2nd Chance Treatment Center

Addiction Psychiatry, Nursing (Nurse Practitioner) • 3 Providers

16620 N 40th St, Phoenix AZ, 85032

Today: 9:00am - 6:00pm

OPEN NOW

  • Mon9:00am - 6:00pm
  • Tue9:00am - 6:00pm
  • Wed9:00am - 6:00pm
  • Thu9:00am - 6:00pm
  • Fri9:00am - 6:00pm
  • SatClosed
  • SunClosed

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Telehealth services available


2nd Chance Treatment Center is a medical group practice located in Phoenix, AZ that specializes in Addiction Psychiatry and Nursing (Nurse Practitioner), and is open 5 days per week.

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Location

2nd Chance Treatment Center

16620 N 40th St, Phoenix, AZ 85032

Reviews

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2nd Chance Treatment Center
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Provider Reviews
provider
Nursing (Nurse Practitioner)
Started me back on a medication (benzodiazepine) which I've been on nearly half my life only to find out he's going to take me back off of it in a couple months. Also while I'm still struggling with panic attacks he refused to do anything more to help. Im a veteran and suffer from a lot of different issues and he calls himself a psychiatric specialist? Im suffering badly.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Dec 08, 2020
provider
Addiction Psychiatry
I have read some negative reviews about Dr. Reddy and they're mostly long wait times. If I have to wait several hours to gain not only my life but my health back, that's not too much to ask. I am thankful for Dr. Reddy and his staff. They're amazing and I appreciate them so much! Amazing doctor!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 people found this helpful
Helpful
Chastity Willits – Oct 05, 2019
provider
Addiction Psychiatry
I have been seeing Dr. Reddy for many years. He had been a great doctor for me. He has helped me to remain stable and on the meds I need when other doctors haven't. I love that he accepts Medicare. He is also very knowledgeable.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 person found this helpful
Helpful
Leslie Handler – Sep 09, 2019
provider
Addiction Psychiatry
I have been treated very well by Dr. Reddy & the entire staff. Front office employees have been upfront & honest with wait times & try to be as flexible as possible. I am thankful that I have been able to receive treatment that works!!
1 person found this helpful
Helpful
Daniel D. – Jun 17, 2019
provider
Addiction Psychiatry
Dr. Reddy is such an awesome doctor. Friendly, fast, and knows his stuff! I’d recommend him to anyone needing his service!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 person found this helpful
Helpful
Donna in Phoenix , AZ – Nov 20, 2018
provider
Addiction Psychiatry
Dr Reddy is great. Most of the complaints are regarding wait time- there is a phone system in place so after your vitals are taken you can go run errands until you are texted to come back for your appointment. This is awesome for me! He truly cares about each and every one of his patients. I would recommend him to anyone.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jamie in Scottsdale – Nov 10, 2018
provider
Nursing (Nurse Practitioner)
Excellent Patient care! He is very knowledgeable and uses it to get the best outcome for the individual. Highly recommended
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Carla K in Phoenix, AZ – Sep 07, 2018
provider
Addiction Psychiatry
Wow, bad bedside manner, wait times 2 to 3 hours, forces you to come in every week for u/a even after being on subs for months. Rude, not focused on what is best or most convenient for the patient, only what is best for keeping the DEA and ATF out of his office, just trying to CYA and not his patients best interest! If you need an emergency suboxone script and can wait around for hours then yes the guy is for you,BUT if looking for a long term suboxone maint doctor then look elsewhere
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Eddie in Glendale – Apr 10, 2018
provider
Addiction Psychiatry
Dr. Reddy saved my life! No exaggeration
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jack in Phoenix, AZ – Jan 09, 2018
provider
Addiction Psychiatry
Dr. Reddy kicked me out of the practice for my first visit at 7:00pm. My appointment was scheduled for 1:00pm. Reddy claimed that I was "rude" to his receptionist because I asked for a refund when I saw that the charge was a total of $250. I was previously told that my co-pay would actually be $200. Furthermore. the co-pay should've been under $30 and judging by the comments on here and other websites, it would seem that he clearly charges exorbitant co-pays and has kicked several people who que
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Jan 06, 2018
provider
Addiction Psychiatry
Reddy is deplorable doctor. His wait times are never under 2 hours for me.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Gilbert – Jan 06, 2018
provider
Addiction Psychiatry
Dr. Reddys waitin time is deplorable. The only reason he specializes in opiod recovery is so he can keep you waiting in his office to get your meds for hours on end
3 people found this helpful
Helpful
Gilbert – Jan 06, 2018
provider
Addiction Psychiatry
This guy is a total jerk who clearly does not care about his patients. I am a physician who sent my son with bipolar disorder to him and listened as he literally berated him and refused to see him after he complained about a wait time of over 3 hours. I am reporting him to the board of psychiatry. You would think that a psychiatrist would be sensitive to the fragile nature of the patients in this specialty. Unbelievably rude and stated that he saw 45 patients in 1 day-equals poor quality.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
7 people found this helpful
Helpful
Jan 05, 2018
provider
Addiction Psychiatry
I felt Dr. Reddy did not listen to me. On each a appointment the wait time has been anywhere from 1 1/2 hour to over 2 hours. When I complained to him about the wait time he became angry and threw my chart on the table behind him. I was told to leave and not come back.. I would prefer zero stars but that is not an option
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
8 people found this helpful
Helpful
Phoenix – Nov 14, 2017
provider
Addiction Psychiatry
Cold bedside manner, no more then a hey how’s it going, writes the script and says we’re done. Very impersonal for addiction treatment. Completely money driven, like others state, punishes you for using insurance. He seems burnt out and doesn’t want to be there. 2 hour wait to see him in a tiny, packed waiting room. It’s a very unpleasant experience and I just hate having to go there. Very limited options in Phx for this type of treatment and they know this and do not value their patients.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
9 people found this helpful
Helpful
John in Mesa, AZ – Oct 26, 2017
provider
Addiction Psychiatry
This man doesn't deserve a star. He's always at least 2 hours late! Spends less than 5 minutes with you! He's a pill pusher and doesn't explain that the drugs he's preaching for opioid addiction are also incredibly addictive. I met addicts in there, one mother of 3 young children went into rehab because of him. Horrible doctor.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
8 people found this helpful
Helpful
Phoenix, AZ – Sep 16, 2017
provider
Psychiatry
After one meeting Dr. Lavarnway remembered who I was and even my dog's name, as she had recently passed and we discussed her death's effect on me. He's a great man.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
North Andover, MA – Jun 29, 2017
provider
Addiction Psychiatry
I have never experienced such unprofessionalism from a medical provider in my life. My appointment was at 1:30, two hours go by with no apology and Dr.Reddy becomes rude when I ask about the wait. Then, his staff had lied about the cost of treatment, which he then said would be double the original quote. He also charges patients twice as much if they go through insurance, and forces them to come in every week while he also makes them wait for hours with zero remorse. Truly a horrible experience.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Michelle in Phoenix, AZ – May 23, 2017
provider
Addiction Psychiatry
Dr. Reddy is spot on with his recommendations. I would absolutely five star him. I've felt better and more stable since coming to him after leaving the hospital. I doubt my new Obamacare plan is accepted, but I don't care. I'll pay whatever to keep seeing him. Yes the reviews about his insane wait times (I'm averaging 2 hours) is true, but I don't want to see anyone else because I don't know if they will be as good.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
  • Appointment was rushed
1 person found this helpful
Helpful
Travis in El Mirage, AZ – Mar 02, 2017
provider
Addiction Psychiatry
They are never on time and you wait hours after your scheduled time. There is no room to sit you have to go outside. The girls at the front desk were always amazing although they were not there at my last visit I'm not sure if they are still there. If they are not this is a huge loss for this office. Dr does not seem to care much and just wants to push pills to fix the problem.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Scottsdale az – Aug 12, 2016

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