Kaiser Permanente Panorama City Medical Office

Internal Medicine, Emergency Medicine • 131 Providers

13652 Cantara St, Panorama City CA, 91402

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Kaiser Permanente Panorama City Medical Office is a medical group practice located in Panorama City, CA that specializes in Internal Medicine and Emergency Medicine.

Providers

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Language services

  • Cantonese
  • Mandarin
  • Minnan
  • Spanish

Medical Services

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Location

Kaiser Permanente Panorama City Medical Office

13652 Cantara St, Panorama City, CA 91402

Reviews

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Kaiser Permanente Panorama City Medical Office
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Provider Reviews
provider
Internal Medicine
The doctor was scattered and didn't focus at all on what my main issues were. She had already determined her diagnosis without ever examining me. I had a long medical history that she didn't even read.
Helpful
Jun 18, 2021
provider
Internal Medicine
Personally I’d never see her or want anyone I care for to see her.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
1 person found this helpful
Helpful
Been around medical professionals – May 27, 2021
provider
Internal Medicine
If you are looking for an empty shell of a Kaiser corporate stooge whose lack of empathy, compassion and decent humanity is hidden by a facade of palliative care then this is the right guy. His sole motive is to appease Kaiser’s bottom line by bullying distressed families into going against their loved one’s wishes and advance directives. Avoid at all costs.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Apr 10, 2021
provider
Internal Medicine
He took a very good care of my mom at Panorama city Kaiser And recognized her dementia and allowed us to stay with her - very thankful
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 07, 2021
provider
Internal Medicine
He tends to hide from his patients, pushing them off to other doctors. I emailed him bc my orthro, Dr. Leake who tends to push off patients as well, told me to see him bc of my shoulder pain. I was then pushed to pain management who asked why am I seeing you, this isn't a chronic problem. When I email Choi either his staff, which is far from pleasant or another doctor responds. He doesn't even respond. I HIRED him for a service, my healthcare, and he doesn't deliver! He is new and this is his MO already, not a good sign.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Feb 22, 2021
provider
Obstetrics & Gynecology
Worst doctor ever! The worst bedside manners. Stay away!!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Feb 07, 2020
provider
Internal Medicine
Horrible doctor. She needs to have a different job, or start asking herself why she is a doctor in the first place. She is absolutely negligent, does not care to listen, or assess her patients needs. Her lack of professionalism has caused much harm. I’m def changing our families HMO ASAP. Kaiser is no longer quality care with doctors like this on their floor.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Feb 01, 2020
provider
Hand Surgery
Dr. Esmail is the best doctor. He Normally responds within an hour To emails and is brilliant, professional, polite and has performed multiple surgeries and injections for my trigger fingers. I trust and respect him immensely.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Laurie Abikasis – Jan 20, 2020
provider
General Surgery
I visited Urgent Care at Kaiser Permanente in Panorama City on a busy Saturday for a painful ingrown left great toenail that did not respond to more conservative treatment at home. The Kaiser advice nurse recommended that I go to Urgent Care. Dr. Beshara carefully explained that she would inject a local anesthetic and then remove a length of nail on the inside of my toe. She was very gentle and understanding and provided me with an open-toe boot and easy-to-understand instructions for after-care.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Phyllis – Dec 01, 2019
provider
Family Medicine
Bedside manner is terrible. He is rude to staff he works with in the office too!
Helpful
Apr 11, 2019
provider
Family Medicine
Dr. Ong-Su has been my PCP for over 12 years now. She is not only the most knowledgable and professional MD I have ever had(and I have had many over the years)but also the most caring, compassionate, and supportive MD ever. She truly cares for her patients from the newborn babies to kids to young and middle age adults up to us old retired but young at heart patients. I TG she is my MD now and always.
Helpful
Mar 31, 2019
provider
Orthopedic Surgery
An extremely pleasant and personable individual whose bedside manner and medical knowledge raises that bar to the next notch. I am glad I chose to see Dr. Krieger. I had previously been examined by five orthopedic surgeons, and each and every one of them recommended surgery for a meniscal tear sans joint pain. A simple cortisone injection, and physical therapy, I am now playing at 100 percent!
3 people found this helpful
Helpful
Mar 28, 2019
provider
Orthopedic Surgery
I have had two surgeries by Dr. Acevedo. Bicep tear and tricep tear. He is an extremely talented physician. He is no nonsense in his bedside manner and I like that!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Steve Riley in Sants Clarita, CA – Jan 18, 2019
provider
Orthopedic Surgery
Excellent
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Oct 28, 2018
provider
Pediatrics
Dr. Talbot is a diamond in the rough. We actually switched offices to follow her. Our son was born severely premature and so he has a lot of health challenges. She has been that friendly, patient and positive voice during some very difficult situations. She takes the time to get to know her patients and cares about them. If you have an opportunity to see her, take it!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Castaic – Apr 06, 2018
provider
Orthopedic Surgery
Refused to see me after referral for chronic shoulder issues. Scheduled me early in the morning when the office wasn't even open. Would not even look at X-rays taken at other hospitals.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Panorama City, CA – Feb 23, 2018
provider
General Surgery
Very nice and thorough dr. Very knowledgeable on his skills. Explains procedures in an understanding way. Great dr!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Paulette Berkowitz in Tujunga,CA – May 24, 2017
provider
Geriatric Medicine
My husband had developed medical issues, causing his mind, body and mental attitude to deteriorate quickly. Dr. Cruz referred him to Dr. Rahgoshay and we could not be happier with the results of her care!! Dr. Rahgoshay has a pharmacist with her during each and every appointment, allowing both of them to work together, resulting in the best care anyone could ever hope for. I do not recall the pharmacist name, but she is a great partner in my husbands care!! THANK YOU
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Frank and wife Debbie in Rocklin, CA – Apr 04, 2017
provider
Hand Surgery
Excellent results from hand surgery. Total relief from pain and full function restored. Dr Esmail was kind and helpful. Having same surgery on other hand this week with no hesitation whatsoever. I have complete confidence in Dr Esmail and his staff.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Camille Sanders in Valencia, CA – Jan 08, 2017
provider
Hand Surgery
Rude
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Granada Hills, CA – Dec 03, 2016

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