Aurora Behavioral Health System

Psychiatry, Child & Adolescent Psychiatry • 6 Providers

6015 W Peoria Ave, Glendale AZ, 85302

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Aurora Behavioral Health System is a medical group practice located in Glendale, AZ that specializes in Psychiatry and Child & Adolescent Psychiatry.

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Language services

  • Spanish
  • Tagalog

Medical Services

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Location

Aurora Behavioral Health System

6015 W Peoria Ave, Glendale, AZ 85302

Reviews

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Aurora Behavioral Health System
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Provider Reviews
provider
Child & Adolescent Psychiatry
He misdiagnosed me after a 6 day stay at a behavioral health facility for adolescents and placed me on 3 high dosed medications that are currently, 6years later taking a toll on my life.
7 people found this helpful
Helpful
Mar 15, 2019
provider
Child & Adolescent Psychiatry
Place personal information not needed it for depression evaluation. including family members. do not recommend.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
5 people found this helpful
Helpful
senior lady in phoenix, AZ – Mar 03, 2019
provider
Child & Adolescent Psychiatry
Rude, doesn't want to work with patient's family and not interested in input from those who know the patient best. Would not recommend if you want to get well.
What went well
No results
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
8 people found this helpful
Helpful
phoenix, AZ – Dec 14, 2018
provider
Psychiatry
He was a total jerk to me and would barely look at me. He gave me the wrong diagnosis.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
AZ – Dec 08, 2018
provider
Psychiatry
It has been an absolute pleasure to work with Dr. Fermo over the past 5+ years. I can honestly say that he helped save my life. He is genuinely concerned about my well being and takes the time to listen to what I have to say. His office staff is friendly, professional and very accommodating. Thank you Dr. Fermo!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Keith B in Phoenix, AZ – Aug 16, 2018
provider
Psychiatry
Dr. Fermo is a gift. He has been treating my husband for more than two years. He's an advocate for my husband and works tirelessly to unravel the twists and turns of mental health. He is direct, knowledgeable and expects as much from his patients as they expect from him. Dr. Fermo does not give up, he is always seeking the solution. He'll give you what you give him - respect, compassion, empathy and teamwork. I couldn't be more grateful that he is helping my husband navigate his path to wellness
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Phoenix – Aug 07, 2018
provider
Child & Adolescent Psychiatry
Worst experience ever.... Looking into filing against him for March practice.... Stay away! All zero's for my daughter's care.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Sandra clark in prescott valley – Apr 16, 2018
provider
Psychiatry
I believe this incredible Dr. saved my life. He actually takes time to listen to you and find out who you are, which resulted in the right medication, finally after 5 years. Empathetic and compassionate, no feeling of being rushed. I cannot recommend him more highly.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mesa, AZ – Aug 25, 2017
provider
Psychiatry
I WAS HAVING TERRIBLE SIDE EFFECTS FROM A MEDICATION; GEODONE… AGITATION, HOSTILITY AND CONFUSION… HE INSISTED I STAY ON THE MEDICATION AND WOULD NOT PRESCRIBE AN ALTERNATE. HE IS VERY ARROGANT AND INSISTED I CONTINUED WITH MEDICATION AND REFUSED TO TREAT ME IN THE FUTURE. I HAD JUST WAS RELEASED FROM HOSPITAL AND NORMALLY WITH NEW MEDS APPOINTMENTS ARE WITHIN 1 MONTH. HE SIDE HE NO LONGER WANTED TO TREAT ME BECAUSE I ASKED FOR AN ALTERNATION MEDICATION.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Peoria, AZ – Aug 22, 2017
provider
Psychiatry
This doctor (used kindly) is IMPOSSIBLE to contact. It's VERY EASY to get an appointment, but if you have any problems or issues, he is a ghost. Very disrespectful and arrogant.
What went well
  • Staff friendliness
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Phoenix, AZ – Jun 08, 2017
provider
Psychiatry
I don't think he knows who his patients are. He sets up appts with 5 at the same time, has them wait for an hour, and sepnds 5 minutes with them.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Lindsey in Phoenix, AZ – Jan 26, 2017
provider
Psychiatry
I have been seeing Dr Fermo for over 10 years. He is always very professional, very understanding, and very kind. I have never felt rushed. He gives you his undivided attention and he doesn't judge you no matter what you tell him. I don't ever want to see a different psychiatrist. I would definitely recommend him to my family and friends. He is absolutely the best! Pam B.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Pam B. in Phoenix – Jul 06, 2016
provider
Psychiatry
I have been seeing Dr. Sbiliris for over 3 years. Great doc. He is typical running late, but he works at the hospital 7 days a week. For the days that he sees patients, Tuesday's & Thursday's and one Saturday a month, before his appointments he does his rounds the he comes and sees his patients and the he returns to the hospital. He is quick to begin seeing patients and never makes you feel like just a number. He is one of the greats, I am thankful to have found such an amazing doc!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Just Me in Phoenix, AZ – Jun 02, 2016

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