Mesquite Gastroenterology and Surgery Center

Gastroenterology, Nursing (Nurse Practitioner) • 5 Providers

7445 E Tanque Verde Rd, Tucson AZ, 85715

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Mesquite Gastroenterology and Surgery Center is a medical group practice located in Tucson, AZ that specializes in Gastroenterology and Nursing (Nurse Practitioner).

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Location

MIGUEL A. ARENAS M.D. PC

7445 E Tanque Verde Rd, Tucson AZ 85715

CallDirections

(520) 722-0744

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Mesquite Gastroenterology and Surgery Center
Provider Reviews
provider
Review for Gina Pierce
Nursing (Nurse Practitioner)
Reply
She is an excellent provider who is patient and compassionate.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 28, 2020
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provider
Gastroenterology
Reply
He seems to run a large operation employing 20+ people - you would think he could afford to have someone on hand to answer questions Thursday afternoon and all day Friday before a procedure. I called - "5 days" - before the scheduled procedure and left on hold on 4 different occasions only to hang up without anyone responding. If you are 20 years old and healthy - no problem; but, I am 68 and have a complicated medical history and had some very specific questions about the procedure ... with no response. I am not looking for problems - but rather trying to "AVOID" them in a professional manner ... I just don't want to be, "Gangbanged" through a procedure just so old, "Manny" can ring up another ($$-Cach-iing- $$) commission. I just get the sense that he doesn't respect the patient. The staff I did speak with were very friendly and helpful, just not available when I had questions.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
TD – Sep 12, 2020
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provider
Gastroenterology
Reply
Poor communication and service. Terminated service as a result
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Jul 19, 2019
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provider
Gastroenterology
Reply
Dr. Arenas doesn't see any of his patients. Instead only has PA's do the clinic work, who don't seem to know what they're doing. I had to tell them myself what to prescribe for my flare of ulcerative colitis. It seems he cares more about making money than treating his patients properly. Switching doctors.
What went well
No results
What could be improved
No results
9 people found this helpful
Helpful
May 23, 2019
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provider
Gastroenterology
Reply
Poor communication. They do not call you with results; they do not tell you when they order something you instead get a phone call from the pharmacy that a medicine is ready for pickup or a call from the hospital to schedule some test nobody told you anything about. A certain MA gives attitude when you ask her to repeat something. Overall, not satisfied with anyone in this clinic
What went well
No results
What could be improved
No results
6 people found this helpful
Helpful
Mar 19, 2019
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provider
Gastroenterology
Reply
I love Dr. Arenas and his staff. I had two endoscopic procedures and all was smooth. Good follow up . Professional and highly recommend. Sandra Voorhis
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Sandra Voorhis in San Miguel de Allende Mx – Feb 21, 2019
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provider
Gastroenterology
Reply
Does procedures by rote, poor communication within office including with Nurse Practitioner, didn't get history or review patient records properly, cursory exam, missed critical diagnosis for patient as outpatient and inpatient, patient later died due to delayed diagnosis. Before death, patient said "was he trained to be a doctor or to run a factory for procedures?" Greed, rather than patient care, seems to be the motivator.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 people found this helpful
Helpful
wife of deceased in Tucson, AZ – Nov 01, 2018
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provider
Nursing (Nurse Practitioner)
Reply
Jackie is the best. She is the most supportive healthcare provider I have ever dealt with. With her help, I lost just under 60 pounds and have learned to keep it off. She’s always a text or call away for support or questions. I would recommend her services to anyone that wants real, long lasting weight loss support.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Liz in Tucson, AZ – Nov 01, 2018
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provider
Gastroenterology
Reply
My mother has a painful, large hernia-she has lost 80 pounds,due to daily vomiting-Dr. Arenas did an endoscopy & confirmed the hernia was very large-he spent a mere few minutes after procedure w/her-then refused to refer her to a surgeon based on her health issues-doc is very Cold, offered no treatment options, no meds, & has refused to refer to doc (Medicare) that has more compassion & possible solution-for pain & vomitting-staff was amazing, however doctor treats patients as a cattle call-sad.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 people found this helpful
Helpful
Oct 18, 2018
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provider
Nursing (Nurse Practitioner)
Reply
I had literally tried EVERYTHING for weight loss with no success until I met Jackie. Her clear and easy plan helped me drop 25 lbs in 8 weeks. I would recommend her to anyone who is serious about making a change and needs the proper guidance and accountability.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jodi in Tucson, AZ – Oct 17, 2018
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provider
Nursing (Nurse Practitioner)
Reply
Jackie is amazing. Very thorough and such a pleasure!! My results were exactly what I was looking for and I would recommend her highly to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kelly A in Tucson, AZ – Oct 13, 2018
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provider
Nursing (Nurse Practitioner)
Reply
Jackie Camargo is an individual who truly loves what she does and that is evident from the moment you walk through her door. She is warm, caring, good listener and a truly excellent provider. I would recommend her to all of my family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sky in Tucson, AZ – Oct 13, 2018
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provider
Nursing (Nurse Practitioner)
Reply
Jackie is beyond amazing! She is knowledgeable, compassionate and caring! She has always gone above and beyond for me. I wouldn’t even think about going to anyone else for my care!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Amber Winter in Tucson , AZ – Oct 12, 2018
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provider
Nursing (Nurse Practitioner)
Reply
I would definitely recommend Jackie to everybody!She is very professional and knowledgeable and nice.I truly feel that she wants all of her patients to be well and happy!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Misty Heard – Oct 11, 2018
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provider
Nursing (Nurse Practitioner)
Reply
I have been working with Jackie since she opened her office and I love going to she her! She is very professional and takes the time to listen to where I am physically and emotionally, in order to work with me on a plan that will work best, and realistically to reach my goals. She is also very empathetic and supportive when I have a stumble or two, and always works with me patiently, yet sternly to help get me back on track. She has a lovely, clean and welcoming office too! She's the best!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JD in Tucson, AZ – Oct 11, 2018
×Post a ResponseAre you this provider?
provider
Nursing (Nurse Practitioner)
Reply
Jackie is honestly the best! I have been to other weight loss centers and nothing compares. She's genuine, professional, caring, affordable, trustworthy, dedicated, and knows what she's doing. If you struggle with weight loss you should call her. I have seen her multiple times and saw amazing success with the plan she put me on. I'd recommend her over and over again.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Heather Sandoval in Tucson , AZ – Oct 11, 2018
×Post a ResponseAre you this provider?
provider
Nursing (Nurse Practitioner)
Reply
I’ve seen Jackie dozens of times and she is the best!! Professional, affordable, flexible and amazing results. I never really write reviews but I had to for ADP Medical Weight Loss, thank you Jackie for making me feel beautiful on my wedding day!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Hailee Struebing in Tucson , AZ – Oct 11, 2018
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provider
Nursing (Nurse Practitioner)
Reply
Amazing NP! Jackie is compassionate, understanding and puts time into her patients. She makes you feel comfortable and welcomed. I definitely recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Margarita in Tucson, AZ – Oct 11, 2018
×Post a ResponseAre you this provider?
provider
Nursing (Nurse Practitioner)
Reply
Jackie is very caring and compassionate. She takes time to listen and also to explain. She seems genuinely concerned for patient needs and demonstrates this through the way she treats you as a patient and a person.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dori in Tucson, AZ – Oct 11, 2018
×Post a ResponseAre you this provider?
provider
Nursing (Nurse Practitioner)
Reply
Jackie is a wonderful provider who is extremely knowledgeable and dedicated to her patients. I have been under her care for almost a year and she has helped me change my lifestyle and reduce my cholesterol, triglycerides and blood pressure significantly. I highly recommend her and have referred several of my friends to her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tucson, AZ – Oct 10, 2018
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