Psychiatric Wellness Center

Psychiatry · 1 Provider

(22)
Average Rating of all Office Providers

Psychiatric Wellness Center

30300 Agoura Rd Ste 195
Agoura Hills, CA 91301
View All Locations(818) 532-7950

Office Providers


Office Provider Reviews

1.8
(22)

based on the average of 22 provider reviews for Psychiatric Wellness Center

Review of Dr. Cruz

- in Malibu , ID |

Would leave zero stars if that was an option. Dr. Cruz has zero idea who I am/the issues I am struggling with/even what she is prescribing me... and I see her once a week. She doesn’t seem to care or even keep simple notes, as she asks me the same questions every visit, and then re-writes the same script; after I have communicated over and over “seroqeul” and “clonodine” are NOT helping my GAD. Unsure how such an incompetent person has a medical degree. Don’t waste your time.
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Review of Dr. Cruz

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I jumped though all of her hoops, went twice in 1 week to complete her outside psychologists testing center and provided all of my previous medical records. She refused to refill my existing prescriptions and let me leave unmedicated and without refills. I am so shocked a ‘medical professional’ refused to listen to her patient, prior medical records AND the advice of her own testing facility. If you need real help, move on and find a real psychiatrist. I have never experienced such stupidity.
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Review of Dr. Cruz

-Agoura Hills |

She doesn’t explain what the medicines are for, she just gives you them. She comes into work late. Her office staff doesn’t have answers to any questions, they sent the wrong bill because they didn’t put the updated insurance. It’s been the worst experience I’ve ever had. I also had withdrawal from one of the medicines because I could not get in touch with the doctor for 5 days, on normal business days and either could the pharmacy.
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Review of Dr. Cruz

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Called three separate times and left messages that were never returned. The one time Dr. Cruz herself answered I was able to express concerns about a prescription I needed refilled immediately. We were disconnected and when I called back she answered and put me on hold for about 20 minutes before I hung up AGAIN and called back. She answered and didn't remember why I had called in the first place. Regarding her refilling my PRESCRIPTION that I NEEDED said "we'll see okay bye" and hung up on me
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Review of Dr. Cruz

- in So cal, CA |

I'd love to know if she's prescribing and pushing the same medication on all her patients - guanfacine (intuiv) . Took me cold turkey on meds I'd been on for 28 yrs to switch me to the preferred drug of her choice and all I want to do is sleep all day. So, yea, guess I'm happier and less anxious...I'm sleeping all day!!
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Review of Dr. Cruz

- in Malibu |

I was a patient of Dr. Cruz for 9 months, starting in 2017. During this time she carried out prescribing the medication that my previous doctor had prescribed. Over the course of these 9 months, it became more and more clear to me that she was not paying attention to my condition. She requested frequent tests and consultations with other doctors, but never talked about this with me. At our last meeting, she made out my prescription to the wrong person. Overall, she was not engaged in my care.
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Review of Dr. Cruz

- in Agoura Hills, CA |

She gave me the perfect update to my prescription and changes my meds and dosage to help me make the changes that desperately needed to be made. Yes she may seem all business at times but it is because she is asking the right questions that need to be asked.
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Review of Dr. Cruz

- in Agoura Hills, CA |

If you want to see someone who just looks at texts messages the whole time instead of looking at you and who also asks the same questions in a row because she is not listening to your answers this is your doctor. WORST EXPERIENCE EVER! Left with extremely high anxiety and walked out of the office I was so offended.
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Review of Dr. Cruz

- in Newbury Park, CA |

I took my daughter to her and she couldn't even make eye contact with her, repeatedly asked her the same questions like she wasn't even paying attention the first time she asked. Within 15 minutes she wrote out a prescription with out much information and she didn't even ask what medications she was allergic to. I would never go back, she is extremely unprofessional.
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Review of Dr. Cruz

- in Agoura Hills, CA |

Terrible experience with Dr Cruz. She seemed to not care about the patient, and was pre-occupied with taking a phone call, checking her emails, etc. She had no follow-up on how I was doing. The only thing she did well was bill $ for her time. I would not recommend.
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Learn About Psychiatric Wellness Center

11 Procedures

  • Adhd Testing
  • Behavior Modification
  • Cognitive Behavioral Therapy (Cbt)
  • Counseling Services
  • Family Psychotherapy
  • Group Psychotherapy
  • Psychiatric Evaluation
  • Psychiatric Medication Therapy
  • Psychological Testing
  • Psychotherapy Services
  • Stress Management

Language Services

  • Spanish
  • Tagalog

Psychiatric Wellness Center accepts 10 insurance carriers

  • Aetna
  • Blue Cross Blue Shield
  • Blue Cross Blue Shield of California
  • Cigna
  • Commercial Insurance Company
  • Government Employees Health Association (GEHA)
  • Health Net
  • TriWest Champus
  • Tricare
  • UnitedHealthCare
*Please verify this information when scheduling an appointment.