Mayo Clinic

Anesthesiology, Internal Medicine • 24 Providers

4500 San Pablo Rd S, Jacksonville FL, 32224

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Mayo Clinic is a medical group practice located in Jacksonville, FL that specializes in Anesthesiology and Internal Medicine.

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Compare with other Orthopedic Surgery Specialists

Make an appointment at Memorial Hospital Jacksonville today at (843) 932-3287.

provider hospital

These providers are on the medical staff of Memorial Hospital Jacksonville.

Location

Mayo Clinic

4500 San Pablo Rd S, Jacksonville FL 32224

CallDirections

(904) 953-0853

Reviews

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Mayo Clinic
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Provider Reviews
provider
Family Medicine
Reply
Dr. Pantin was my PC for the time I lived in Jacksonville and she is a phenomenal physician. She is smart as a whip-knows the data, has a great personality and treats you as if you are the only patient she has that day. I moved to SC and I miss her. As Allstate says: "You're in good hands with Dr. Pantin!"
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
C. Jones – Sep 28, 2021
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provider
Optometry
Reply
Through Doctor, listens to your concerns.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Beverly H. – Sep 12, 2021
We are so grateful for your kind words, Beverly....Read More
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provider
Optometry
Reply
through and knowledgeable, staff was professional and respectful of my time. Dr. Guier answered my questions and made sure I had his direct contact number in case of any problems
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rob – Sep 09, 2021
Dear Rob, thanks for leaving us such a wonderful...Read More
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provider
Oncology
Reply
Dr. Matthew Robertson is an absolute rock star, doing God's work in Jacksonville, Florida every day. A cancer diagnosis can be quite terrifying, but his confidence was contagious, and I felt all the fear and anxiety disappear the moment that I met him. He fit me in to his surgical schedule on a day that he was not even scheduled to be operating. I am so grateful to him for removing that Stage 1a from my body without delay, without drama, without question. A few hours later, I was (almost) better than ever! Dr. Robertson is a compassionate, precise and super-talented man, who still manages to share a deep smile, a hearty laugh and a twinkle in his eye when he stops by the check post-op. "There's nothing but good news - everything went great!" Woooo - hoooo! Clearly, he loves his work, and we patients love Dr. Robertson! I hope that he makes it to Burning Man .... a bucket list item that I think he'll really enjoy! ~ Lori Robins (4 weeks post op and feeling fantastic!
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Jul 05, 2021
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provider
Clinical Psychology
Reply
Dr. Beth Rush is an excellent doctor. She is caring, kind, insightful, professional, and extremely intelligent. I saw Dr. Rush to learn if I was experiencing memory problems. After very thorough testing, we discovered I do not have memory difficulties. I actually have attention problems - A.D.D. Dr. Rush provided me with patient education, tools to help me manage my time and attention better. I liked Dr. Rush very much. She is easy to talk to. She knows the right questions to ask, too. Dr. Rush was very helpful to me. She has an expert team that helped assess my memory complaints. I highly recommend Dr. Rush to others. If I ever need her help again. I won't hesitate to see her.
What went well
No results
What could be improved
No results
Helpful
Tammy Beerbower – May 14, 2021
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provider
Family Medicine
Reply
Dr. Pantin does not put her patient's first. Her office forced me into a procedure, which Dr. Pantin wasn't even available for months to do. So they put me with her NP since I wanted to get the procedure over with ASAP due to my moral objections. But I was told I did not have a choice and could not skip the procedure. Her NP botched the procedure with me and Dr. Pantin refused to acknowledge that her NP Lisa Gonzalez caused me months of mental, physical, and emotional trauma. Plus they keep false notes so they look innocent. DO NOT GO HERE
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Lala L – Jan 06, 2021
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provider
Orthopedic Surgery
Reply
He was rushed when he came in to see me. Even said he had a busy day and I was basically wasting his time. He gave me something to wear on my foot for a chipped bone on big toe (actually a previous injury). When I tried to tell him it was the toe next to it that really hurt, he ignored me. I was charged mucho $$$ for visit that lasted less than 5 minutes. I have gone to a different podiatrist weeks later to find out that the toe that I was trying to explain hurt is actually dislocated. Now to fix it I have to have surgery or live with pain. I would not see this doctor again or recommend him.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Wende – Oct 29, 2020
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provider
Alternative Care
Reply
My experience with Dr. Pourang was excellent. She is a compassionate, caring, smart doctor. I could not ask for a better doctor to care for me. She took her time, and explained everything to me. She is patient and understanding. I felt that she really listened to me, and I'm grateful that she is my doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Oct 03, 2020
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provider
Alternative Care
Reply
Dr. Pourang is very compassionate, a great listener, and takes the time to explain more complicated health issues.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Oct 03, 2020
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provider
Alternative Care
Reply
Dr. Aunna Is one of the first doctors I’ve ever had who took the time to listen to me and not throw a pill at me me right off the bat. She answered my questions and I knew she really cared. I highly recommend her.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Oct 03, 2020
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provider
Alternative Care
Reply
This doctor is very rude. .
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Aug 31, 2020
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provider
Clinical Psychology
Reply
If I could leave zero stars I would. I went in for an evaluation for memory issues and the report she produced resulted in dismissing a medical condition which I’ve had since childhood. Instead she created a diagnosis which was completely unfounded. I had to go to another clinic to be re-evaluated with my medical condition so that my family physician could prescribe my medication. The stress and anxiety which this caused not only me, but my family as well, has lead me to cease all visits to Mayo Clinic’s mental health department. I spoke to the nurse practitioner, whom I had been seeing for counseling, shortly after this happened. I asked her to contest the evaluation based on her knowing me as a patient. She told me it was “above her pay grade”. It is hugely frightening that people in these professions can make life changing decisions about one’s healthcare in just one appointment. Fortunately I was able to question this mis-diagnosis. The PHD does not indicate you’re good at it...
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Apr 12, 2020
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provider
Orthopedic Surgery
Reply
I've been going to Mayo for 15 years since my wife is a well respected nurse in the hospital for that time. I've been here for eye checkups, family doctor visits, pediatricians, herniated disc, asthma, and acid reflux. I tore my Achilles and setup an ortho appointment which was with Dr Whalen. The staff was friendly. The wait was very quick. I had no issues...until Dr Whalen came in. I was laying on a table while he picked up my leg and started twisting it and squeezing it aggressively. It was as if i was a cadaver on the table. He did not warn me or apologize because he did not care or notice that i was in a lot of pain. I was grasping the side of the table and holding my breath. The pain he caused was as bad as it was the day of the tear. He proceeded to tell me the timeline of recovery and next steps and said it all within 15 seconds. I asked him to repeat it because i could not retain all that info at once. He became agitated and with a condescending tone repeated the informatio
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Intimidating – Jan 22, 2020
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provider
Oncology
Reply
Like this doctor would rather be anywhere else. To fast. Left in a hurry.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Appointment was rushed
  • Long wait times
4 people found this helpful
Helpful
Jen – Oct 18, 2019
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provider
Oncology
Reply
He is a great Dr.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
2 people found this helpful
Helpful
Aug 27, 2019
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provider
Family Medicine
Reply
Great doctor and staff. Easy to talk to and she listened. Didn’t wait long.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michelle – Jul 31, 2019
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provider
Internal Medicine
Reply
Dr.Phillips, always takes time to listen to you (as the patient), very thorough in following up, gives good medical advice, and medically knowledgeable.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Mar 24, 2019
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provider
Clinical Psychology
Reply
While polite and professional Ms. Rush is determined to slap a mental diagnosis on patients instead of respecting the real medical diagnoses by actual doctors. She totally disregards patient input as well while being condescending and dismissive. Really the worst sort of person for anyone with chronic pain to see.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Moira in Orlando – Jan 22, 2019
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provider
Sleep Medicine
Reply
Dr Lin diagnosed my sleep apnea nearly 20 years ago. His understanding and care continued even after my insurance coverage ended. He honestly cares. And is highly and broadly skilled.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim S in St Augustine, FL – Oct 01, 2018
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provider
Orthopedic Surgery
Reply
Dr. Joseph Whalen is probably the worst doctor I've ever been to in my life. Not only was he rude, but he really did not care about my condition and made me feel like I was just another number. His diagnosis is terrible, he did not explain my X-ray, and did not want to see me again after the appointment. Showing me he does not care what happens to me despite the fact I am dealing with severe amount of pain and needing help. Will never recommend, will never return.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 people found this helpful
Helpful
Jacksonville FL – Mar 07, 2018
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