Valley Internal Medicine

Internal Medicine • 2 Providers

1055 N La Canada Dr Ste 121, Green Valley AZ, 85614

Make an Appointment


Valley Internal Medicine is a medical group practice located in Green Valley, AZ that specializes in Internal Medicine.

Providers

Insurance Check

Medical Services

Help Improve Healthgrades

Does Valley Internal Medicine...

Is Valley Internal Medicine physically located within a hospital?

Does Valley Internal Medicine have an onsite pharmacy?

Does Valley Internal Medicine have free onsite parking?

Does Valley Internal Medicine offer appointments outside of business hours?

Does Valley Internal Medicine offer weekend appointments?

Common Questions and Answers

  • Have free onsite parking?

    1 user said yes. What's your ?

    Yes
    (1)
    No
    (0)
  • Have an onsite pharmacy?

    2 users said no. What's your ?

    Yes
    (0)
    No
    (2)
  • Offer virtual visits or other telehealth services?

    Half of responding users said yes. What's your ?

    Yes
    (1)
    No
    (1)
  • Physically located within a hospital?

    2 users said no. What's your ?

    Yes
    (0)
    No
    (2)
  • Offer weekend appointments?

    1 user said no. What's your ?

    Yes
    (0)
    No
    (1)
  • Offer appointments outside of business hours?

    1 user said no. What's your ?

    Yes
    (0)
    No
    (1)

Location

Valley Internal Medicine

1055 N La Canada Dr Ste 121, Green Valley AZ 85614

CallDirections

(520) 547-7770

Reviews

healthgrades logo

Be the first to leave a review

How likely are you to recommend
Valley Internal Medicine
(Select your rating)
Provider Reviews
provider
Internal Medicine
Reply
This score relates to the support staff who work with Dr. Prior. I had an initial visit several months ago. The initial was uneventful and follow-up appointment was schedule for the following year. The second contact was fine. Medications were discussed from which I had provided a list of medications from my previous physician. When I needed a refill, my previous physician filled it given it would take time to establish a new provider. Anyways the crocks of my disappointment was getting my medications properly called (electronic transmission and a verbal call) in and filled. Well, one of four medications were filled correctly. The other three were improperly filled or not filled at all. Nevertheless, it’s been three weeks and no answer from the clinic, his support staff or him. This despite utilizing MyChart, a telephone call and a physical visit to clinic to communicate with the front desk support. My assessment at this point is incompetence and a total disregard for the patient.
What went well
  • Office environment
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
Helpful
George T – May 12, 2021
×Post a ResponseAre you this provider?
provider
Internal Medicine
Reply
You can never get through to talk with someone on the phone. The Staff needs more training or refresher courses on their job. This practice has to many patients because getting an appointment is the pits!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Long wait times
1 person found this helpful
Helpful
Apr 29, 2021
×Post a ResponseAre you this provider?
provider
Internal Medicine
Reply
Have seen Dr Mendoza several times over the past year. He is courteous and takes the time to explain things to you. The office staff is completely incompetent. Prescriptions incorrectly sent over to the pharmacy or not sent at all. Office phones busy all day. No responce to emails. Makes the entire experience not very good.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Office environment
  • Difficult to schedule appointment
Helpful
Apr 24, 2021
×Post a ResponseAre you this provider?
provider
Internal Medicine
Reply
I called Dr Mendoza’s office 3 times one day and was left on hold each time with no one taking my call. Today I tried again and on my third call I just kept hanging on. After 20+ minutes I finally got help. The poor people answering the phones need more help! I worked 35 years managing offices all over the State of Washington and never allowed poor customer service such as this. Dr. Mendoza, please consider increasing your staff. Some people cannot stay on hold for these extended times. Thank you!
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Long wait times
1 person found this helpful
Helpful
Apr 22, 2021
×Post a ResponseAre you this provider?
provider
Internal Medicine
Reply
I was looking for a new GP because it's impossible to contact my current one. I called Dr Mendoza's office and hung up after being on hold for far too long. It's like jumping from the pan into the fire. It's plain to see why so many Americans are going to Mexico for medical care.
What went well
No results
What could be improved
  • Difficult to schedule appointment
1 person found this helpful
Helpful
James Vernes – Mar 19, 2021
×Post a ResponseAre you this provider?
provider
Internal Medicine
Reply
I have no issues with Dr. Prior the office staff however, are incompetent. Having worked in the medical field over 30 years myself, apparently there is no recourse to the incompetent staff.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
2 people found this helpful
Helpful
Feb 22, 2021
×Post a ResponseAre you this provider?
provider
Internal Medicine
Reply
Dr Fred has been attentive, listens to my needs, orders needed tests, etc. He is caring, and spends the time necessary to address an issue. I recommend Dr Fred!
What went well
No results
What could be improved
No results
Helpful
Karen Krumrine – Dec 16, 2020
×Post a ResponseAre you this provider?
provider
Internal Medicine
Reply
Best Internal Medicine Doctor in Green Valley. Takes time to listen and is an excellent diagnostician.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Linda B – Oct 12, 2020
×Post a ResponseAre you this provider?
provider
Internal Medicine
Reply
Dr. Prior is the best primary care physician I have ever had and I am not a real "young man". He listens - which is so very important in ANY meaningful conversation. And he cares. And he focuses on me and my concerns. I had an online visit with him yesterday and it went so well.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Lauren Hillquist – May 08, 2020
×Post a ResponseAre you this provider?
provider
Internal Medicine
Reply
Dr Prior is the best doctor I've been to. He's always up-beat and happy. It's fun to be in a consultation with him. I always feel that he listens to me, and if he can't figure something out immediately, he keeps looking until he finds an answer. Most other doctors just tell me there's nothing wrong if their first guess isn't correct. He's kind and compassionate and he really cares. He works with us in every way he can.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Feb 25, 2020
×Post a ResponseAre you this provider?
provider
Internal Medicine
Reply
I dropped off my new patient packet at their office in March. At the time I was told that they would call me to schedule a new patient appointment but that appointment wouldn't be till May. It's now May and I just called them to request an appointment and now I can't get an appointment until July. So probably don't try to be a new patient, they obviously don't have the time to provide adequate care to anyone.
What went well
No results
What could be improved
No results
4 people found this helpful
Helpful
May 08, 2019
×Post a ResponseAre you this provider?
provider
Internal Medicine
Reply
As always, Dr Mendoza and his entire team of medical professionals treated me with a caring and interest that we all want and need from our medical team. Too often, this does not occur when we need medical advice and service. You will not be disappointed, if you can get a appointment with this remarkable medical and administrative team.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Apr 20, 2019
×Post a ResponseAre you this provider?
provider
Internal Medicine
Reply
Over all my experience with Dr. Prior has met my high standard of care. My only comment concerns the staff employed to assist Dr. Prior. I have no problem with employees that were raised where English was not their first language as long as they have taken the necessary steps to learn the correct and proper use of the English language. On my last visit, this was a problem as it was apparently difficult for the PA to understand me and I understand him.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Mar 28, 2019
×Post a ResponseAre you this provider?
provider
Internal Medicine
Reply
I WAS A PATIENT OF DR FRED MENDOZA FOR A LONG TIME. WHEN I CALL TO GET A DSR APPOINTMENT TO SEE HIM HE IS BOOKED OUT FOR MONTHS. NO APPOINTMENT AVAILABLE! TOLD TO GO TO URGENT CARE. I CANT AFFORD TOO. VERY RUDE AND INCOMPETANT OFFICE STAFF. I WILL NEVER GO BACK. I GOT A NEW DR TODAY. VERY POOR CARE AND DOCTOR.
What went well
No results
What could be improved
No results
5 people found this helpful
Helpful
Mar 15, 2019
×Post a ResponseAre you this provider?
provider
Internal Medicine
Reply
Dr. Mendoza is courteous and knowledgeable, listens in full to what I have to say. He makes sure that all my concerns are addressed and respects my decisions on the path my care will take.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Katy in Green Valley, AZ – Mar 05, 2019
×Post a ResponseAre you this provider?
provider
Internal Medicine
Reply
Dr. Mendoza is great but his office staff is horrible. It took me over a week to get his staff to phone a simple prescription to Walgreens. The staff is incompetent and the patient suffers.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
5 people found this helpful
Helpful
AZ – Jan 15, 2019
×Post a ResponseAre you this provider?
provider
Internal Medicine
Reply
Dr Mendoza's medical assistant is inept, rude and does not answer nor return phone calls, nor does she follow up on appointments or lab results requested of her by Dr. Mendoza. It is difficult to determine how Dr Mendoza is as a physician when he employs someone of this low ability . Example, call to get a refill on prescription, she gets back to you in maybe a week. A week later still no refill authorization at pharmacy. Pharmacy says they hear this all the time regarding his office.
What went well
No results
What could be improved
No results
7 people found this helpful
Helpful
Apr 23, 2018
×Post a ResponseAre you this provider?
provider
Internal Medicine
Reply
Very dissatisfied. First office visit.My VT physician's office had sent records several months before app't, yet Dr said they had not arrived.Dr's demeanor very unwelcoming, more concerned with recording data on computer than interacting with patient (me).I am a retired social worker who has worked with many physicians over the years and never encountered one who seemed so disinterested in me as a person.My rating is solely based on a first impression and not on Dr Mendoza's medical competence.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Long wait times
5 people found this helpful
Helpful
Bill Herrington in Green Valley, AZ – Mar 29, 2017
×Post a ResponseAre you this provider?
provider
Internal Medicine
Reply
my mother and I had a bad experience in his off she is 93 with severe RA Dr didn't come in to see her and no one called 911 when she was having trouble breathing in his off along with shaking, dehydrated and a BP of 180/101 which is never high and UTI that was never taken care of, Dr assumed it was gone. When the paramedics got there they couldn't believe that the Dr never saw her or called them! the staff didn't know what an adult brief is even though most of his pt are elderly
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 people found this helpful
Helpful
Sahuarita, AZ – Jun 28, 2016
×Post a ResponseAre you this provider?
provider
Internal Medicine
Reply
Very detailed and willing to listen to you as a patient. Easy to talk to and gives advice to better your health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
11 people found this helpful
Helpful
Phil Gray in Green Valley, AZ – Jan 28, 2016
×Post a ResponseAre you this provider?

Frequently Asked Questions

Where is Valley Internal Medicine located?

What are the top specialties practiced at Valley Internal Medicine?

How many providers practice at Valley Internal Medicine?