Pain Medicine Consultants - a division of BASS Medical Group

Pain Medicine, Physician Assistant (PA) • 6 Providers

2250 Morello Ave, Pleasant Hill CA, 94523

Today: Closed

CLOSED NOW

  • Mon8:00am - 4:30pm
  • Tue8:00am - 4:30pm
  • Wed8:00am - 4:30pm
  • Thu8:00am - 4:30pm
  • Fri8:00am - 4:30pm
  • SatClosed
  • SunClosed

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Telehealth services availalble


Pain Medicine Consultants - a division of BASS Medical Group is a medical group practice located in Pleasant Hill, CA that specializes in Pain Medicine and Physician Assistant (PA), and is open 5 days per week.

Providers

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Language services

  • Bulgarian
  • Spanish

Medical Services

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Location

Pain Medicine Consultants - a division of BASS Medical Group

2250 Morello Ave, Pleasant Hill, CA 94523

Reviews

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Pain Medicine Consultants - a division of BASS Medical Group
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Provider Reviews
provider
Pain Medicine
Dr. Kalra is a great doctor. However his staff is uncaring, unorganized, uncommunicative and in disarray.
Helpful
Apr 15, 2021
provider
Pain Medicine
Very caring doctor, day after first visit he injected my back to give me relief the next day! I was able to walk correctly without pain after injection. I was referred to him by Dr. Michael Moskowitz, world renowned in same field retiring this year which I have been with for 20yrs, so he I knew Dr. Kalra had to be great, I was not disappointed!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dana Walker – Apr 06, 2021
provider
Pain Medicine
Dr Kalra performed Rfa on my lumbar spine. I used to be able to power walk 4 miles a day including hills I just had trouble bending forward n coming up without pain. after his Rfa 3 yrs ago I can barly walk 1/4 mile on a good day. He never explained what could have gone wrong. He just pushed me off to his Pa that knew nothing about side effects or what could have happened! Dr. kalra how do you live with yourself! I am bedridden most days due to your procedure that went so wrong.
What went well
No results
What could be improved
  • Didn't explain conditions well
1 person found this helpful
Helpful
Mary – Dec 18, 2020
provider
Pain Medicine
The five-star rating is for Dr. Longton and Brooke. The care this practice has provided me over the past 8 years is second to none. I require two to three lumbar injections per year and anyone with severe back pain knows just how important it is to have a provider who you can trust and who is qualified. I honestly can't imagine anyone better than Dr. Longton. Unfortunately the office gets a one-star rating. A recent job change resulted in a change in insurance on my part. Despite three or four phone calls with both my new insurance company and PMC who assured me they were in-network with my new plan, I was informed only after receiving service that they had made a "mistake." I painstakingly researched all my medical providers and this one was absolutely the most important to me (to keep.) Very, very disappointed at the lack of research and professionalism on the part of the office staff. A STARK contrast from the actual medical care.
What went well
  • Trusted the provider's decisions
What could be improved
  • Office environment
1 person found this helpful
Helpful
Oct 21, 2020
provider
Pain Medicine
Dr. Shinaman is great! He has really helped me manage pain I've dealt with for several years after damage from cancer treatments. He listens and offers real options...not drugs just to mask issues. I would not hesitate to seek his help for pain management and reduction. And Lauren, on his staff, is a gem!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
vwsr – Oct 03, 2020
provider
Pain Medicine
I learned from another doctor that Kalra gossiped with him about MY undergarments. I AM AN INJURED PERSON WHO NEEDED TREATMENT & YOU TREATED ME LIKE A JOKE. Shameful. Disgusting. Scummy.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Jade JD – May 22, 2020
provider
Pain Medicine
Staff, especially assistant Elizabeth. are very unprofessional. Dr, Kalra performed two completely unnecessary procedures. and over-prescribed pain meds that were the root of the problems that he did the procedures were for. totally out of touch and hurries you into treatment that you don't need. #1 goal is to sell you on treatment, whether you need it or not. STAY AWAY FROM THIS QUACK!!!
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Nov 18, 2019
provider
Pain Medicine
Always excellent with Dr. Longton. Not always the best with his front office staff and the calling system.
4 people found this helpful
Helpful
Mar 21, 2019
provider
Pain Medicine
He is a wonderful doctor and the staff is very helpful
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Oct 15, 2018
provider
Pain Medicine
Excellent doctor. Warm, caring, smart, approachable and funny. Not sure about some of the reviews here as he was nothing but warm and attentive- a far cry from my previous pain management doctors. He gave me specific exercises to do which have helped my low back & recommended a meditation program which has helped my anxiety. Great, personable doctor
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
10 people found this helpful
Helpful
Sarah J in CA – Aug 20, 2018
provider
Pain Medicine
I tried to get an appointment with Dr. Kalra for over three weeks and was jerked around by the staff multiple times. I had a referral from a neurologist and an okay from the insurance provider, but was not allowed to so much as speak to the "great" doctor but was told he refused to see me. So much for his great caring and compassion for pain patients. Never had a doctor not even meet the patient before deciding not to help. He gets a "zero" in my book.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't listen or answer questions
4 people found this helpful
Helpful
Sara in San Rafael – Mar 02, 2018
provider
Pain Medicine
The worst doctor experience I have ever had. I wish I could provide more detail, but I'm afraid of retaliation, as that's how low I think he is. Beware.
3 people found this helpful
Helpful
Feb 28, 2018
provider
Pain Medicine
Horrible experience today w/ Dr. Kalra. I was there... No compassion...my daughter is trying to get to the bottom of her chronic pain & the headaches that are associated w/ the pain as she desperately wants to get off the pain meds. He made her feel shameful for the amount of pain meds that she takes and went on all possible treatments that were not even related to her symptoms.At one point he was trying to list the positives in her life and pointed out that at least she wasn't dead!!
3 people found this helpful
Helpful
Mill Valley, CA – Sep 07, 2017
provider
Pain Medicine
Horrible experience. Tremendously arrogant. He claims to know a lot more than he actually does. And he is not at all interested in really managing your pain or even understanding what or where your pain actually is. All he wants to do is push invasive, risky procedures --because that's what brings in the most money.
What went well
No results
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Jun 16, 2017
provider
Pain Medicine
Dr. Shinaman has given me my life back! In 2014 I was struck with debilitating pelvic pain which for the most part, made me house bound as I wasn't able to do much more than lie on my back all day. After 2 years of seeing so many doctors, including specialist and UCSF and Stanford, with no help at all, I finally found Dr. Shinaman. He was the ONLY doctor that has been able to come up with a plan to keep my pain controlled so I can live my life and take care of my family. I am so grateful.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
S. Lennon Brown in Danville, CA – May 21, 2017
provider
Pain Medicine
Terrible bedside manner, most cocky arrogant, md I've ever come across Would never recommend home as I am an RN Karla you are not with visit
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Chris in Walnut Creek ca – Apr 24, 2017
provider
Naturopathy
I have been seeing Dr. Coughlan since 2012. I was diagnosed with Lyme disease and was struggling to get everything under control for a couple of years. I went through lots of horrible doctors and after working with Dr. Coughlan, my health has improved dramatically. Her honesty and treatment plan had me up, active and feeling energetic. Also, her supplement recommendation wasn't excessive like previous doctors and easily fit into my lifestyle.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
LMaguire in Walnut Creek, CA – Apr 13, 2017
provider
Naturopathy
I needed help for stomach pain that I had been struggling with since I was 16 (28 now) every Dr. that I saw was quick to excuse my CONSTANT pain on IBS. Not even bothering to suggest diet changes or possible environmental or lifestyle culprits. Dr. Coughlan was able to pinpoint the cause of my irritation (food intolerance). I am now on a diet that agrees with me and a bonus is my skin has cleared up after years of acne. Only downfall is I get the VM when I call but her staff is good to call back
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
J.Willton in Hayward, CA – Apr 13, 2017
provider
Naturopathy
No, she is a major reason that I am no longer continuing with treatment for Lyme Disease. She broke my trust in her and in doctors. I am house bound, bed ridden and trapped in my body and she has her hand in this.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
JolieH in Vallejo – Jan 12, 2017
provider
Pain Medicine
I was referred to Dr. Kalra from my GP over 6 years ago. I have multiple injuries and chronic pain in several different areas of my body. His extensive knowledge of anatomy and his experience as a pain specialist have given me a tremendous amount of relief. Several issues are not curable but manageable and without his care I wouldn't be able to live as fully as I do. I am very thankful to have him as a provider.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
13 people found this helpful
Helpful
Cindy in Concord – Aug 06, 2016

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