Westside Medicine

Family Medicine, Nursing (Nurse Practitioner) • 2 Providers

13921 W Grand Ave Ste 502, Surprise AZ, 85374

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Westside Medicine is a medical group practice located in Surprise, AZ that specializes in Family Medicine and Nursing (Nurse Practitioner).

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Language services

  • Gujarati
  • Hindi

Medical Services

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Compare with other Nurse Practitioners

Make an appointment at Cancer Treatment Center of America, Phoenix today at (623) 292-8404.

provider hospital

These providers are on the medical staff of Cancer Treatment Center of America, Phoenix.

Location

WESTSIDE INTERNAL MEDICINE PC

13921 W Grand Ave Ste 502, Surprise AZ 85374

CallDirections

(623) 214-2200

Reviews

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Westside Medicine
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Provider Reviews
provider
Family Medicine
Reply
I've been going to Dr. Desai for years. I am in excellent health due to him. Had back and leg pain for years and my old doc sent me for rehab! Dr. Desai sent me to the best orthopedic surgeon, had hip replacement surgery and I can walk and stay on my feet for hours. He has recommended the best docs that I know of especially my hematologist which I have heard a lot of patients can't get in to see her, and now I'm going to make an appointment with a new gastroentologoist that he suggested. I'm 72 and healthy because of him. We have discovered I have osteoporosis and he referred me to have the 'shots' taken.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathy Ferguson – May 01, 2021
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provider
Family Medicine
Reply
Just terrible. Doesnt seem to care. diagnosed me wrong.. found out when I went tot he specialist. Cant understand his english. mumbles. his staff is worse than him. Just stay away from this entire practice
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Mar 31, 2021
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provider
Family Medicine
Reply
Dr Desai has been my 97 year old Mother’s Dr for about 18 years. At first he was very quiet but the more we asked questions and talked to him, we found him very cordial. He has been so kind, helpful and caring. He helped getting her set up with Hospice at home and has been extremely helpful getting her set up with the process of assisted living. He has gone above and beyond and has even made “house calls” because she is unable to come to his office. I highly recommend him. He is so compassionate and never had any of the issues that a couple of people who reviewed him had. My mother also has been very happy with Dr Desai and trusts him completely!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Diana Johnson – Nov 14, 2020
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provider
Family Medicine
Reply
He was good in the beginning. As time went on he kept wanting to prescribe me more meds, pushing to prescribe the more expensive meds, always giving out samples. I always felt rushed through my appointments like I’m just another number. Since the COVID-19 stay home order, Dr Desai did not see me in person, only by telemedicine. Worst experience ever. He would not give direct answers to the CDC stay at home concerns. He wanted me to make decisions for myself. Again being rushed even on the Telemedicine. He told me he had another patient waiting he had to go. His MA was rude as well on the phone and even ruder in person. Her actions of eyeing me from the top to the bottom of how I looked was so demeaning and made me feel less than human. Never experienced such unprofessional attitude. The girls in the front were always nice and very helpful to me. The money I paid into my health was a waste and didn’t make a change in my health.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Apr 30, 2020
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provider
Family Medicine
Reply
The worst Dr I have ever seen. Very moody, give impression you are wasting his time and seems to be put out if asked a question. In years of seeing Drs and never being unsatisfied, only changing Dr due to retirement or they moved he is the only one I fired. He doesn't realize he is paid because of the patient.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Surprise – Jun 02, 2019
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provider
Family Medicine
Reply
I have seen Dr Desai 3 times and have found him to be very professional, friendly and always willing to listen. Refers to other specialties promptly when needed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Michelle – Aug 07, 2018
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provider
Family Medicine
Reply
I was seen by this doctor once and it was a horible experience. He rushed through my visit. Did not even seem interested in my history then referred me to a different office without even an exam or anything. Not even fit to treat animals.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
9 people found this helpful
Helpful
Surprise, AZ – Jun 25, 2017
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provider
Family Medicine
Reply
Not a very good doctor extremely robotic in demeanor, his body language and affect were non existent he has zero charisma. He is very matter of fact, but does not care to listen to his patients. I had to see him because of state achess ins. I was there for an anxiety issue that put in the E.R. But, this dr. First questions both time I saw him was in regards to my heart. when I asked questions on why he treated me this he decided to just kick me out and said he did not want to deal with me. done.
What went well
No results
What could be improved
No results
8 people found this helpful
Helpful
J.Godinez in Surprise Az – May 25, 2017
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