Horizon Eye Specialists & Lasik

Optometry, Neuro-Ophthalmology • 5 Providers

18325 N Allied Way Ste 100, Phoenix AZ, 85054

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Horizon Eye Specialists & Lasik is a medical group practice located in Phoenix, AZ that specializes in Optometry and Neuro-Ophthalmology.

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  • Spanish

Medical Services

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Location

Horizon Eye Specialists & Lasik

18325 N Allied Way Ste 100, Phoenix, AZ 85054

Reviews

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Provider Reviews
provider
Optometry
Dr Jacobsen is very knowledgeable, cordial and thorough. Very professional in his exams and willing to discuss any aspect of the exam and findings.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John C in Sun City West, AZ – Jul 21, 2018
provider
Ophthalmology
Very unhappy with the care I received from Dr. Herro for an optic nerve stroke. She was not current with the latest studies and put me on a unproven treatment which disqualified me from a promising study medicine to treat my optic nerve swelling. I consequently lost vision in my affected eye. She was too busy preparing for her wedding to give me the time and attention that I needed for my urgent situation. It didn't feel like she took it very seriously - the gravity of my situation.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Phoenix, AZ – May 25, 2018
provider
Ophthalmology
I went to Dr; Herro after seeing another ophthalmologist in Mesa that I was no happy with. I am so glad I did! She was so thorough in my examination and spent at least 15-20 minutes with me explaining everything. She is amazing!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
M. Hamilton in Scottsdale, AZ – May 18, 2017
provider
Optometry
Extremely knowledgable and prompt. Helped me to get the best vision and convenience (yay! no glasses for reading)
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Scottsdale, AZ – Aug 23, 2016
provider
Ophthalmology
Dr. Herro was wonderful! She spent a considerable amount of time with us. She is compassionate and gave us her undivided attention. My husband is the patient and although he did not always understand what she was saying, she focused on and spoke with him as if he did! Very humane!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
9 people found this helpful
Helpful
Paula Dade in Gilbert AZ – Feb 27, 2016

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