MemorialCare Medical Group

Family Medicine • 1 Provider

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MemorialCare Medical Group is a medical group practice located in Irvine, CA that specializes in Family Medicine.

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Location

Reviews

Provider Reviews
provider
Family Medicine
Reply
Dr. Cheng was professional, friendly and easy to talk to. she made me fell safe and at ease in very way.
What went well
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Feb 18, 2023
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provider
Family Medicine
Reply
On time completely great
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 23, 2022
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provider
Family Medicine
Reply
Dr Cheng is detailed, patient and took the time to explain things in simple non medical terms so that I can understand better.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Cherie Song – May 24, 2022
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provider
Family Medicine
Reply
She listens very well. And she is thorough in her examination and questioning. Seems very experienced and knowledgeable.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
Helpful
L. Lairson – Jan 11, 2022
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provider
Family Medicine
Reply
Easy visit. No hassle with any of staff. Dr. Was pleasant and heard every word I said. My appt was not rushed. She was thorough and informed of everything I needed to know regarding my treatment. I’m so happy I found her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ruth Garcia – Jan 08, 2022
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provider
Family Medicine
Reply
Dr. Cheng was professional, friendly and easy to talk to. She took her time to listen and answered all my questions.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Christine – Oct 27, 2021
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provider
Family Medicine
Reply
Dr. Cheng offered nothing helpful for my situation at all. She literally made zero effort to help me. Dr. Cheng is very inconsiderate and careless.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
Helpful
Aug 02, 2021
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provider
Family Medicine
Reply
I saw Dr. Cheng for a pre-op evaluation in May and I found her very pleasant and friendly. She also asked good questions and was a good listener.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
J. Tan – Jul 10, 2021
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provider
Family Medicine
Reply
Pleasant visit. Very little wait time.
What went well
No results
What could be improved
No results
Helpful
Pamela L Lessin – Jun 16, 2021
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provider
Family Medicine
Reply
Dr. Cheng was very professional and she carefully reviewed my health history. She was concerned that my medication was working well for me by ordering blood tests. I miss my long time doctor, but Dr. Cheng seemed very easy to talk to and I am looking forward to being her patient.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 13, 2021
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provider
Family Medicine
Reply
I visited Dr. Cheng today at an urgent care connected with my new physician. As a new patient I wasn’t able to get in for a while but needed to be seen to get a prescription. I was referred to this urgent care and was seen by Dr. Cheng. She listened to my concerns, examined me, and provided keen discernment, and sent a prescription to my pharmacy. I would definitely recommend her.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Kathleen – May 19, 2021
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provider
Family Medicine
Reply
Dr. Cheng was very personable and friendly. She explained everything clearly and carefully, answering all my questions. I felt very comfortable with her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dee Shandera – Apr 10, 2021
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provider
Family Medicine
Reply
Very considerate in addressing my weight issues. Friendly and approachable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
cocoa1134 – Apr 02, 2021
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provider
Family Medicine
Reply
Dr Cheng has great bed-side manner! She listened to my issues, examined and was very proactive with coming up with a treatment plan. I am so thankful to have met her during an urgent care visit! Highly recommend her as a primary care doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Laura – Mar 25, 2021
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provider
Family Medicine
Reply
Dr Cheng was prompt and very helpful
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 27, 2021
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Frequently Asked Questions

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Contact Us

14150 Culver Dr Ste 100

Irvine, CA 92604

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