Associated Head and Neck Surgeons

Other, Otolaryngology-Head and Neck Surgery • 2 Providers

1950 Sunny Crest Dr Ste 2700, Fullerton CA, 92835

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Associated Head and Neck Surgeons is a medical group practice located in Fullerton, CA that specializes in Other and Otolaryngology-Head and Neck Surgery.

Providers

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Language services

  • Korean
  • Spanish

Medical Services

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Location

KIM MEDICAL CORP.

1950 Sunny Crest Dr Ste 2700, Fullerton CA 92835

CallDirections

(714) 519-3545

Reviews

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Associated Head and Neck Surgeons
Provider Reviews
provider
Ear, Nose, and Throat
Reply
I had an appointment with Dr Kim today at 4pm. When I arrived at his office there was a line at reception, I waited more than 15 minutes in line while the receptionist chatted with a another person in line in some Asian language. When I was finally acknowledged I was told the doctor was not in!!! They were rude and finally offered me an appointment at the end of the month. I was upset that they did not try to call me, as I had to take the afternoon off work. Terrible attitude by the office staff. Lousy place, won’t return.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
Helpful
John Ridgely – May 12, 2022
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provider
Ear, Nose, and Throat
Reply
As soon as my hearing loss was confirmed, he went into salesman mode for hearing aids.
What went well
  • Wait times
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Staff wasn't friendly
Helpful
Dec 05, 2021
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provider
Ear, Nose, and Throat
Reply
Office staff are friendly and extremely helpful! More importantly, easy to get a hold of when needed!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anaheim – Jun 27, 2019
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provider
Ear, Nose, and Throat
Reply
I took my son to see Dr Kim. Waited forever to get an appt and in the day of the appt he refused to see us because my son is a child. I was practically in tears knowing how long it would take to get another appt. I asked if he could just see him this once then refer us to another Dr. He wouldn’t even see us to tell us himself. The receptionist felt bad and asked the other Dr who was there that day if he could squeeze us in. He did!! Dr Waki is the best. Should have started with him first. Made my son feel comfortable and explained everything in a way that was easy to understand. I wish every Dr was that patient. Keep your kids away from Dr Kim.
What went well
No results
What could be improved
No results
4 people found this helpful
Helpful
May 03, 2019
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provider
Ear, Nose, and Throat
Reply
Poor bedside manner. Less than stellar in his explanations and “I don’t know” is a common answer to most of the questions we had for Dr. Kim.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Apr 27, 2019
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provider
Ear, Nose, and Throat
Reply
I highly recommend Dr. Kim! After years of suffering from chronic sinus infections, I finally made an appointment with Dr. Kim and found him to be knowledgeable, experienced, and patient. He took the time to thoroughly assess my problem. Before Dr. Kim, I was bouncing around doctors who are prescribed allergy pills for me. Now, I can finally sleep through the night and I’m not constantly tired anymore. Thank you Dr. Kim!
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Mar 12, 2019
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provider
Ear, Nose, and Throat
Reply
I was diagnosed with thyroid cancer and Dr. Kim removed my thyroid. Before I chose him to do surgery, I met with many other ENTs in the area. I picked Dr. Kim because he was friendly and seemed to be the most knowledgeable. My thyroid removal went as smoothly as I could have hoped. He even came in on the weekend to make sure I was okay. Having cancer is a scary thing but I knew I was in good hands with Dr. Kim as my doctor. I am happy I chose him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Carey Roberts in Brea, CA – Feb 21, 2019
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provider
Ear, Nose, and Throat
Reply
I overpaid and they are not sending check for 5 months. I made several calls after I found the over charge. They keep saying that they will be sending check next week, but I never receive it.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
3 people found this helpful
Helpful
Hyunkue in Irvine, CA – Feb 08, 2019
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provider
Ear, Nose, and Throat
Reply
He was very careless and performed nasal endoscopy briefly and poorly.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
JC in LA MIRADA, CA – Sep 24, 2016
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provider
Ear, Nose, and Throat
Reply
Very informative. Compassionate. Shares his statistics compared to norm.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Sharon in Santa Ana, CA – Sep 23, 2016
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provider
Ear, Nose, and Throat
Reply
My teenage son's nose was hit and broken while playing in a baseball game. Thankfully, Dr Kim and staff were very professional and friendly. Dr Kim was very detailed on explaining and performing the procedures. Thank you Dr Kim. My son's nose looks even better than before.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Cory Yoon in Lake Forest, CA – Sep 07, 2016
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provider
Ear, Nose, and Throat
Reply
I had been to countless amounts of doctors to see what was specifically wrong with me for my sinus pressure and straining of my voice and none of them could give me any hope or answers. I had one doctor sit at a computer and barely examined me and did absolutely nothing for me. I met with Dr. Kim and absolutely loved him! He gave me answers about everything and checked me thoroughly to see what was wrong with me! I recommend him to anyone who has ENT issues or reconstructive issues
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
23 people found this helpful
Helpful
Christopher Escalera in Chino, CA – Jan 04, 2016
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