Flagstaff Family Physicians

Family Medicine • 2 Providers

710 N Beaver St Bldg 3, Flagstaff AZ, 86001

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Flagstaff Family Physicians is a medical group practice located in Flagstaff, AZ that specializes in Family Medicine.

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Location

APRICUS MEDICAL GROUP -

710 N Beaver St Bldg 3, Flagstaff AZ 86001

CallDirections

(928) 226-1454

Reviews

Provider Reviews
provider
Family Medicine
Reply
I believe I owe this Dr. my personal apology. If I could ask her a question in confidence, please Dr. Tracey?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
  • Staff wasn't friendly
Helpful
John Komadina – Jun 15, 2022
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provider
Family Medicine
Reply
I have been to see Dr. Tracey twice since she has opened the office on Beaver. Each time it has been easy to schedule an appointment, and the office staff has been friendly and helpful. On each visit, she took the time to explain everything to me, listened to my concerns and answered my questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 25, 2022
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provider
Family Medicine
Reply
I went to Dr. Tracey and was diagnosed with bronchitis. She asked if I wanted a Covid test and I told her no. (I have had the 2 shots and the booster shot.) She prescribed medications. I am prone to bronchitis and know the symptoms and treatments. I called to make a follow up appointment since the cough was worse. When I arrived for the appointment, I was told I needed a Covid test. ( I was not told that a Civid test was required when making the appointment!) I could change my appointment to a tele-appointment if I refused the Covid test. I simply cancelled the appointment.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't explain conditions well
Helpful
Dec 07, 2021
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provider
Family Medicine
Reply
Dr. Yee is a fantastic doc! Flagstaff misses you! Tim thought he would stop by your place while he was in town (Flag). Boy, I bet he was surprised. Ha. His brother lives in Oregon. Hope you’re enjoying your new home! :) There is a wonderful young lady who took over your position. You’d love her!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nicole – Nov 18, 2021
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provider
Family Medicine
Reply
Refused to accept my insurance because they thought I was an AHCCS patient. I called my insruance company to see what the deal was and he assurred me it was settled. I called back the office and they still refused to take me on as a patient because I called and filed a complaint.This is discrimination! And I was treated like less of a person because of it. Just lazy medical assistants who dot want to do their job. Sorry DR YEE I was excited to meet you. My twin sister goes there and you came highly recommended but your staff is very rude and lazy!
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Kimberly – Aug 30, 2019
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provider
Family Medicine
Reply
I had a very poor experience with my last visit to Dr Yee. Although he is a very personable guy the billing process and lack of communication and contradictory information from the office staff is unacceptable. I would not recommend Dr Yee for this reason.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Apr 09, 2019
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provider
Family Medicine
Reply
I had a very poor experience with my last visit to Dr Yee. Although he is a very personable guy the billing process and lack of communication and contradictory information from the office staff are unacceptable. I would not recommend Dr Yee for this reason.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Apr 09, 2019
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provider
Family Medicine
Reply
Had 1 appt with Tracey to establish her as my primary care physician. Explained how my doctor had left town abruptly and I was left hanging. Transferred all my rx's, records, set up visits with specialist, basically started from scratch after 1 year with my other DO. She understood my frustration and tried to reassure me. 3 weeks later she closes practice in CA moves to AZ. VERY unprofessional & unethical. No way she didn't know she was about to bail. No wonder she seemed so detached/distracted.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
PissedPatient in Oakhurst, CA – Dec 22, 2016
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provider
Family Medicine
Reply
Seeing Dr. Yee is always a comforting, stress-free experience. We are often out of town and it's tough to plan ahead. Each time we need to see Dr. Yee he can see us that day, or the day after. A French ER doctor once diagnosed me with trigeminal neuralgia, which is serious and can lead to paralysis on side of face. When pain came again, Dr. Yee correctly diagnosed it as TMJ (teeth grinding at night). What a relief. Office staff are happy, relaxed and go out of their way to accommodate you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 people found this helpful
Helpful
Tyler, TX – Aug 30, 2016
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