OC Medical Tustin, Tustin, CA

Emergency Medicine • 1 Provider

14642 Newport Ave Ste 270, Tustin CA, 92780

Today: 9:00am - 4:00pm

OPEN NOW

  • Mon9:00am - 4:00pm
  • Tue9:00am - 4:00pm
  • Wed11:00am - 6:00pm
  • Thu9:00am - 4:00pm
  • Fri9:00am - 4:00pm

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OC Medical Tustin, Tustin, CA is a medical group practice located in Tustin, CA that specializes in Emergency Medicine, and is open 5 days per week.

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Language services

  • Spanish

Medical Services

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Compare with other Emergency Medicine Specialists

Location

OC Medical Tustin

14642 Newport Ave Ste 270, Tustin CA 92780

CallDirections

(714) 442-6642

Reviews

Provider Reviews
provider
Emergency Medicine
Reply
Dr Portales is very understanding and caring. He actually listens and doesn't judge from what you say.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Treay – Aug 09, 2022
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provider
Emergency Medicine
Reply
I have now seen Dr. Portales several times for his help on some anti-aging therapies. As a career veteran in medical devices I have worked with many clinicians so I can say with confidence that Dr. Portales knows his stuff but he does a terrific job of relating with patients and adjusting his plain spoken communications to be very patient friendly and easily understood. It is clear than he sincerely care for the welfare of his patients based upon his interactions and personal follow up post procedure. You can also tell much about a person by the way they engage with their team - Dr. Portales treats his staff with the utmost respect and it is obvious that he has created a comfortable environment based upon teamwork. I can recommend Dr. Portales with confidence.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
T.A. – Jul 05, 2022
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provider
Emergency Medicine
Reply
I am so fortunate that 10 years ago, I found Dr. Portales. He offers the small town, old school personal care that I need to live a healthy life. He actually cares what concerns I have and provides options in my health care. Even though I have group insurance and see a primary doctor. The insurance doctors only offer a lot of delays in just getting proper information , care and healthy results that I seek. I always feel I am pushed off to another visit . So if you want to see a real doctor that cares about you and not an insurance company . GO SEE DR PORTALES
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jeannie Harmony Durbin – Mar 03, 2022
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provider
Emergency Medicine
Reply
I have been seeing Dr. Portales for 18 months. I am 55 and I feel 20 years younger!!! I have been going through Testosterone treatments and I have a ton of energy, working out again with no pain! I feel like a new man!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mr. Martinez – Mar 02, 2022
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provider
Emergency Medicine
Reply
Dr. Portales and his staff are the best. They listen and address concerns in a thoughtful and constructive manner. The patient comes first here and I like that.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 23, 2021
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provider
Emergency Medicine
Reply
Professional, straightforward, good bedside manner
What went well
No results
What could be improved
No results
Helpful
Greg – Dec 23, 2020
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provider
Emergency Medicine
Reply
Dr Portales is very friendly, as well as his staff. He is very attentive and a great listener. I would highly recommend him.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
T. Campbell – Jul 26, 2020
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provider
Emergency Medicine
Reply
De. Portales is very easy to talk to, He listen and in my case so grateful to had found him, office is beautiful and always feel welcome, he is very professional and kind. Went everywhere to find diagnosis and relief he got it right away.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lilian Ortíz – Jun 27, 2020
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provider
Emergency Medicine
Reply
I've been a patient of Dr. Portales for quite a few years now and he's always able to help with any healthcare concern I might have. He always listens and provides a solution to assist with my health. I trust the information he provides and I highly recommend him to anyone looking for a doctor who really cares about the health and wellbeing of his patents.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
KM – Jun 05, 2020
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provider
Emergency Medicine
Reply
I have been a patient of Dr. Portales for many years. He has a wonderful bedside manner, he is extremely knowledgeable and very thourough. He takes time to listen to your concerns and he is very efficient and has a great personality. I never feel rushed while I am there and I always feel that I have his undivided attention. Rosa his nurse who has been with Dr. Portales even before I became a patient is one of the most caring people I have had the pleasure of knowing. Dr. Portales is the best and has been my doctor for years and that will never change, I will always turn to him for all of my my medical needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Laura B. – Jun 05, 2020
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provider
Emergency Medicine
Reply
Dr. Portales is the most caring and compassionate medical Doctor I have ever had. I am lucky to have found him and recommend him to others whenever I have the opportunity
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Darren – Mar 23, 2020
Response on behalf of :
Thank you Darren for the kind words!
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provider
Emergency Medicine
Reply
I was treated with the utmost professionalism during my procedure. While I was only there for a specific reason, I feel that Dr. Portales will be my "go to" recommendation for maintaining a healthy lifestyle and aesthetics.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 person found this helpful
Helpful
Mar 03, 2020
Response on behalf of :
Thank you for the kind words.
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provider
Emergency Medicine
Reply
I never feel rushed, and he always has the time to answer questions...something you rarely experience at the doctors office these days.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Richard K – Feb 19, 2020
Thank you for the kind words. I always try to...Read More
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provider
Emergency Medicine
Reply
Dr Portales was extremely professional and does not rush the visit, he took time to listen to me and he really did listen! Staff is professional and friendly. Highly recommend
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
MJames – Feb 17, 2020
Thank you for the kind words. I always try to...Read More
×Post a ResponseAre you this provider?
provider
Emergency Medicine
Reply
With a polite team and a quick and efficient process, I would recommend this office for any testing needed
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Oct 09, 2019
Response on behalf of :
Thank you for the kind words.
×Post a ResponseAre you this provider?
provider
Emergency Medicine
Reply
Great Service. Amazing Dr. Listens and helps. Dr Portales really cares for his patients. Trust me come here and Dr Portales will spend time with you, listen, and get you the help you need. Ignore any low star ratings because they are left by competitors
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Din Pat – Jul 11, 2019
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provider
Emergency Medicine
Reply
Been with him ever since Santa ana hes personal.and isnt just all.abojt the cash . Some doc are just med pushers I'd have to say hes one.of.the few good docs in OC..I've reccomended my family and closes.friends.due to.the fact he cares and is a genuinely good man
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
May 05, 2019
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provider
Emergency Medicine
Reply
they keep changing how much money they charge. And now I'm getting a weird bill from Michigan wanting more money for "lab tests." I did not authorize this. This guy is shady as heck. Most patients probably pay his surprise $100 extra fees because they are desperate for their medication, but not me. I will take my business elsewhere.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Long wait times
1 person found this helpful
Helpful
Nina in Orange, CA – Jan 30, 2019
We changed our pricing on Jan 1, 2019. It was an...Read More
×Post a ResponseAre you this provider?
provider
Emergency Medicine
Reply
Dr. Portales is amazing! He is the best doctor that I have found out there. He is very personable and understanding. You can tell he really cares about his patients. The office and medical staff follows suit with excellent customer service. Would definitely recommend and have recommended Dr. Portales to all my family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Jason N in Irvine, CA – Aug 31, 2017
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provider
Emergency Medicine
Reply
He takes the time to ensure I understand my labs, offers solid and sound recommendations for solutions such as pharma grade supplements and nutrition.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Santa Ana, CA – Jul 12, 2016
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