Palo Alto Medical Foundation

Internal Medicine, Family Medicine • 128 Providers

795 El Camino Real, Palo Alto CA, 94301

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Palo Alto Medical Foundation is a medical group practice located in Palo Alto, CA that specializes in Internal Medicine and Family Medicine.

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Location

Palo Alto Medical Foundation

795 El Camino Real, Palo Alto, CA 94301

Reviews

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Palo Alto Medical Foundation
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Provider Reviews
provider
Ophthalmology
My husband had cataract surgery in Nov/Dec 2020 and I had cataract surgery in June/July 2021. We could not be happier than our experience with Dr. Lloyd. She is very professional, personable, and explains exactly the plan and procedure. I highly recommend Dr. Lloyd to anyone anticipating have cataract surgery.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Shirley and Carl Finfrock – Jul 09, 2021
provider
Psychiatry
Highly qualified, professional and capable. Her focus centers completely on patient care.
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 15, 2021
provider
Critical Care Medicine
This doctor gave an incorrect diagnosis. I was shocked to hear her Terrible diagnosis. Fortunately tests did not show what she mentioned what I had . She can put you through lot of tension and stress. Stay really away
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
Helpful
Dm – May 17, 2021
provider
Internal Medicine
She's an exceptional caring doctor who was very helpful with excellent bedside manners
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Apr 27, 2021
provider
Internal Medicine
excellent physician. very knowledgeable. at times she might seem cool an unsympathetic
Helpful
uri zernik – Apr 27, 2021
provider
Dermatology
The worst doctor. Useless on the treatment I'm seeking.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Apr 03, 2021
provider
Psychiatry
Dr. Hylton is an excellent clinician and is highly capable in psychopharmacology. She is very committed to her patients care and well being. I consider myself fortunate to be working with her.
What went well
  • Appointment scheduling
  • Office environment
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 11, 2021
provider
Critical Care Medicine
TL;DR - STAY FAR AWAY 1. She jumped to a dangerously wrong and COMPLETELY unsupported misdiagnosis -- literally before she even walked in the exam room, talked to me, or evaluated me. Told me that I "didn't have pneumonia" - even though I had literally just gotten out of the ER for pneumonia, been treated in the ER with IV antibiotics for pneumonia and had a clear improvement from them, had chest xrays showing I had pneumonia, etc. 2. She COMPLETELY mis-dosed me - gave me only ~66% of the FDA-approved dose of antibiotics for pneumonia - even though I am at least partially immunocompromised. Her response when I asked about her giving me a 3x/day antibiotic only 2x/day: "I generally give augmentin 500 twice a day. The only times it has not worked for me is due to antibiotic resistance, not due to underdosing. The higher dosages or increased frequency cause too much diarrhea." So she'd rather I die of pneumonia while immunocompromised by not following standard of care? STAY FAR AWAY
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Jan 25, 2021
provider
Review for Dr. Peter Wu, MD
Pain Medicine
Dr. Wu is a caring and experienced doctor. He has treated me for back pain, leg pain and muscle pain. He orders tests and reviews the information with me. I highly recommend him.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
L Bookman – Dec 03, 2020
provider
Rheumatology
Doctor was dismissive in responding to concerns, and unprofessional to the point of making me cry. Only feedback he had was it could be worse. He said he would prescribe follow up tests, and after three reminders he decided not to. Terrible doctor who should not practice.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Aug 11, 2020
provider
Optometry
Dr. Athens was excellent, charming and thorough, a delight.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Carol Thurston – Aug 06, 2020
provider
Optometry
Dr. Athens & her amazingly wonderful nurse/staff exceeded my expectations! Doctor and her team accommodated me in my request for an examination in preparation for a cross-country drive. Both the exam and consultation were thorough & the visit delightful as well. Thank you all very much! Kind regards, Barbara
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Barbara M. Weatherly – Jul 06, 2020
provider
Anesthesiology
As perfect as a surgery gets. I had virtually no issues after the surgery. The anesthesiologist was amazing and delivered just the right amount of meds. Great bedside manners, diligent, competent, would highly recommend and hope to see again next time I need surgery at PAMF!
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lucia Guh -Siesel – Jun 18, 2020
provider
Review for Dr. Peter Wu, MD
Pain Medicine
great..he got it quickly and told me exactly what was wrong. I followed his instructions and therapy and it worked
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Richard Delaney – May 11, 2020
provider
Psychiatry
I have been with Dr. Hylton for at least 15 years. She is one of the smartest therapists I have ever met and I need someone highly intelligent to challenge me to think about looking at my problems in unique ways. I have been thrilled to work with her, she has always been prompt about refilling my meds (even as I have changed medical insurances numerous times), and she is always available to chat about issues that need urgent attention. I recommend her very highly
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
ALC – Apr 18, 2020
provider
Internal Medicine
She is rude, demeaning and has the worst bedside manner I have ever encountered. She asks you a question and then interrupts you before you can even answer. Spends more time talking about herself and her accomplishments then trying to treat you.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Leah – Mar 25, 2020
provider
Pediatrics
I went to see her for my 3 yo who had 104 fever during flu season and she sent him home without testing for flu. He was diagnosed with flu 3 days later and got pneumonia which coul have been avoided if she had done her job and given him flu viral medicine.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Dounia – Feb 26, 2020
provider
Oncology
Dr Colocci is the best! Knowledgable, professional, caring and kind.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Joffre Bernard – Feb 05, 2020
provider
Dermatology
Horrible experience. Rude, short, condescending. Wen't in for follow up after cancer surgery. My original doctor at PAMF mills was not on my medicare plan so I had to change. He told me not to come back to PAMF and to pay for my old doctor. Really horrifying experience. I asked him to look at a new growth on my leg. He glanced and said it was nothing. When I finally found a new doctor 4 months later, It turned out to be squamous cell carcinoma! It had tripled in size. This guy should not be allowed to work with patients ever.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Jan 30, 2020
provider
Family Medicine
Dr. Van Egeren has been our primary care provider for years. She is a compassionate, knowledgeable doctor. It's always a pleasure to see her and catch up at the annual checkup. She follows the latest science carefully & bases her care on it. She and her office also respond to emailed questions quickly. Highly recommend her.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 28, 2020

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