Nemours Children's Health System

Anesthesiology, Nursing (Nurse Practitioner) • 57 Providers

807 Childrens Way, Jacksonville FL, 32207

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Nemours Children's Health System is a medical group practice located in Jacksonville, FL that specializes in Anesthesiology and Nursing (Nurse Practitioner).

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  • Spanish

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Location

Nemours Children's Health System

807 Childrens Way, Jacksonville, FL 32207

Reviews

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Nemours Children's Health System
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Provider Reviews
provider
Neurotology
I do not know the doctor's work but I know his office workers are terrible to deal with. This is the first doctor whose office would not make an appointment with me. I am over 70 and I've made hundreds of appointments throughout the years. Firstly, I was told that since the doctor is out of my insurance network they wouldn't make an appointment. Consequently, I called my insurance company and discussed my options with them. The insurance company stated that they could grant an authorization of in network approval. I called Horlbeck's office again and explained my conversation with them and so we went to the next step of gathering information. The office worker requested that I send my records to her personal unsecure email: kaciross.ent@gmail.com. I was then asked for my social security number, which no prior doctor demanded but this office did. I requested their written protocol on how they would keep SS #'s secured and the office manager said they don't have one. No appointment made.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Didn't listen or answer questions
Helpful
Jul 01, 2020
provider
Review for Chand Shah, PA
Physician Assistant (PA)
She is an excellent health care provider. She listens carefully, really knows her stuff and obviously truly enjoys her work in caring for her patients.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mom of Teen – Feb 06, 2020
provider
Neuropsychology
Friendly knowledgeable professional
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 24, 2019
provider
Pediatric Gastroenterology
No one listened and the doctor didn’t even bother to contact me after I requested a brief call back.
What went well
No results
What could be improved
  • Didn't listen or answer questions
1 person found this helpful
Helpful
Shaunte – Oct 03, 2018
provider
Neurotology
The best ent doctor in Jacksonville, compare to my daughter's previous ENT. His assistant eas very nice as well. Its too bad that we had to relocate to another city. I will definitely refer him to my family and friends. Thanks Dr Horlbeck!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Paulette in West Palm Beach – Jun 25, 2018
provider
Neurotology
This physician is the most unprofessional, arrogant man my child has ever seen. Not only did he abandon his patients for months, it took 7 phone call to receive a return call from him, only for him to scream on the other end. Literally scream. He was the one who told me to call for my son’s CT results, but never followed through until I filed a complaint.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Crystal Welch in Crestview, FL – Feb 06, 2018
provider
Neurotology
One of the nicest and most professional Physicians (my daughter) sees. He is always friendly and talks to our daughter to include her in the "whats going on". I would recommend him for ANY ENT needs for your child.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
What could be improved
No results
1 person found this helpful
Helpful
Mallards in Orange Park, FL – Oct 12, 2017
provider
Neurotology
Dr. Horlbeck had big shoes to fill when he took over at the P'cola Nemours for Dr. Chicola. It has been a very smooth transition. He is very down to earth and takes the time to explain and answer questions. My daughter's case is uncommon and he has been amazing at reviewing everything and with follow-up. He's also comedic at appropriate times which is a nice release :)
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Danielle in Shalimar, FL – Oct 06, 2017
provider
Review for Ashley Emerson
Nursing (Nurse Practitioner)
Ashley is very kind and caring. She listens exceptionally well and is very respectful and knowledgable. My daughter really likes her. Ashley has been so helpful and understanding, going out of her way to make sure we had what we needed and even helping make sure we could afford my daughter's medication when I expressed concern. She has been helpful between visits as well. It is a relief to have such good pediatric neurological care.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Winter Park, FL – Jun 13, 2017
provider
Pediatric Gastroenterology
Our family couldn't have asked for better care than with Dr George. He quickly found the issue and was very thorough with our 7 yo. Not once were any of us left with questions or felt ill at ease. Thank you Dr George!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Martin Family in Jacksonville, FL – May 25, 2017
provider
Psychology
Dr Cato Jackson is a very knowledgeable, trustworthy, kind, and thorough physician. She does great with my son, Anthony. She implements changes for us, as his parents, that will help him to overcome his issues, and offers advice, places to take him for school, therapy, etc. I would recommend her to any of my fellow parents going through the same thing as we are right now.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
SavannahE in Jacksonville, FL – Oct 17, 2016
provider
Pediatric Gastroenterology
Dr. George is amazing! He has a wonderful bedside manner with both children and adults. He's wonderful with explaining everything to you and putting you at ease in even the most difficult situations. My son thinks of him as part of the family.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Kimberly Nobles in Jacksonville, FL – Sep 08, 2016
provider
Anesthesiology
We had Dr. Bryskin for a few operations & he would always come to the room my daughter was in after the surgery to check on her&how she was feeling. Dr. Bryskin He's a caring Doctor and always jokes around with her to make her smile & forget about the pain. My daughter was nervous about 1 of her surgerys & he talked her through exactly what he was going to do during the operation &while he was talking to her she felt better about the surgery & when she had questions he answered the questions.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Julianne holland in Jacksonville, FL – Jun 20, 2016
provider
Psychology
Within one session Dr Lochrie made astonishing progress with both me and my five year old daughter. She not only helps my daughter develop tools to deal with her emotions, but helps me with different parenting techniques to compliment the process. Her rapport with children is amazing and I am so thankful to have her working with us.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
L in Jacksonville, FL – May 06, 2016
provider
Pediatric Endocrinology
Just unprofessional. Took weeks to get an appointment. Test results lost 3rd time. The Dr. was very cold, crossed arms, crossed legs, totally uninterested in my child, & even less interested in my child's symptoms. Spoke disparagingly of my Pediatrician. My child had to redo the referring blood work at Quest. She told us to set up an account through the Nemours website & use that to check on her evaluation of the results, which were similar, but then this Dr just never responded.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
St Augustine, FL – Apr 08, 2016
provider
Pediatrics
We have received nothing but excellent care!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jazmine Walkace in Waycross Ga – Feb 27, 2016
provider
Pediatric Endocrinology
We absolutely LOVE Dr. Gagliardi! She is patient and kind, and explains everything. She answers every question thoroughly. She is great with my 7yo son and speaks directly to him in terms he can understand, and never talks down to him. Office staff is fantastic and my son in always happy to visit!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Catie C in Palm Coast, FL – Feb 04, 2016
provider
Physician Assistant (PA)
My experience with Osterbur was terrible. I told him I had New pain patterns on my right side legs and arms and he said I don't care about the new pain, I'm only concern with the left side. My entire right was was num and in pain and he just excuse me like I wasted his time. He didn't even order me a new mri or prescription. Like he said I don't care.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Larry Merriman in Jacksonville FL – Jan 18, 2016

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