Norwalk Hospital Gastroenterology Consultants
Hematology, Medical Oncology • 2 Providers
34 Maple St, Norwalk CT, 6850
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Norwalk Hospital Gastroenterology Consultants is a medical group practice located in Norwalk, CT that specializes in Hematology and Medical Oncology.
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Language services
- Malayalam
- Spanish
Medical Services
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Location
Norwalk Hospital Gastroenterology Consultants
Reviews
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Provider Reviews
Review for Dr. Richard Frank, MD
Hematology
Reply
I recently accompanied a close friend during her fight against cancer. Although she eventually lost that fight, she was given the greatest possible support by Dr. Richard Frank. At every stage, he listened, thought, and helped her effectively with a large range of treatments, extending her life for much longer than any of us could have expected or even hoped. He at all times combined his specialized professional knowledge with sensitivity, spent extra time explaining risks but at the same time a
What went well
No results
What could be improved
No results
Connecticut – Apr 07, 2016
Review for Dr. Richard Frank, MD
Hematology
Reply
Dr. Richard Frank is a wonderful Doctor, he's kind and generous with my mother. He gave us lots of valuable information that really helped me and my mother thank you so much Doctor.
What went well
No results
What could be improved
- Long wait times
Norwalk – Mar 16, 2016
Review for Dr. Richard Frank, MD
Hematology
Reply
I have been a patient of Dr. Frank for two years. i find him to be competent, caring and compassionate. He listens to your questions and answers them frankly with kindness . I feel his experience and and expertise assures me he is making the right decision for my survival.
I would highly recommend him .
Janet Davis
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
janet davvis in Westport, CT – Mar 15, 2016
Review for Dr. Richard Frank, MD
Hematology
Reply
My experience with Dr. Frank while being treated for lung cancer has only been positive. He is a compassionate doctor whose honesty and ability to provide answers to your questions results in a totally trusting doctor/patient relationship. I have never felt rushed during appointments, and always feel that he is listening. I appreciate the breadth of his knowledge and expertise and feel I have always been in the best hands.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Debbie C in Norwalk, CT – Mar 15, 2016
Review for Dr. Richard Frank, MD
Hematology
Reply
Before meeting Dr. Richard Frank in 2013 following my Follicular Lymphoma diagnosis, I read his remarkable book, Fighting Cancer With Knowledge & Hope, and was in awe of how simply he communicated his vast knowledge of everything cancer.
From our first appointment on, Dr. Frank has been consistently approachable while also being authoritative enough for me to feel safe. I adore this man and am grateful everyday to have discovered so priceless a treasure in my own back yard.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Jody Rosengarten in Easton, CT – Mar 14, 2016
Review for Dr. Richard Frank, MD
Hematology
Reply
Dr Frank has been treating my husband for esophageal cancer since July 2015. He's been quick to start treatment, sympathetic to our feelings, understanding to our needs, and we honestly feel that he cares about his patients. The staff and nurses at Whittingham Center are also very caring and considerate. We trust them and highly recommend both Dr Frank and the Whittingham Cancer Treatment Center.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Deb in Norwalk, CT – Mar 05, 2016
Review for Dr. Richard Frank, MD
Hematology
Reply
I was diagnosed with a blood cancer in 2010. Dr. Frank has been my doctor since then. What an amazing man, he saved my life. I'm so thankful for him, he made my battle easier. He,s a blessing to many..Thank you Dr. Frank for caring...
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Deirdre in Norwalk – Mar 04, 2016
Review for Dr. Richard Frank, MD
Hematology
Reply
Dr. Frank saved my life.Age 77 i fell and broke femur right leg.This led to discovery of lymphoma throughout my body.Dr.Frank Consulted with Yale Drs expert in this procedure to operate and set the fracture of femur which they did very successfully.I then went under months of carefully monitored Chemotherapy under Dr. Frank,being greatly encouraged by his optimistic demeanor and his wonderful staff.Still cancer free thanks to Dr Frank. Gary J. Starr Pound Ridge NY.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
gary starr in Pound Ridge N.Y. – Mar 04, 2016
Review for Dr. Richard Frank, MD
Hematology
Reply
Complete physician. Provides clearly understood diagnostic recommendations. Improvement of the patients wellness ( both physically and emotionally ) is his primary concern.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
T.A. Rees in Norwalk, CA – Mar 04, 2016
Review for Dr. Richard Frank, MD
Hematology
Reply
I first met Dr. Frank about ten years ago when I had follicular lymphoma. He treated me with rituxan, immuno-therapy. I have been cancer free ever since. Dr. Frank is a good and caring physician and has dedicated his life to cancer research. I would not hesitate to recommend him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
Margaret Brooks in Weston, CT – Mar 03, 2016
Review for Dr. Richard Frank, MD
Hematology
Reply
I would totally recommend Dr Frank. My father and I consulted with Dr. Frank. We were both impressed with him. He explained the procedures thoroughly. We were very confidant with the process Dr. Franks suggested we would be following. He put our minds at ease, he also had a great bedside manner. When we left his office we both felt like we new Dr Frank for a long time.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
S.C. in Norwalk, CT – Mar 02, 2016
Review for Dr. Richard Frank, MD
Hematology
Reply
There is quite possibly no kinder, gentler, or more compassionate man than Dr. Frank. I was diagnosed at age 34 with stage 4 Hodgkins disease, and Dr. Frank was my life saver. His calm bedside manner helped to ease my stress, and he was always patient to answer and address my and my husband's many questions and concerns about my disease. I am now in good health, thanks to Dr. Frank's care, and I would highly recommend him to anyone. He is truly a gift in the medical field.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
C Baer in Wilton, CT – Mar 02, 2016
Review for Dr. Richard Frank, MD
Hematology
Reply
Dr. Frank was my mother's Dr. when she was admitted through the ER. He was the most compassionate and caring doctor I have ever known. He took the time to answer all my family's question and also ensure that the appropriate treatment was given since he believed the former doctor had diagnosed her incorrectly. In addition to treating my mother, I referred my best friend to him, and he too was extremently happy with Dr. Frank's attention and expertise. I would highly recommend him!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Redding, CT – Mar 01, 2016
Review for Dr. Richard Frank, MD
Hematology
Reply
I chose Dr. Frank, rather than going to Yale or Sloan Kettering. Throughout chemo Dr. Frank was calm, caring, attentive, and took time to explain symptoms, treatments, side effects, etc. He kept my ?second opinion? oncologist up to date, and later coordinated closely with my radiologist. In 14 annual post treatment checkups since that rather unpleasant time, Dr. Frank always takes extra time to ask about my health and life. I am fortunate to have found Dr. Frank when I needed him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Richard J in Westport, CT – Mar 01, 2016
Review for Dr. Richard Frank, MD
Hematology
Reply
I am a difficult patient. I know my stuff and often grill doctors like a prosecutor going after an accused murderer. When a routine blood count revealed abnormalities, I was sent to Dr. Frank. I have never had a better, smarter, more honest, or more caring doctor. If anything, he takes his job too seriously, and gets too personally involved with his patients. I am stunned at the negative reviews--all by the same person I expect--and would, and did, trust Dr. Frank with my life. Lucky me.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Lawrence Goldstone in Sagaponack, NY – Mar 01, 2016
Review for Dr. Richard Frank, MD
Hematology
Reply
I was diagnosed with Stage 4 Colon Cancer back in 2007. Under the guidance of Dr. Frank, and almost a year of operation after operation and several rounds of Chemo I made a full recovery. It's been close to 9 years since my diagnosis and I can only thank Dr. Frank for the wonderful job he did. I would recommend him to anyone in need of an excellent oncologist who's compassionate, honest and sympathetic.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Kathy G. in Norwalk, CT – Mar 01, 2016
Review for Dr. Richard Frank, MD
Hematology
Reply
The relationship between patient and physician is based on trust and gives rise to physicians’ ethical obligations to place patients’ welfare above their own self-interest and to advocate for their patients’ welfare.Unfortunately there was no trust with DrFrank there are multiple times werent any return calls and show no care for patients' welfare as he was so arrogant and spoke more about himself and how great he was instead of advocating for his patient and spending time discussing her needs
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Jan 21, 2016
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