My wife had an appointment for her 1st visit at 945am this morning. She wasn't called back to be seen until 1230pm. After nearly 3 hours of waiting she was spoken to in an unprofessional and rude manner. Dr. Yanez used excessive profanity and constantly interrupted her. His staff is also rude and unhelpful. They claim that they do not make phone calls for special needs prescriptions. Dr. YANEZ IS HORRIBLE AND SHOULDN'T BE ALLOWED TO PRACTICE OR EVEN TALK TO PEOPLE. ZERO STARS. STAY AWAY!!!
Excellent family practice Dr. Takes time to do an in depth assessment of his patient needs. Always available when my pharmacy calls. Staff has been very helpful providing information by fax and they schedule appointments on weekends which allows me not to miss work. Longer wait because he is thorough and has a large clientele base, but it is so worth the wait. I travel from Lake Mary to see him.
Horrible staff. They have no respect for you not just as a customer but as a human being. Doctor Yanez not professional at all. My appointment was at 3:15. I arrived 2:45 and left 4:45. Not going back.
very very bad experience unprofesionnel stuff i had an appointment at 1:30 pm was waiting in the room intel 2:45 i spoke to the nurse she told me the doctor his in break and he will come back in 30 minutes so i left the office because its unacceptable.