Mayo Clinic - Florida

Internal Medicine, Physical Therapy • 703 Providers

4500 San Pablo Rd S Bldg 3-310, Jacksonville FL, 32224

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Mayo Clinic - Florida is a medical group practice located in Jacksonville, FL that specializes in Internal Medicine and Physical Therapy.

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Compare with other Otolaryngology (Ear, Nose & Throat) Specialists

These providers are on the medical staff of Mayo.

Location

MAYO CLINIC HOSPITAL IN FLORIDA

4500 San Pablo Rd S Bldg 3-310, Jacksonville FL 32224

CallDirections

(904) 953-2000

Reviews

Provider Reviews
provider
Family Medicine
Reply
It was so much better than I expected! Dr. Kilpatrick was compassionate, knowledgeable and able to convince my mother the ways in which she needed to take care of herself so she would be better able to take care of her husband.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan Montgomery – Sep 21, 2022
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provider
Family Medicine
Reply
Doctor that doesn’t listen and just collects a check. I advised of my strep throat symptoms, let the doctor know I had 2 coworkers out with strep and she only wanted to talk about Covid and told me I didn’t have strep. Had to go to emergency clinic and got a strep test that was positive and the antibiotics I needed. The only thing she told me was to drink tea. A waste of time and money talking to her. I highly advise getting another doctor that will actually listen to you.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Mindy J – Sep 20, 2022
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provider
Emergency Medicine
Reply
She is very empathetic and knowledgeable Quick to help both physically and mentally
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Valerie B Callahan – Aug 31, 2022
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provider
Obstetrics & Gynecology
Reply
I was recently treated for multiple fibroids by Dr.DeStephano. My experience with him and the team at Mayo Jacksonville was exemplary. From the consultation appointments, to my hospital stay to post-surgery follow-up, I always felt that he patiently listened to my concerns and provided appropriate solutions. Based on my full and swift recovery, I feel that Dr. DeStephano is a very skilled surgeon. He has a gentle demeanor which translated into bedside manners that were comforting but not overbearing. I am very grateful for his care! Diana D.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Aug 27, 2022
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provider
Pain Medicine
Reply
After my first and last encounter my pain increased after spinal injections. Other doctors improved pain for up to a year.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Worse – Aug 02, 2022
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provider
Pain Medicine
Reply
The level of care my husband received from Dr Berlioz is unprecedented. He was in constant communication with me and my husband. He made great decisions and uses his intelligence to care for his patients, and just oozes empathy. Bedside manner is the best of any medical professional I’ve ever seen and he is truly a shining star in his field. Thank you for taking care of my best friend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 29, 2022
Response on behalf of :
Thank you so much. This means the world to me.
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provider
Sleep Medicine
Reply
He is caring and compassionate and highly skilled at diagnosing lung diseases. Great communications on phone and via Mayo patient portal.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
RAS on Centre – Jul 22, 2022
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provider
Gastroenterology
Reply
I have been under the care of Dr. Brahmbhatt for 5+ years, his knowledge and care for me as a patient with FAP / Gardners Syndrome has been outstanding. I do not nor will I ever question his direction for my care. He truly cares for each and every patient. If ever a GI physician is needed he is the provider one needs to see.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John D – Jul 18, 2022
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provider
Gastroenterology
Reply
Dr. John Cangemi was my mom's doctor. She had severe Crohn's Disease. She would not trust any other doctor except Dr. Cangemi. She would drive many miles, across any state to make sure he was the one who took care of her issues. He is a true professional, a very considerate and nice man, and a top notch doctor. If you want someone to listen and understand and diagnose and treat you, then he is the right doctor for all of that and more.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Sandy Henson – Jul 12, 2022
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provider
Diagnostic Radiology
Reply
What a wonderful team in Breast Imaging. So kind, so skilled and educated. Made me feel so at ease and confident in all aspects. Thank You far a good experience.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karen Sartiano – Jun 26, 2022
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provider
Family Medicine
Reply
Dr. Alvarado is so intelligent and compassionate. She explains things well and listens!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Holly Allen – Jun 20, 2022
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provider
Plastic Surgery
Reply
Had to have major, corrective surgery after dealing with Dr. Ho. I highly question her judgment, ethics and surgical abilities. She is not US Board Certified in plastic surgery and should not be permitted to perform surgery in the US.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't trust the provider's decisions
Helpful
Mark N – Jun 17, 2022
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provider
Psychiatry
Reply
Dr. Auger has helped me tremendously with my sleep apnea, and I found him very pleasant to talk with. My CPAP was recalled when I lived elsewhere, and my doctor elsewhere had urgently prescribed me a new CPAP due to the way my work, life, and health was affected by going without. When I moved to Rochester, my referral from elsewhere came through, but I had a hard time getting my new primary to duplicate it. I finally got it when I needed surgery. Dr. Auger immediately checked my oxygen levels, ordered a new sleep study due to oxygen issues, and, when he was out of town, his fellow updated my diagnosis to a more significant level than it was years before elsehwere, explaining my significant symptoms. My CPAP settings were changed, and I now sleep much better and feel clear-headed, energetic, and healthy. I'm very happy to have Dr. Auger as my sleep doctor and highly recommend him. The staff is also very helpful and easy to work with.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bay – Jun 16, 2022
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provider
Family Medicine
Reply
Dr. Baggett provides excellent care, follow up. Her knowledge and concern is most appreciated. Alba, her P.A., is exceptional. They are a great team.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Jun 15, 2022
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provider
Hematology
Reply
Very kind , but had already checked out mentally for my care. I felt so hopeless after the visit.
What went well
  • Staff friendliness
What could be improved
  • Didn't explain conditions well
Helpful
Bren – Jun 08, 2022
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provider
Radiology
Reply
Dr Lundy was so thorough and patient with my son Nick. Nick is a young adult with Kabuki Syndrome. He’s had a lifetime of ear issues and surgeries and can be afraid of doctors. Dr Lundy was able to calm all of Nicks fears and put him at ease. I’m grateful for the kind and compassionate care Nick received from Dr Lundy and his entire team! THANK YOU!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Colleen McGrew – Jun 07, 2022
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provider
Neurology
Reply
I went to see Dr. Palmer who I had previously seen per my PCP, because of chronic pain. The first thing he said to me you are going to be trouble. He did not listen to what I was explaining, he had me in tears. He was very cocky, uncaring and unprofessional. He stood in front of the door with his arms crossed and said I don’t know if I want you as a patient. I had already been his patient. He accused me of just wanting drugs, but if he looked at my medical history, he would have seen I have a low tolerance to any drugs and have bad reactions to them. But he didn’t. I was told to report him to patient experience, which I did the person who told me gave him a heads up. This got me no where, they wanted to know what I wanted them to do. Now I must be red flagged because I was not told when my heart doctor retired and I am not getting my calls returned. So this is what happens when you are not happy with a Mayo doctor. I did not like him initially but he was the only one availa.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Alexis Deverts – Jun 04, 2022
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provider
Review for Dr. Tri Dinh, MD
Oncology
Reply
All of my visits with Dr. Dinh was never rushed, through explanations and options explained. Very Conservative approach and listens and answers ALL questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sharon – May 27, 2022
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provider
Hematology
Reply
Dr Johnson helped me make it to 5 years after breast cancer. She is knowledgeable, compassionate and she listen to your concerns. I am sorry that we are loosing her because the Mayo Cancer Center at St Vi cent’s Riverside is being shut down!!!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
May 25, 2022
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provider
Obstetrics & Gynecology
Reply
Dr. Carrubba thoroughly explained my options before surgery and followed my post-up recovery very carefully. Despite several unforeseen complications, Dr. Carrubba consulted with other physicians to ensure that each specialist team properly addressed my needs.
What went well
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Ashley R – May 18, 2022
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