SANDRA S KWAK MD

Endocrinology, Diabetes & Metabolism · 1 Provider

(29)
Average Rating of all Office Providers

SANDRA S KWAK MD

520 Superior Ave Ste 310
Newport Beach, CA 92663
View All Locations(949) 645-8800

Office Providers

Dr. Sandra Kwak, MD

Dr. Sandra Kwak, MD

Endocrinology, Diabetes & Metabolism

(29)

Office Provider Reviews

2.5
(29)

based on the average of 29 provider reviews for SANDRA S KWAK MD

Review of Dr. Kwak

-

I am writing this review as a healthcare professional with doctorate degree. I read many peer review articles about stiffness of arteries when you have hypothyroidism. I wanted her opinion specifically about this and looking for an answer why my blood pressure is not coming down with 100 mg of Losartan due to my thyroid issue. She didn’t have answer for it. Showed me her white coat that said endocrinologist and referred me to my primary doctor or cardiologist. I didn’t have this BP issue before my Thyroid problem and obviously this is related to my most recent thyroid problem. But she only focuses on thyroid and doesn’t relate the rest of body physiology to the thyroid. Although she didn’t took my insurance I paid $350 to specifically get an answer for this but she truly disappointed me. I won’t be returning to her office.
Flag Comment
Was this review helpful?
Review of Dr. Kwak

-

Never got a chance to meet the Doctor because the Shrew at the front desk was horrible. I waited 2 months for a new patient appt. I was told to arrive at 10:30 for my 11:00am appt. After driving around looking for a parking spot for 15 minutes (and leaving my home at 10am), I received a call from the office. I told her I was waiting for the elevator and I'll be right up. It was super slow and unfortunately the address on the list my gyno gave me said suite 350, so I went to the wrong suite. I then had to call for her the correct suite number, 310. When I arrive at 10:40am, she said I was late. My appt was at 11:00am. She told me I had to reschedule. Really!?! It does not take that long to fill out paperwork. I tried to reason with her saying I would fill it out quickly but she wouldn't have it. Completely rude, unreasonable and insensitive. Seriously, does anyone get into the doctors office at their appt time? Avoid this office!!
Flag Comment
Was this review helpful?
Review of Dr. Kwak

-CA |

All doctors should follow a certain code of conduct even if they themselves are not compassionate or warm individuals; Dr. Kwak lacks basic respect and professional courtesies when asked the simplest of questions. Every time I advocated for myself or asked reasonable questions like, why are you changing my medication, my dose, or why might my body be responding this way, Dr. Kwak immediately became defensive or short and in some instances blatantly rude and unprofessional. Horrible experience.
Flag Comment
Was this review helpful?
Review of Dr. Kwak

- in Irvine , CA |

This doctor is terrible. She’s rude and insulting and operates her office like she’s in the 1980s. They harass you to get your blood done, they want to dictate what lab you go to and the list goes on. They are so militant in their operations and will send you nasty letters to drop you if you need to reschedule an appointment. They bill incorrectly, the doctor lacks compassion and I could go on and on. Do yourself a favor and find a better endo who actually knows how to run a business
Flag Comment
Was this review helpful?
Review of Dr. Kwak

- in Costa Mesa, CA |

I started going to her a few yrs ago. Was happy because I got in/out quickly because she deals w/ thyroid only. Yesterday I terminated my relationship w/her for the following reasons. 1) even though she accepts HealthNet PPO, they had problems w/insurance EVERYTIME. Billed the wrong one, charged me more than my Co-pay etc. Also she never lets patient ask questions if not 100% about thyroid. Shuts you down abruptly. Says she ONLY deals w/ thyroid, even if you are asking something for clarity.
Flag Comment
Was this review helpful?
Review of Dr. Kwak

-

Wish I could give zero stars. Appointments are rushed. She doesn’t really listen. She just wants to prescribe Synthrpid. When you question her, she become defensive and will bully you to do it her way. Saw her twice and wanted to cry each time I left her office.
Flag Comment
Was this review helpful?
Review of Dr. Kwak

- in Costa Mesa |

Two visits after, Dr. Kwak still has not given me definitive diagnosis of my thyroid issue. I don't know if I have hyper or hypothyroidism, autoimmune, etc. I could not make it to one appointment and so she mailed me cancelling me as one of her patients and informing me that she was not going to renew any of my prescriptions. It's good I'm not even taking medications for my thyroid. Very disappointed with Dr. Kwak and her office.
Flag Comment
Was this review helpful?
Review of Dr. Kwak

- in Irvine |

OMG.. run the other this Dr. thinks she is God. She is rude reprimands and belittles her employees in front of you. Tells you ignore all other advice other Dr.’s have given me to quote her “I am a specialist “. She is extremely condescending. I didn’t believe all the reviews but now I have to say I confirm as well all the other reviews stating virtually the same experience. The worst beside manner ever. I feel sorry for her staff she seems to enjoy humilating them in front of her patients.
Flag Comment
Was this review helpful?
Review of Dr. Kwak

- in Laguna Niguel, CA |

Dr. Kwak is great. She has been treating me for Thyroid Cancer. Her guidance has been thoughtful, constructive, and put me at ease. Her confidence made me feel very good about my treatment. She is very organized and gives you the tools to keep your treatment organized as well. Very good experience in a difficult time.
Flag Comment
Was this review helpful?
Review of Dr. Kwak

- in Huntington Beach, CA |

I was a new patient, never got to meet with her. I had left my paperwork at home, came straight from work and was 35 minutes early. Was told i have to reschedule as that was not enough time to input information into the computer. i needed to be an hour early. i left and cancelled my appt as i realized i did not want ot be with a Dr. who put inputting information into the system over meeting with a new patient. After i read the yelp reviews i am glad i made this decision. Unprofessional!
Flag Comment
Was this review helpful?

SANDRA S KWAK MD accepts 9 insurance carriers

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Coventry Health Care
  • Delta Health System
  • Government Employees Health Association (GEHA)
  • Health Net
  • MultiPlan
  • Self Pay
*Please verify this information when scheduling an appointment.