Dignity Health Medical Group - Bakersfield

Family Medicine, Nursing (Nurse Practitioner) • 4 Providers

Telehealth services available


Dignity Health Medical Group - Bakersfield is a medical group practice located in Tehachapi, CA that specializes in Family Medicine and Nursing (Nurse Practitioner).

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Dignity Health Medical Group - Bakersfield
Provider Reviews
provider
Family Medicine
Reply
I would strongly recommend going somewhere else. We have had two appointments with Michelle and both were bad experiences. She was condescending and rude. Michelle started lecturing my Daughter about attracting boys and some other weird comments that were unsolicited. Definitely not someone a young person would go to for help or advice. Especially strange since we were only there for a sports physical. My other Daughter had an equally strange appointment. My Husband needed an urgent care appointment for today and the receptionist was so rude he decided to go somewhere else. She actually yelled in to the phone, "can't you hear?" She also made a comment under her breath and then would not repeat what she said. This all occurred after a very long hold time. This office could be such a great resource in a small town but it is not worth the way you are treated.
What went well
No results
What could be improved
No results
Helpful
Jun 23, 2020
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provider
Family Medicine
Reply
Dr. Kothary is a compassionate, caring and thorough physician. I have full confidence in his ability to find and diagnose issues. I highly recommend Dr. Kothary to anyone who is looking for a primary physician. I travel from Tennessee to California to keep him as my doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Jeri Leavelle in Paris, TN – Jan 09, 2020
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provider
Family Medicine
Reply
SHE IS THE MEANEST,HEARTLESS, CRUELEST, NP THAT SHOULD NOT BE PRACTICING,SHE IS SO DUMB,SHE DOES NOT KNOW WHAT SHE IS DOING,THANK GOD I DO NOT HAVE TO DEAL OR SEE HER ANYMORE!WHAT A RELIEF!ONE OF THE BIGGEST MISTAKES OF 2019!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jan 08, 2020
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provider
Family Medicine
Reply
I thought Michelle was very helpful very knowledgeable and what she does and very caring. I thought the staff was great always in a nice mood and smiling and caring also I give her a A+ plus plus plus. If you need a good doctor and a caring one with knowledge this is the doctor to see Dignity health doctor Michelle and staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Jacqueline Howell – Nov 16, 2019
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provider
Family Medicine
Reply
I found Michelle to be very good at what she does! Condescending? She is just blunt and to the point in regards to your healthcare and what you should/should not do. She reads your chart BEFORE she comes into the room to see you. She has excellent bedside manners and really cares about your well being. She looks you in the eyes to talk to you, not from behind a computer screen or laptop. If you don't want the truth (or you want it sugar-coated), a fast fix, or prescription meds, Michelle might not be a good fit for you. Michelle likes to examine all avenues of healthcare BEFORE prescribing medication. I'm thankful she makes the drive from Bakersfield to care for her patients here in Tehachapi and still maintains a professional, positive, and caring demeanor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Lisa Cardenas – Sep 02, 2019
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provider
Family Medicine
Reply
We have been very happy with Michelle Hartshorn and are very grateful to have her! My husband and I are both very happy to have her for our doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Monica in Tehachapi, CA – Jun 25, 2019
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provider
Family Medicine
Reply
I love this doctor. She sits down and talks to you like a human being. She is very compassionate and thorough. I would definitely recommend her to anyone.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Apr 17, 2019
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provider
Family Medicine
Reply
Horrible service and no information given when checked in. To start with, my appointment was postponed twice. I was denied for the third time but i insisted, they fixed my appointment with a nurse practitioner (Bhupinder Kaur) as the doctor himself was super busy. I informed that it was my annual check up and it will be covered fully by my insurance but the clerk did not enter the codes correctly and i was charged $393 for the visit, later i was called again and was charged $ 229 to just hand ov
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 people found this helpful
Helpful
Annand c in Bakersfield, CA – Apr 02, 2019
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provider
Family Medicine
Reply
Had my first appointment with Michelle today. She was nice and very helpful. I am glad Tehachapi has someone of her experience.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Mar 27, 2019
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provider
Family Medicine
Reply
She was condescending & I just didn’t get the feeling she’s very good at what she does. Do yourself a favor and just find a better health group.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Mar 26, 2019
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provider
Family Medicine
Reply
Very thorough, makes sure you understand exactly what's going on and she's very helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Tehachapi, CA – Mar 05, 2019
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provider
Family Medicine
Reply
I went to visit him after around 10 years of not going to the doctor. I have spent a decade gaining weight and not taking great care of myself so I expected to have some problems. He identified my greatest concern and also let me know about some I was unaware of. He didn't make me feel bad about myself and I felt comfortable with his plan for my treatment. He was direct without being rude, short, and seemed like he actually cares about his patients. Better than the last few doctors I have seen!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 people found this helpful
Helpful
DC in Bakersfield, CA – Oct 17, 2018
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provider
Family Medicine
Reply
Dr. kothary is a very professional! I wish I could say the same for his staff. Seems that they cannot reschedule appropriately- not to mention- if you do not have refills already on your prescription, you could be waiting 3-4 days. According to his staff, he is out of the office more than he is in and he constantly changing his schedule, In which, they seem NOT to be able to accommodate to your rescheduling needs! Sad- that he is such an amazing doctor with a uncaring staff!
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Christi Toms in Bakersfield, CA – May 12, 2018
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provider
Family Medicine
Reply
He is just a very caring Dr. who really tries and get to the bottom of why your feeling the way you do. When my mom had cancer, he never met her and he treated her like it was his mom. He just has a way with people. He treats everyone with respect, like it was one of his family members.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
12 people found this helpful
Helpful
Laura in Bakersfield, CA – Aug 02, 2016
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provider
Family Medicine
Reply
Friendly and courteous and very professional. Very attentive and unhurried. Explains conditions and procedures very well.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
7 people found this helpful
Helpful
Evelyn Merriman in Bakersfield, CA – Jul 07, 2016
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provider
Family Medicine
Reply
Recently moved to Bakersfield and my chiropractor recommended Dr Kothary. I couldn't be happier. I have some serious health issues and he's great at listening to and answering my questions in a way I can understand. He's also helping me to find the best specialists in the area for my various medical concerns. The Doctor I had for 20 years was always prescribing another medication for whatever problem arose. extremely compassionate and kind.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Diane Moore in Bakersfield, CA – Apr 01, 2016
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provider
Family Medicine
Reply
I have challenges with front desk staff and cannot figure out why, but Dr. Kothary is easily the most knowledgeable and patient physician I have ever visited. My entire family loves him.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
5 people found this helpful
Helpful
Bakersfield, CA – Mar 22, 2016
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provider
Family Medicine
Reply
Dr. Kothary is the most attentive and friendly doctor our family has ever been to.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
4 people found this helpful
Helpful
Robert in Bakersfield, CA – Feb 09, 2016
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provider
Family Medicine
Reply
Great experience with both Dr. Kothary and the office staff. The front desk gals are courteous and helpful. I recommend Dr. Kothary to all my friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bakersfield, CA – Jan 27, 2016
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Frequently Asked Questions

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Contact Us

707 W Valley Blvd

Tehachapi, CA 93561

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