Florida Eye and Plastic Surgery Associates- Lakeworth
Ophthalmology • 1 Provider
6894 Lake Worth Rd Ste 105, Lake Worth FL, 33467
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Florida Eye and Plastic Surgery Associates- Lakeworth is a medical group practice located in Lake Worth, FL that specializes in Ophthalmology, and is open 5 days per week.
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Language services
- Spanish
Medical Services
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Compare with other Ophthalmology Specialists
Make an appointment at HCA Florida Woodmont Hospital today at (954) 645-8027.
These providers are on the medical staff of HCA Florida Woodmont Hospital.
Location
FLORIDA EYE AND PLASTIC SURGERY ASSOCIATES INC
Reviews
Provider Reviews
Review for Dr. Alberto Ortiz-Arroyo, MD
Ophthalmology
Reply
I would recommend Dr. Ortiz to all my family & friends.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Nancy Colaprete in West Palm Bch – Feb 06, 2018
Review for Dr. Alberto Ortiz-Arroyo, MD
Ophthalmology
Reply
Very professional care, reasonable wait time - no prblems encountered
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Patrick Evans in Royal Palm Beach, Florida – Jan 11, 2018
Review for Dr. Alberto Ortiz-Arroyo, MD
Ophthalmology
Reply
I iked the doctor very professional and great staff. Acosta, Georgina
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Gerogina acosta in Palm springs – Dec 22, 2017
Review for Dr. Alberto Ortiz-Arroyo, MD
Ophthalmology
Reply
Dr Ortiz was very knowledgeable in diagnosing and explaining the type of cataract I had.He explained which procedure and lens would work best for my situation the surgery was scheduled and performed. I was able to notice a improvement in vision on the trip home from surgery.
What went well
- Wait times
What could be improved
No results
Duane in Jupiter – Dec 20, 2017
Review for Dr. Alberto Ortiz-Arroyo, MD
Ophthalmology
Reply
The doctor was thorough and friendly and diagnosed the problem immediately. I was able to get an appointment right away and for a large office with many doctors, it is run quite efficiently.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Mark in Jupiter, FL – Dec 16, 2017
Review for Dr. Alberto Ortiz-Arroyo, MD
Ophthalmology
Reply
seemed very competent,
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
west palm beach – Dec 16, 2017
Review for Dr. Alberto Ortiz-Arroyo, MD
Ophthalmology
Reply
Him take tme to explain to his patients about theirs Diagnostic ,and what to do to doing better ,.I will trecommend him.
What went well
No results
What could be improved
No results
Roberto,Smith in Lake Worth – Dec 07, 2017
Review for Dr. Alberto Ortiz-Arroyo, MD
Ophthalmology
Reply
I felt Dr Ortiz to be very informative
And courteous in relating to my condition as well as his excellent staff.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
David Stenrose in West Palm Beach, FL – Dec 05, 2017
Review for Dr. Alberto Ortiz-Arroyo, MD
Ophthalmology
Reply
Everyone was very helpful from the front to the exam. Doctor was excellent.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Barbara Equitz in Lake Worth, FL – Dec 03, 2017
Review for Dr. Alberto Ortiz-Arroyo, MD
Ophthalmology
Reply
I was a patient of dr Ortez in his other office. I tracked him down to his new place mittleman eye and am extremely happy. He is an excellent doctor with an excellent relationship with his patients. I will be having catarac surgery in the next few weeks wi dr Ortez and he has explained everything to me
He is a 5 star dr!!
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helen claire nadell in Boynton Beach, FL – Nov 23, 2017
Review for Dr. Alberto Ortiz-Arroyo, MD
Ophthalmology
Reply
I called the emergency after hour phone number do to an eye injury. Dr. Ortiz got back with me and listened to my dilemma. he didn't try to rush me off the phone as it was on a Sunday night. He allowed me to text a picture of my eye. He told me to come in the next day at 8:30am. For that I was grateful because it's so hard to get into any doctors that quickly. He was knowledgeable and kind. The office staff is awesome as well.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Jennifer in West Palm Beach, FL – Nov 21, 2017
Review for Dr. Alberto Ortiz-Arroyo, MD
Ophthalmology
Reply
Dr. Ortiz-Arroyo is a very knowledgable doctor. However, I felt that I was being rushed when I actually got to the doctor. The vast majority of the "work" was done by an Optical Technician. Once dialated, I was taken to the Optical Frame dept. to "look at frames"; which was ludicruous considering I couldn't see a damn thing close up. I felt that I was being hustled. The entire experience was one of a very smooth, very large operation that was high on competence and low on patient warmth.
What went well
- Trusted the provider's decisions
- Wait times
What could be improved
- Didn't listen or answer questions
- Appointment was rushed
Boynton Beach – Nov 04, 2017
Review for Dr. Alberto Ortiz-Arroyo, MD
Ophthalmology
Reply
Very nice and informative
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Karen jones in West Palm Beach, FL – Nov 03, 2017
Review for Dr. Alberto Ortiz-Arroyo, MD
Ophthalmology
Reply
highly recommend Mittleman Eye! the whole team was very friendly, competent and thorough in detailing what they were doing and what they were seeing.. Check in was fast.and accurate.. The 1st tech Yasmeing answered all my questions. good information from Celia regarding potential cataract issues (none).
Dr. Ortiz was thorough and gave me a depth of information so i could make good decisions. i felt he was caring and accurate.. i trusted the meeting.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
Bill Hauser in West Palm Beach, FL – Oct 31, 2017
Review for Dr. Alberto Ortiz-Arroyo, MD
Ophthalmology
Reply
My appointment was in the West Palm Beach office. It is a very busy office. The front desk let me know how long the appointment would take (it was 15 minutes shorter) and each step I would go through. Dr. Ortiz-Arroyo was thorough and didn't rush through his time with me. He answered all questions I asked.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Palm Beach Gardens, FL – Oct 31, 2017
Review for Dr. Alberto Ortiz-Arroyo, MD
Ophthalmology
Reply
Dr Ortiz and his staff Jennifer, Joseph, Shayla and Carmen were all so helpful from the moment I arrived and throughout my entire visit. Their professionalism and expertise is evident in how everything was conducted. Dr Ortiz did an outstanding job on my eye procedure and I am very grateful for everyone in this practice.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Julie Dempsey in West Palm Beach, FL – Oct 28, 2017
Review for Dr. Alberto Ortiz-Arroyo, MD
Ophthalmology
Reply
Outstanding service by the entire staff of Mittleman Eye Center in West Palm Beach, Florida especially Dr. Ortiz, receptionist Ronaivia, technician Tatiana, and Charles at checkout.
The office was exceptionally clean and well appointed. The equipment modern and well maintained.
Overall , a pleasant and sense of being well cared for from the time of sign in until checkout.
Thanks to all at Mittleman Eye Center for a job well done.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
John in Palm Beach Gardens, FL – Oct 25, 2017
Review for Dr. Alberto Ortiz-Arroyo, MD
Ophthalmology
Reply
I give Dr Ortiz 5 stars. He explains very fully and clear. I'm happy with service of this office.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
West Palm Beach, FL – Oct 23, 2017
Review for Dr. Alberto Ortiz-Arroyo, MD
Ophthalmology
Reply
Great, efficient and friendly staff. Highly recommend.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Palm Beach Gardens – Oct 16, 2017
Review for Dr. Alberto Ortiz-Arroyo, MD
Ophthalmology
Reply
Dr. Ortiz was very professional and thorough.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Curry in West Palm Beach, FL – Oct 14, 2017
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