Jacksonville Hearing and Bal Institute

Audiology, Physician Assistant (PA) • 9 Providers

10475 Centurion Pkwy N Ste 303, Jacksonville FL, 32256

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Jacksonville Hearing and Bal Institute is a medical group practice located in Jacksonville, FL that specializes in Audiology and Physician Assistant (PA).

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Language services

  • Spanish

Medical Services

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Location

Jacksonville Hearing & Balance Institute

10475 Centurion Pkwy N Ste 303, Jacksonville FL 32256

CallDirections

(904) 399-0350

Reviews

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Jacksonville Hearing and Bal Institute
Provider Reviews
provider
Neurotology
Reply
I highly recommend Dr. Green and his audiology staff. They are professional and compassionate. My hearing loss has affected me...made it very difficult to socialize in groups. The audiologist suggested a heating aid and they have helped me understand it and I can’t believe the positive impact and change in my quality of life.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jan 26, 2021
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provider
Neurotology
Reply
From the three appointments I’ve had with Dr Green , I’ve found that he’s a very patient and caring doctor. He listens. He doesn’t interrupt like some do.and he really cares about the patient . As far as knowledge goes , he’s top notch. He has the experience and wisdom with him and to me he’s a totally trustworthy man. If only I could see him in person , as only video conferencing is going on at the moment. Plus I’m in Canada. Even being way up here he has taken the time to help me. John
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John Ness – Jun 08, 2020
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provider
Physician Assistant (PA)
Reply
Most caring medical professional I’ve ever met with
What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 21, 2020
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provider
Neurotology
Reply
Highly recommend Dr J Douglas Green for your hearing issues. His excellence and compassion set him apart. Dr. Green and his staff of audiologists are wonderful. I am very pleased with my medical care from Jax Heating and Balance Institute.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Dec 30, 2019
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provider
Neurotology
Reply
For 10 years DR Green has provided the best professional care I could imagine. During a back surgery I got a pseudomonas infection near my spine and had to have prolonged treatment with gentamicin. This destroyed my balance and I was diagnosed with a vestibular ocular reflex disorder. I was dizzy constantly. I received treatment in the balance center at Dr Green’s office. At first it helped, but a virus set me back and I couldn’t improve after that. He helped me seek other professional resources and much more. Unfortunately, I haven’t improved much since then, but I am not sure how I would have been able to handle it all without his professional and human skill set there to help me. I’m forever grateful to Dr Green.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Karin Deleurand – Sep 25, 2019
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provider
Neurotology
Reply
I have struggled with hearing loss and it has affected my life. Being in situations with background noise was the worse! I was really nervous about the idea of hearing aids. I took the plunge and bought a set of high end hearing aids and I am SO HAPPY. Wish I had done this years ago. Dr. Green and his audiology staff are amazing.! They are professional, knowledgable, compassionate and provides excellent customer service.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Julie in Hamilton – Jan 19, 2018
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provider
Neurotology
Reply
Wonderful caring doctor, I couldn't happier with the treatment I received. The staff is very helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Jan 19, 2018
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provider
Neurotology
Reply
I recently saw Dr. Green and was so happy to find a physician/surgeon who took the time to listen to me and explain my ear problem. I had surgery and my result was outstanding. Highly recommend Dr Green for any ear problems. Also his office has amazing audiologists and I was fitted with a hearing aid. It makes a difference to get a hearing aid from a medically supervised practice. The staff at this office truly cares.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Virginia Sonier in Tallahassee, FL – Mar 31, 2017
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provider
Neurotology
Reply
He diagnosed my vertigo and the treatment worked. Guess it's all about crystals in the ears. Anyway, thank heaven for Dr. Green and his staff! I depend on them.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
12 people found this helpful
Helpful
joanelle mulrain in Jacksonville, FL – Jun 23, 2016
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