BRASS CITY MEDICINE

Physician Assistant (PA), Internal Medicine • 4 Providers

2247 E Main St Ste 103, Waterbury CT, 06705

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BRASS CITY MEDICINE is a medical group practice located in Waterbury, CT that specializes in Physician Assistant (PA) and Internal Medicine.

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Location

BRASS CITY MEDICINE

2247 E Main St Ste 103, Waterbury CT 06705

CallDirections

(203) 757-3486

Reviews

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BRASS CITY MEDICINE
Provider Reviews
provider
Nursing (Nurse Practitioner)
Reply
As a current client, I left multiple messages over the course of three weeks asking Sarah Walsh to call me back, and she didn’t respond. It’s been over a month now and I still haven’t heard from her. If you want to be able to ask questions and get answers about your health, find another practitioner - I have.
What went well
No results
What could be improved
  • Didn't listen or answer questions
Helpful
Apr 30, 2022
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provider
Physician Assistant (PA)
Reply
Deanna is easy to talk to, she takes her time with each patient and she's willing to answer any medical questions
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Barbara Leary – Mar 30, 2021
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provider
Internal Medicine
Reply
Nearly every office staff member is rude! Ever since they sold to Trinity you can’t ever get a same day appointment or next week appointment. They don’t don’t physical exams on patients until it’s to late. One of the PA is extreme rude I think her name is Sarah McD. Dr M is never there or you can never get an appointment with him ever! They don’t listen to you because you are young. Their own medical assistant have said so before “you are young I am sure they didn’t think you had that issue” honestly don’t waist your time seeing any one here. They bill weeks later instead of just accepting copay on the spot like they have signs up.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Mary – Feb 03, 2020
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provider
Internal Medicine
Reply
Would never reccomend Phil to anyone. He is self centered . His staff is rude and obnoxious. Stand far and clear.
What went well
No results
What could be improved
No results
4 people found this helpful
Helpful
Dec 10, 2019
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provider
Internal Medicine
Reply
Dr Mongelluzzo is a very knowledgeable and caring doctor. He is more preventative medicine oriented rather than just handing out pills. He is the best doctor I have ever had. I highly recommend him
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Mar 29, 2019
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provider
Internal Medicine
Reply
Dr Mongelluzzo andhis office staff are wonderful They make you feel like family and really listen to their patients Always is 100% with diagnosing your condition even if obvious symptoms are not present ! Always a caring family person !!
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Mar 26, 2019
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provider
Internal Medicine
Reply
I have been seeing different doctors, Lung Dr.'s, even sought out numerous General Practitioners' since 2010. I was seeing a doctor from Alliance Medical Group out of Naugatuck and all they did was push me off to every specialist known to man, shrinks, pain mngmnt, etc.I have countless blood work, all fine. I see him 1x and he literally finds what no one else did. He listens, he is wonderful, caring and I would recommend him to anyone. I have already gotten the rest of my family on board. Best!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Suzanne Christiano in Beacon Falls, CT – Mar 18, 2017
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provider
Internal Medicine
Reply
Until Dr. Mongelluzzo changes his business practice I would go somewhere else. Wait times are long. Business manager, Cheryl is not helpful, rude and unprofessional. Dr. doesn't call and they don't do anything until you ask. My dog gets better care from his vet.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
13 people found this helpful
Helpful
Waterbury, CT – Mar 15, 2017
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provider
Internal Medicine
Reply
Dr mongelluzzo is a professional dr that is caring and competent. Unfortunately most of the office staff is unprofessional especially when making phone inquiries for appointments and general friendliness. Also getting prescription refills is a nightmare in most cases. My wife recently changed to dr mongelluzzo but is not likely to return due to her experience with staff while attempting to make an appointment. Lastly attempts to get Dr to return calls to discuss situation seem impossible
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
11 people found this helpful
Helpful
Michael Keeman in Waterbury,Ct – Oct 29, 2016
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provider
Internal Medicine
Reply
Wait time ridiculous Doctors care endangering Staff ok will never go back
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 people found this helpful
Helpful
Apr 20, 2016
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provider
Internal Medicine
Reply
I use to go to Dr. Rosenthal on Meriden road. Before finding doctor mongelluzo Jr. I am very pleased with the doctor...he is a very smart man and his skill is superior to doctor rosenthalls. I feel better taken care of and when leaving his office I have piece of mind that I'm being well advised. I have walked into his office very concerned and somewhat depressed about current medical issues with my health. After leaving im a new man. I am proud to say I have a good doctor in Dr. Mongelluzo jr.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
M.Pomp in Waterbury, CT – Jan 31, 2016
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