cross, but Deductible is not met so no help with x-rays. When I declined the x-ray because of the payment they then did not send my script to the pharmacy. Like I said very disappointed, will be looking for a new doc soon
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
14 people found this helpful
Helpful
William – Aug 29, 2018
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provider
Family Medicine
Reply
Very attentive to my health issues. Seems interested in me personally. Very professional yet personable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Carole Weiher in Navarre – Jan 20, 2018
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provider
Family Medicine
Reply
Dr. Benton is a physician who is both professional and personable in manner. His knowledge and concern for patients make him an excellent choice for those who seek a doctor who will care for the entire family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gail Gonzalez in Gulf Breeze, FL – Aug 28, 2017
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provider
Family Medicine
Reply
Dr. Benton is great, but I'm thinking of looking for another primary care doctor because I think lab tests are too frequent for prescription refills and they refuse to tell you the results of your lab tests over the phone, instead requiring that you be seen in person to tell you the results and renew your prescriptions. It seems like this is being done to make more income for Baptist group, and has become a hardship. Forced to go with no meds if not able to make appts., case as of today :-(
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
6 people found this helpful
Helpful
Gulf Breeze, FL – Jun 27, 2017
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provider
Family Medicine
Reply
Dr. Benton always makes enough time discuss health issues, is very polite and easy to talk to.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Barb in Navarre, FL – Nov 05, 2016
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provider
Family Medicine
Reply
Dr. Benton is actually ok. However, his front office staff are horrible and his medical assistant is incompetent. He denied a prescription refill for me yet I was not notified that he wanted to see me before authorizing the refill. I had to learn about it a week later from the pharmacy when I called to check on the status of my request.
What went well
  • Office environment
  • Wait times
What could be improved
  • Staff wasn't friendly
4 people found this helpful
Helpful
AnnieX in Navarre, FL – May 25, 2016
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provider
Family Medicine
Reply
Dr. Foust has always been courteous, treated me with sincere concern, and made every effort to reach a proper diagnosis and treatment. I fully trust his opinions. But if I'm really sick, I have to go elsewhere for treatment as his staff will not schedule this in a timely manner.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 person found this helpful
Helpful
Olivia in Braddy – Apr 19, 2016
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provider
Family Medicine
Reply
Dr. Benton and his staff are attentive and take great care of me and my family. I would highly recommend him and have in the past.
What went well
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
JD in Navarre, FL – Mar 01, 2016
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provider
Family Medicine
Reply
First time visit he was not friendly did not even smile at me once. He always seems unsure about his decisions. I have 2 refills for him to call in. I have been trying for 4 days to get him to send in new scripts. They say they have but not yet. Do not return my calls and have not responded to faxes from Wal Mart. Very frustrating and seems to be controlling.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Navarre, FL – Feb 28, 2016
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