Kaiser Permanente Woodland Hills Medical Center

Internal Medicine, Obstetrics & Gynecology • 33 Providers

5601 De Soto Ave, Woodland Hills CA, 91367

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Kaiser Permanente Woodland Hills Medical Center is a medical group practice located in Woodland Hills, CA that specializes in Internal Medicine and Obstetrics & Gynecology.

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  • Mandarin
  • Russian

Medical Services

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Compare with other General Surgery Specialists

Make an appointment at Los Robles Regional Medical Center today at (951) 335-3445.

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These providers are on the medical staff of Los Robles Regional Medical Center.

Location

Kaiser Permanente Woodland Hills Medical Center

5601 De Soto Ave, Woodland Hills CA 91367

CallDirections

(818) 719-2000

Reviews

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Kaiser Permanente Woodland Hills Medical Center
Provider Reviews
provider
Family Medicine
Reply
She made me wait for almost three and a half hours with no regards. Not even an apology.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
Feb 24, 2022
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provider
Dermatology
Reply
I was really displeased with this visit and she was a little bit rude. Didn’t really seem to be interested in finding out what the problem was. I advised I’d already tried some of her suggestions and they didn’t seem to be working. She appeared offended and advised me to “keep trying other things” to see what would eventually work for me. That was an acceptable response however, then she prescribed the exact same thing my primary had already given me after I’d just explained that it wasn’t working which was the reason for the referral to a dermatologist . Really frustrating. She then told me my hair was chronically dry and falling out because of dye. I explained that I’d just bleached my bangs for the first time in my life, but this was an issue I’d been dealing with for years. She told me to, “use a hair mask, because to me your hair looks dry”….? Also, “if prescription retina is too strong go on Amazon and get the olay version,” After explaining that retina burns my skin.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Wasteofacopay – Nov 20, 2021
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provider
Podiatry
Reply
Dr. Buttars really knows how to teach you to laugh in the face of pain! He is hilarious with a kind hand!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Kimberly Neal – Jul 30, 2021
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provider
Obstetrics & Gynecology
Reply
I have been a patient of Dr. Hess for 5 years. He always explains the procedures , he's kind and puts me at ease with his humor. One of the best doctors I've ever had.
What went well
No results
What could be improved
No results
Helpful
Bethany Phillips – Jun 18, 2021
Bethany, thank you for your kind review; we are...Read More
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provider
Obstetrics & Gynecology
Reply
I was hesitant when I got assigned Dr. Hess because of the terrible reviews, but I am glad I did not switch because he was my primary doctor through the pregnancy and also he was there at the delivery, and he was absolutely caring, nice, respectful, and supportive. He does have a bit of dry sense of humor I can see some people may get rubbed the wrong way, but he is professional and a great doc.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Appointment was rushed
Helpful
Woodland hills mom – Apr 29, 2021
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provider
Podiatry
Reply
Dr Buttars gave me PRP for Hagglands deformity. Worked perfectly. I cant Even get my HMO approval for the other foot.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Chris Neeley – Jan 22, 2021
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provider
Internal Medicine
Reply
This doctor does not care about elderly patients. She overturned another doctor’s decision about my 92 year old father going to SNF for physical therapy for ONE week which he desperately needed. I’m VERY disappointed in KAISER and this doctor.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Maria – Apr 30, 2020
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provider
Obstetrics & Gynecology
Reply
Terrible. Having a possible miscarriage and I went in for an ultrasound. I was given bloodwork and because my level was low He wouldn’t even see me just suggested I go home bleeding and just “let it happen”
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Mar 24, 2020
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provider
Obstetrics & Gynecology
Reply
Great doctor.
What went well
No results
What could be improved
No results
Helpful
Jan 14, 2020
Hi there, thank you so much for your positive...Read More
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provider
Physical Medicine & Rehabilitation
Reply
I loved having Dr. Hung as my pain specialist. She listened, and when she told me surgery would probably not help my condition, I knew I could trust her. I am so sorry she is no longer with Kaiser.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Sep 10, 2019
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provider
Physical Medicine & Rehabilitation
Reply
Finally, a caring and Professional Physician! She tentatively listened to me before formulating an opinion of what my needs are. So many times Doctors don't listen to their patients, and who knows your body better than you do? All people don't have the same reactions to medication or treatments, so it's nice when your Doctor actually listens to what "YOU" have to say. All I can say is thanks and Bravo!
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Apr 26, 2019
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provider
Obstetrics & Gynecology
Reply
THE DUMBEST DOCTOR EVER! He was so rude and dismissive. His logic is that follicles (eggs) are cysts and they rupture every ovulation. The two are ridiculously opposite. He also claimed that all birth control is the same when dosage has a prevalent effect, I can attest to that. HE DID NOT WEAR GLOVES WHEN GIVING VAGINAL SONOGRAM. How disgusting. And for pain that has been going on for days so much so that I had to miss work, he suggested advil and said everything was normal. Typical man.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Mar 20, 2019
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provider
Obstetrics & Gynecology
Reply
Terrible. Doesn’t answer questions. He will just interrupt you in the middle of a sentence. Creepy! He kept putting his hand on my knee. Doesn’t pay attention to patient needs or concerns and tried to diagnose me before even doing any type of exam or testing. I was referred to him by another doctor who thought I might have endometriosis. All he wanted to do was replace my iud even though I voiced numerous concerns and came in for a completely unrelated issue. Was rough with insertion.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Nov 22, 2018
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provider
Obstetrics & Gynecology
Reply
I concur with the patients that had a bad experience with this doctor. He had me waiting in the room for over an hour, when he did come in he was dismissive and uncaring, and undermining my previous Dr. he insinuated that I was exaggerating my symptoms even tho my medical record has all my info. needless to say I will NOT be seeing him again, first and last time! be wary when scheduling with him.!!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
May 09, 2018
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provider
Family Medicine
Reply
First time with her, believe is gonna be perfect!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tzvetan in Reseda – Apr 18, 2018
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provider
Urology
Reply
Terrible, terrible doctor. Horrible at talking to patients and couldn't make recommendations or stand by what he said in previous visits. Even his staff apologized for he bad behavior. Also making a surgery appointment was impossible and took months and the the horrible horrible lady named Patrice should be fired based on her lack of respect for patients.
What went well
  • Wait times
What could be improved
No results
Helpful
Apr 18, 2018
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provider
Urology
Reply
Dr. Singer is an amazing doctor! He has made my health drastically improve over the years. Not only is he an outstanding doctor he is a very kind hearted person.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Stacy V. in Chatsworth – Mar 22, 2018
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provider
Dermatology
Reply
Dr Cao is absolutely amazing. She's thorough, never rushes during your appointment, friendly and incredibly competent. She's the only dermatologist I will be seeing from now on.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Malibu – Feb 06, 2018
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provider
Podiatry
Reply
Dr Buttars helped my teenage son with his foot problem. His humor helped my son to relax. He was professional yet fun to chat with. He took his time to address our concerns. We highly recommend Dr Buttars!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Simi Valley , CA – Jan 13, 2018
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provider
Obstetrics & Gynecology
Reply
Dr Hess is the Donald Trump of obgyns.. I started to heavily bleed late in my pregnancy. My husband and I were worried and went to the hospital where unfortunately Hess was on call. Nurses checked me out and reassured me all was ok. After about 40 min Hess walked in. He starts off by saying ‘I would have come in earlier but you were too hysterical to deal with this early in the morning’. It went downhill from there.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 people found this helpful
Helpful
Kaiser Mom never seeing Hess again in Woodland Hills, CA – Oct 27, 2017
Thank you for taking the time to share your...Read More
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