Internal Medicine Associates

Endocrinology, Diabetes & Metabolism, Internal Medicine • 6 Providers

15211 Vanowen St Ste 100, Van Nuys CA, 91405

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Internal Medicine Associates is a medical group practice located in Van Nuys, CA that specializes in Endocrinology, Diabetes & Metabolism and Internal Medicine.

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  • Spanish

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Reviews

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Internal Medicine Associates
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Provider Reviews
provider
Endocrinology, Diabetes & Metabolism
Reply
Bad experience I ever had
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
1 person found this helpful
Helpful
Kevin – Jun 24, 2021
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provider
Endocrinology, Diabetes & Metabolism
Reply
I have thiroid cancer an I had an appointment, but his parking were full and I were looking for parking then I got 10 minutes late, but he didn't see me, he didn't care at all because he want to go for lunch. Also they charged me for that, I can't believe what kind of people call themselves doctor
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Jun 24, 2021
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provider
Internal Medicine
Reply
Dr. Rouff has been my Dr. since 1990. 6 Stars.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pat – May 25, 2021
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provider
Endocrinology, Diabetes & Metabolism
Reply
I have been a patient of Dr. Sevilla for many years. She takes her time to go over everything with me and she never rushes. She is very caring and always interested in my overall general health unrelated to my reasons for seeing her. I would recommend Dr. Sevilla wholeheartedly.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Stella Marchant – May 25, 2021
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provider
Endocrinology, Diabetes & Metabolism
Reply
He's been such a help to me in managing my T1D. The work falls on the patient at all times but I really needed his experience and guidance to stay healthy. He has my back as well as navigating work related hassles surrounding my diabetes. You need a physician who knows how all of the diabetes meds work in order to make the right decisions. Not all of them do.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
The_momur – May 20, 2021
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provider
Endocrinology, Diabetes & Metabolism
Reply
I always enjoy my visits with Dr Rokaw. His friendly manner makes me feel he really cares. He listens and always tries to find answers to my questions. I highly recommend him. He is extremely knowledgeable about all medical problems.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shirley – Apr 29, 2021
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provider
Endocrinology, Diabetes & Metabolism
Reply
Dr Sevilla is a wonderful dr! She is patient, kind, and very knowledgeable. I sincerely appreciate her and would highly recommend her. Susan Hirsch
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan Hirsch – Mar 11, 2021
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provider
Endocrinology, Diabetes & Metabolism
Reply
He is the first internal medicine doctor who cares so much! In addition, he was the only one that has been to diagnose and treat a serious condition that has been a problem for years!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 05, 2021
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provider
Internal Medicine
Reply
Excellent doctor. Cares about his patients. Refers to specialists when needed. Hope he never retires. He is the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 20, 2021
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provider
Endocrinology, Diabetes & Metabolism
Reply
Best doctor I have ever had. Throughly cares about his patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Katina Childs-Müller – Jan 14, 2021
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provider
Endocrinology, Diabetes & Metabolism
Reply
I saw Dr. Rokaw for anxiety and abdominal pain. He is very friendly and made me feel comfortable. He suggested good treatment options. His staff is friendly and I was seen in a timely manner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 20, 2020
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provider
Endocrinology, Diabetes & Metabolism
Reply
I have been seeing Dr. Sevilla for several years she is very professional and knowledgeable about all the newest medications and diabetic equipment available for her patients I would recommend her to anyone and her staff is amazing to
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
lee Anderson – Mar 13, 2020
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provider
Endocrinology, Diabetes & Metabolism
Reply
The office staff are unreliable and not trustworthy.
What went well
No results
What could be improved
No results
5 people found this helpful
Helpful
Feb 07, 2020
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provider
Endocrinology, Diabetes & Metabolism
Reply
For 10 years my experience with Dr Polisky has been excellent ,He is a caring and excellent doctor, when I require any medical assistance he is on top of it instantly whether it is an appointment or medications. Simply he cares about his patients
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
LAWRENCE KEMP – Feb 04, 2020
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provider
Internal Medicine
Reply
I trust Dr. Siberstein. And his opinion. My visit was great. His worker are very professional and show a lot of caring and concerns
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mrs .B. Marble – Dec 20, 2019
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provider
Endocrinology, Diabetes & Metabolism
Reply
Always attentive proper diagnosis and easy to talk to
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Mar 19, 2019
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provider
Endocrinology, Diabetes & Metabolism
Reply
Extremely knowledgeable doctor. I took a family member there for help with diabetes and his management was spot on! I am a doctor myself, (chiropractor) and I refer patients to him all the time. I always hear grateful reviews from my patients regarding his care. He is really great!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Margaret Perez in Tarzana, CA – Feb 28, 2019
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provider
Endocrinology, Diabetes & Metabolism
Reply
Doctor Polisky has been a trusted advisor in my daughter's medical condition. He took the time to answer all our questions without making us feel rushed, and he adds just the right amount of humor to give things a light touch. His follow up was greatly appreciated.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Kelli A. in West Hills, CA – Dec 17, 2018
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provider
Endocrinology, Diabetes & Metabolism
Reply
Dr. Rokaw has been treating me for the past year for thyroid symptoms. Through my course of treatment, I have always understood my treatment process, course of treatment, and medication regiment. He has always listened to my concerns, and has provided responses to all of my questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
-Olivas in San Fernando, CA – Sep 25, 2018
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provider
Endocrinology, Diabetes & Metabolism
Reply
Dr. Rokaw is an absolute breath of fresh air. They don't make doctors like him anymore. Reminds me of my first doctor of 30 years, who also delivered me in his office. After trying 5+/- health insurance companies & doctors (for 3 years), got my freedom to choose back, and will drive the near HUNDRED miles to keep him my primary. Till death do us part, I kid you not. Why? I was not treated like a number. He is sensitive, smart and oh so humble, a win-win. Thank you Dr. Rokaw. You're the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Carmen – Jul 12, 2018
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