OFFICE

Spectrum Dermatology

Dermatology | 2 Providers

Average Rating of all Office Providers
(44)

Spectrum Dermatology

312 N Alma School Rd Ste 5
Chandler, AZ, 85224
View All Locations »(480) 948-8400

Office Provider Reviews

3.644
3.6
(44)

based on the average of 44 provider reviews for Spectrum Dermatology

Review of Dr. Chen-Tsai
Mesa, AZ |
Does Spectrum not respect you either? I had a bad experience with Spectrum. First, I had to wait five weeks to be seen. I did wait and had a appointment set for 09/28/2017 at 2:00 pm. I drove across the Phoenix valley to get there and signed in at 1:14 pm. I arrived early as I wanted to make sure I was able to complete their "new patient" paperwork to be seen, on time, for my 2:00 pm appointment. I ask the front desk person at 2:15, "How far behind are you running?" She replied,"There is only on
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Review of Dr. Chen-Tsai
Mesa, AZ |
Pretends niceness but is rude and bossy. Rushed through my full-body exam, got bossy and rude not long after it started. Failed to explain what the bumps on my scalp are. I still have no idea if they're cysts,moles,or just what. She only felt my scalp and didn't look at it ! I had a very painful lip injection/biopsy and no one asked if I was OK even though I indicated I felt bad {shock} , neither Chen nor the assistant stopped to make sure I was OK. The office manager,Donna, is horrible.
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Review of Dr. Chen-Tsai
Chandler, AZ |
I cannot believe how non-customer oriented this company is. I saw the Chandler office for several years and we now have a billing issue. I contacted the Chandler office at least 4 times to get this fixed and they do not want to deal with it. When I got a notice of collection from Spectrum, I called to explain the situation to the 'main' billing office, Susie, she was absolutely rude. No, it's not a matter of not paying the bill and being irresponsible. It's a matter of the wrong code to the insu
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Review of Dr. Chen-Tsai
in Chandler, AZ |
I used to see Dr Chen until about one year ago. After 35+ years working outside in the sun primarily in Arizona and a few years in Southern California, Dr Chen advised me that I did not need to be seen yearly, and suggested only being seen once every 2-3 years by a P.A.!!! Are you kidding me! That's nutty thinking! Be careful if you see this doctor!!!
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Review of Dr. Pardee
Phoenix, AZ |
Dr. Pardee is an extremely thorough dermatologist. I have seen her for several years, and she has correctly identified and treated my precancerous skin cancer and referred me for Mohr surgery on one occasion. She is a focused and businesslike doctor.
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Review of Dr. Pardee
Chandler, AZ |
If she's listening, she'll answer questions. Last time I went in, I went for a specific reason but she (not me!) got sidetracked and we ran out of time. So we never did get to the reason I was there and I didn't get my issue dealt with. And I got billed for something not covered by my insurance because she screwed up!!
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Review of Dr. Chen-Tsai
in Chandler, AZ |
Dr Chen-Tsai makes sitting in a very dated Chandler office completely worth it! Office staff is very kind and helpful, but the entire office is oddly old-looking. However, Dr Chen-Tsai is very kind, helpful, and extremely thorough in examination and explanation. Her kindness and personable nature is truly extraordinary, and I very highly recommend her and her very kind staff.
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Review of Dr. Chen-Tsai
in Scottsdale, AZ |
I scheduled an appointment with Dr. Chen because I was frequently getting rashes under my arms without explanation. I had seen various doctors over the past six years in attempt to diagnose and treat it, but after several biopsies and tests, no one had given me an explanation. Within minutes of visiting with Dr. Chen, she had given me a diagnosis and two different treatment options and one of them was a success! I highly recommend Dr. Chen and plan to see her for all of my dermatological needs!
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Review of Dr. Chen-Tsai
in Tempe Az. |
Excellent experience. Both Dr Chen AND her asst. Patty we're incredibly helpful and knowledgeable of my condition. They went out of the way to contact and communicate with me each step of the way. If you need the services of a dermatologist you don't need to look further. Thank you Dr Chen. Thank you patty. They even helped to find insurance for a very expensive problem.
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Review of Dr. Pardee
in Mesa, AZ |
Hour waits both visits. Staff mistakes cost me more money than it should for prescription. They would not let me use my mail order pharmacy so that cost more money too. I won't go back. Doctor seems to care but I suspect she has no clue how inefficient her office is. They all seem to be suspicious that patients are trying to scam insurance companies. She prescribed 300 pills but 301 were needed--would it kill her to prescribe 305? I don't have the time to waste trying to get them to listen.
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Learn About Spectrum Dermatology

7 Procedures

  • Destruction Of Benign Skin Lesion
  • Destruction Of Malignant Skin Lesion
  • Excision Of Benign Skin Lesion
  • Excision Of Skin Cancer
  • Excision Of Skin Lesion
  • Melanoma Removal
  • Shaving Of Skin Lesion

Language Services

  • Chinese, Mandarin

Insurance

Spectrum Dermatology accepts 73 insurance carriers

  • AARP
  • AZ Benefit Options
  • AZ Foundation Medical Care (AZFMC)
  • Accountable Health Plans of America
  • Aetna
  • Alta Health Network
  • AmeriPlan
  • Ameriben
  • American Republic
  • Anthem Blue Cross Blue Shield
  • Arizona Medical Network
  • Arizona PHCS
  • Assurant Health
  • Bankers Life and Casualty
  • Banner Health
  • Bashas Benefit Trust
  • Beech Street (Multiplan)
  • Benefit Concepts
  • Benesight
  • Blue Cross Blue Shield
  • CHAMPVA
  • CNA
  • Cigna
  • City of Mesa Health Plan
  • Compassionate Care Network (CCN)
  • Comprehensive Medical and Dental Program (CMDP)
  • Compusys
  • Concentra
  • Conseco
  • CopperPoint Mutual
  • CoreSource
  • Coventry Health Care
  • First Health (Coventry Health Care)
  • Galaxy Health Network
  • Gila River HealthCare
  • Golden Rule
  • Government Employees Health Association (GEHA)
  • Health Net
  • HealthCare Consortium of Arizona
  • HealthSmart
  • Humana
  • Integra Physician Network
  • Liberty Mutual Insurance Company
  • LifeWise
  • Mail Handlers Benefit Plan (MHBP)
  • Maricopa Foundation For Medical Care
  • Mayo Clinic
  • Medical Mutual of Ohio
  • Meritain Health
  • MultiPlan
  • Mutual Medical
  • One Health
  • Operating Engineers Health & Welfare Plan
  • PHCS
  • Physicians Mutual
  • Prime Health Services
  • Principal Life
  • Private HealthCare Systems
  • Pyramid Life
  • Self Pay
  • Sierra Choice
  • Southwest Service Administrators, Inc.
  • State Farm
  • Three Rivers Provider Network
  • Tricare
  • Triwest
  • UniCare
  • United Healthcare Life Insurance Company
  • UnitedHealthCare
  • University Physicians
  • Wausau Benefits
  • Worker's Compensation
  • Zenith Administrators Inc

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Our Location

Spectrum Dermatology

312 N Alma School Rd Ste 5

Chandler, AZ 85224

(480) 948-8400