Endocrine Associates Of Florida

Endocrinology, Diabetes & Metabolism, Nursing (Nurse Practitioner) • 2 Providers

766 N Sun Dr Ste 2060, Lake Mary FL, 32746

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Endocrine Associates Of Florida is a medical group practice located in Lake Mary, FL that specializes in Endocrinology, Diabetes & Metabolism and Nursing (Nurse Practitioner).

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  • Spanish

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Location

ENDOCRINE ASSOCIATES OF FL

766 N Sun Dr Ste 2060, Lake Mary FL 32746

CallDirections

(407) 936-3860

Reviews

Provider Reviews
provider
Endocrinology, Diabetes & Metabolism
Reply
First of all, I like Dr Roberts. But I view myself as a customer. There are many chooses of good doctors to pick from . As a customer I expect excellent service but I can tolerate just good service. At Dr Roberts there is no service. I called in January for a very important need. Nobody answered so I left a message. Called back again after several days. Called twice in February. It’s now almost July. Haven’t heard from them. I found a new doctor.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Larry A Robinson – Jun 24, 2022
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provider
Endocrinology, Diabetes & Metabolism
Reply
I'm a new patient trying to get an appointment, tried several times, since Thursday April 28, 2022 NO ONE is answering, left my name, date of birth, and reason for my call, did not get any call back. My primary doctor recommend this office,...its frustrating, maybe Dr. Roberts is not aware of this.
What went well
No results
What could be improved
  • Difficult to schedule appointment
2 people found this helpful
Helpful
ISAGANI R ISON – May 03, 2022
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provider
Endocrinology, Diabetes & Metabolism
Reply
I saw Dr Roberts for diagnosis of an endocrine disorder. I found him to be thorough, understanding and compassionate. After diagnostic testing, he explained my diagnosis in detail, answered all my questions , and offered appropriate options. I was never rushed, he gave me ample time to absorb his details.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Janis J. – Apr 02, 2022
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provider
Endocrinology, Diabetes & Metabolism
Reply
I have been a satisfied patient of Dr. Roberts for 20 years. Dr Roberts and his colleagues have helped me to advance through all of the new technologies that enabled me to live a happy and successful life with T1D. His office staff is friendly and professional with knowledge to resolve any concerns a patient may have.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
  • Appointment was rushed
Helpful
Mar 30, 2022
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provider
Endocrinology, Diabetes & Metabolism
Reply
My first visit with Dr. Roberts the other day was exceptional. From the staff to the Doctor everything was awesome. The wait time was under 10 minutes. The staff really cares about your needs & goes above and beyond to get the answers you need. Dr. Roberts answered all questions & took his time with me. I finally found a doctor in Florida that I LOVE!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 26, 2022
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provider
Endocrinology, Diabetes & Metabolism
Reply
Dr. Roberts and his staff are knowledgeable, caring and professional. Dr. Roberts reviewed my tests, compared them with past results and thoroughly explained my present status. This is an excellent health care provider and I would highly recommend this practice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 25, 2022
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provider
Endocrinology, Diabetes & Metabolism
Reply
Dr. Roberts provides the best care ever! He has successfully brought my diabetes under control. He thouroughly reviews my lab work and carefully adjusts my medications and advises me on how to best control my diabetes. I have had vast improvements since I started treatments with Dr Roberts. Every one of my visits have shown a notable improvement with each visit. I highly recommend Dr Victor Roberts and his staff!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
DW – Mar 22, 2022
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provider
Endocrinology, Diabetes & Metabolism
Reply
Based on the many patients waiting in the office, I could not be Dr Roberts’ only patient, yet he treats me as if I am his one and only concern. I had not had reason to see him for the last three years, but when I did, Lavisha patiently and thoroughly searched for the first available appointment date until she found one within the week. Instructions for me to provide recent labs and tests were clear and concise. Upon arrival, all staff were attentive, helpful and professional. Wait time was minimal. Doctor Roberts allowed time for me to update medical changes since our last visit, listened to all concerns , and provided advice and much needed reassurance, as well as his recommendations for follow up. This practice is an extraordinary example of all good things provided in health care. Thankyou!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 14, 2022
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provider
Endocrinology, Diabetes & Metabolism
Reply
Dr. Roberts is the best. Being a nurse has exposed me to various doctors and I have seen both the good and the bad. Dr. Roberts is someone that I will keep on seeing and recommending to anyone who needs an Endocrine Physicial with the utmost expertise. My husband is a physician and is as impressed as I am with Dr. Roberts. I must also add that the staff is warm, caring, efficient, and helpful. They make you feel comfortable from your first phone call to all of your office visits. I both commend and recommend Dr. Victor Roberts to anyone who needs an Endocrinologist who is experienced, knowledgeable, and caring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Sharon Suecof – Mar 07, 2022
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provider
Endocrinology, Diabetes & Metabolism
Reply
Best doctor and staff I have ever known, been seeing him and his staff for close to 30 years!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Richard Buchanan – Oct 08, 2021
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provider
Endocrinology, Diabetes & Metabolism
Reply
My father and I are both patients at Dr. Victor Robert's and would like to compliment them on their outstanding service. Every staff member is extremely friendly and helpful. Dr. Roberts is extremely knowledgeable, caring, and really takes time to know his patients. We are always happy with the service we get here.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chelsea and Larry – Oct 07, 2021
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provider
Endocrinology, Diabetes & Metabolism
Reply
I would NOT recommend Dr Roberts! They have ALOT of rules for the patients, but no care and concern for those patients. After an office visit and having blood work No One has contacted me, even though I have called them, To review my blood results and recommend treatment. It’s been OVER 2 WEEKS and no call. They wouldn’t schedule a follow up appointment either. What Dr treats their patients with so little regard. Not a Dr I want treating me
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
3 people found this helpful
Helpful
Paula Nogrady – Jul 29, 2021
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provider
Endocrinology, Diabetes & Metabolism
Reply
Great physician and staff. They were very courteous, knowledgeable, friendly, and kind. They listened attentively and provided excellent care and treatment. They explained your conditions in easy to follow terms and provided great insight on how o manage your conditions. I would highly recommend this practice. They all are awesome.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jeanne A Harris – Jul 15, 2020
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provider
Endocrinology, Diabetes & Metabolism
Reply
Staff was efficient and kind. Doctor and nurse practitioner are kind and knowledgeable and I did not feel rushed through my appointment like many doctors.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lisa M Martinez – May 05, 2020
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provider
Endocrinology, Diabetes & Metabolism
Reply
This is not a review although all of my appointments have been very professional and I am extremely pleased with his care. I need someone from the office to call me as I got a message that I need to set up a Healow conference for 6/10/20. I called Verizon for assistance and they told me to call the office. I was only able to get a voice mail for Dolores. I would either like help setting up the app or possibly check if you are still having AM appointments. Also should I still get Labwork done in late May.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Joel Kane – Apr 17, 2020
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provider
Endocrinology, Diabetes & Metabolism
Reply
I have been a patient of Dr. Roberts’ for nearly 20 years. He is an outstanding doctor......very knowledgeable, professional, and caring. He has a first rate staff, as well. Highly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Elizabeth Johnson – Mar 25, 2020
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provider
Endocrinology, Diabetes & Metabolism
Reply
I have been a patient of Dr. Roberts for years. His listening skills are exceptional and he is patient, kind and compassionate. He engages you as a fellow human being and your concerns, thoughts and ideas are always incorporated into your treatment plan. The office staff, including but not limited to Levisha and nurse Karen, are exceptional in every way.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
David – Mar 14, 2020
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provider
Endocrinology, Diabetes & Metabolism
Reply
I love everything and everyone in this office!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mary – Feb 29, 2020
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provider
Endocrinology, Diabetes & Metabolism
Reply
I was very impressed with Dr. Roberts. He is very knowledgeable and explains things in ways you can understand. Highly recommend Dr. Roberts.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Pat Lehman – Feb 25, 2020
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provider
Endocrinology, Diabetes & Metabolism
Reply
Have been a patient if this practice for 29 years. Dr. Roberts and his staff are consistently efficient, knowledgeable, and friendly. I highly recommend!
What went well
No results
What could be improved
No results
Helpful
Jan 24, 2020
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