Third Avenue Eye Care

I had my annual visit with Dr. Keller today. I have been seeing Dr Keller for over 20 years...he performed my Lasik eye surgery in 1998. I lived in New Mexico for 15 years... during that time I've made the 12 hour round trip drive for an appointment...even flew up from Albuquerque New Mexico after being told I had cataracts to get his opinion.

My sister had a great experience with Dr. Keller. However, the staff of the front desk at the S. Boulder Road facility were rude. First, they accused my sister of being 1.5 hours late to her appointment and refused to accept that she was on time. They even said that the doctor had left because she was late. And one of the women raised her arm and ordered us to leave the office and wait in the hall (due to COVID). No please wait in the hall, just a straight, demanding order. A minute later another staff member talked with us and lo and behold, my sister was correct and the doctor hadn't left. Yet, no apology. I let them know that they were rude. I highly recommend Dr. Keller but not his staff.

Had the worst experience ever here. Schedulers, both Megan & Sharon, were absolutely awful to deal with & Doc tried upsell to premium services even when asked not to.

I love Dr. Keller. He answers all of my questions and I am very satisfied with the care I am receiving.