Royal Oaks Medical Center

Anesthesiology, Emergency Medicine • 32 Providers

8745 N Wickham Rd, Melbourne FL, 32940

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Royal Oaks Medical Center is a medical group practice located in Melbourne, FL that specializes in Anesthesiology and Emergency Medicine.

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Location

Reviews

Provider Reviews
provider
Emergency Medicine
Reply
Best ER DR ever. Very kind and informative
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Shelly Trout – Feb 17, 2022
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provider
Obstetrics & Gynecology
Reply
Excellent doctor kind and professional. She was quick to act about my serious case.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cheryl Renna – Oct 18, 2021
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provider
Podiatry
Reply
I saw Dr. Vaughn for intense heel pain. His diagnosis and treatment plan was spot on, and the symptoms are on their way to complete resolution. I called one day and hoped to be seen that day or the next in advance of long-planned trip. His practice was able to accommodate, and I am very grateful. He's a personable guy who explains issues in layman's language that makes you want to trust him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 07, 2021
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provider
Podiatry
Reply
I have had several operations on my leg and foot and the doctor I was going to has now retired. I am so grateful I have found Dr. Vaughn . I would recommend him to everyone is his professionalism in care along with his great work is just point on!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Bonnie Balasa – Aug 28, 2021
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provider
Emergency Medicine
Reply
He was kind, personable, and helpful. Excellent bedside manner. Good treatment. Recommended.
What went well
No results
What could be improved
No results
Helpful
Aug 01, 2021
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provider
Podiatry
Reply
Great doctor of Podiatry. Knowledgeable. Patient. Thorough. Explains the condition well. I highly recommend him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 22, 2020
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provider
Emergency Medicine
Reply
Doctor Heist is a knowledgeable ER provider that works very well with his staff and supports his team. He spends time with patients and genuinely cares.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jul 20, 2020
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provider
Obstetrics & Gynecology
Reply
Dr. Miner has changed my life - for the better. I'm very lucky to have found her. She correctly and immediately diagnosed my symptoms after several other Dr's. had not. She has patiently and compassionately listened to my needs and worked to find hormone replacement therapy that is just right for me. Dr. Miner has a wonderful bedside manner, she takes plenty of time during appointments to explain and discuss treatment options. Phone calls are quickly returned and her nursing staff is excellent.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Sondra Barchard – Feb 16, 2020
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provider
Emergency Medicine
Reply
She’s thoughtful and complete. She isn’t dismissive of my concerns. What a great doctor!
What went well
No results
What could be improved
No results
Helpful
May 01, 2019
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provider
Diagnostic Radiology
Reply
Dr. Hilleren was the radiologist who read my PET/CT scan done on 4/5/19. He was commpassionate and professional and answered all my questions about the findings on my report when my oncologist failed to do so. I wish there were more doctors like him who actually care about patients and who take the time to explain test results to patients especially in a stressful situation. He went over each finding and was just WONDERFUL! I would highly recommend him as a radiologist, not only because he is an excellent radiologist but because he actually cares about his patients. Christine Hart
What went well
No results
What could be improved
No results
Helpful
May 01, 2019
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provider
Obstetrics & Gynecology
Reply
Dr. Miner is a very compassionate and educated doctor. Not only did she make me feel comfortable for what usually is not a very comfortable visit she made me laugh. I appreciate her knowledge and her demeanor. She listened to my concerns and spent time explaining my care. Her staff is all very helpful and kind.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Essex Junction, VT – Sep 30, 2017
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provider
Anatomic & Clinical Pathology
Reply
Would have been nice if he'd ordered the testing needed so my mom didn't have to wait an extra two weeks to get it. I guess that is what a USF degree gets you. Nice work
What went well
No results
What could be improved
No results
Helpful
Cartersville, GA – Sep 15, 2017
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provider
Emergency Medicine
Reply
I write this as Dr. Heist just left my exam room. I understand ER physicians are busy, however, his bedside manner was nothing less than arrogant and obnoxious. Perhaps he was trying to impress the two medical students with his couldn't care less attitude. The only reason I even know his name and am writing this review is one of the nurses told me. I don't expect to be treated with kid gloves but manners cost nothing.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Titusville, FL – May 28, 2017
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provider
Emergency Medicine
Reply
He is so personal and truly cares about the well-being of my children. I appreciate his patience with them.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Amy May in Indialantic, Fl – Mar 30, 2017
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provider
Obstetrics & Gynecology
Reply
Dr Miner herself was kind and thorough. However, I am very distressed with the billing office and front staff. I specifically asked at arrival if they contracted with my insurance plan and was told yes they did. I proceeded to have over $1000 worth of routine medical care and blood work only to be billed for every penny. My insurance card clearly says "The Empire Plan" which Samantha in the billing office told me the staff knows they do not contract with. So their mistake is my huge problem.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
3 people found this helpful
Helpful
Frustrated in Plattsburgh, NY – Jan 20, 2017
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provider
Emergency Medicine
Reply
Dr. Fleming has excellent patient care. He took the time to listen to my problem and explained in great detail all of the testing and results so that I could understand them. All of my worries were put to rest after the testing luckily came back negative and I was able to go home to my family. I hope I never have to go to the Emergency Room again but if I do I hope Dr. Fleming can be my Doctor again.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Detroit, MI – Feb 03, 2016
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provider
Emergency Medicine
Reply
Dr Fleming took great care of my wife after her auto accident. Her pain was well controlled. The jerk that hit us was also present. His wife was Dr Fleming's patient and kept complaining that his wife was not receiving pain meds. He threatened to ruin Dr Fleming's career because he wouldn't give morphine for a pinky laceration. Dr Fleming took great care of my loved one and was very professional. And I too am a licensed professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 03, 2016
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provider
Emergency Medicine
Reply
Dr Fleming is incredibly arrogant and condescending. I recently encountered Dr Fleming post auto accident at Beaumont Hospital in Royal Oak, MI. Dr. Fleming, after berating my wife for feeling cervical spine and thoracic pain, ended the diagnosis conversation by saying so what do you want to do? I am a licensed professional in my field. I would never ask one of my clients what they would do. This patronizing behavior only worsens the patient's condition by adding further stress.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jan 17, 2016
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