Alabama Family Practice

Family Medicine, Nursing (Nurse Practitioner) • 3 Providers

370 SAINT LUKES DR, Montgomery AL, 36117

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Alabama Family Practice is a medical group practice located in Montgomery, AL that specializes in Family Medicine and Nursing (Nurse Practitioner).

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Language services

  • Spanish

Medical Services

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Does Alabama Family Practice offer weekend appointments?

Common Questions and Answers

  • Have free onsite parking?

    6 users said yes. What's your ?

    Yes
    (6)
    No
    (0)
  • Have an onsite pharmacy?

    4 users said no. What's your ?

    Yes
    (0)
    No
    (4)
  • Offer virtual visits or other telehealth services?

    Half of responding users said yes. What's your ?

    Yes
    (1)
    No
    (1)
  • Physically located within a hospital?

    2 users said no. What's your ?

    Yes
    (0)
    No
    (2)
  • Offer weekend appointments?

    3 users said no. What's your ?

    Yes
    (0)
    No
    (3)
  • Offer appointments outside of business hours?

    3 users said no. What's your ?

    Yes
    (0)
    No
    (3)

Location

370 SAINT LUKES DR, Montgomery AL 36117

CallDirections

(334) 213-3606

Reviews

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Alabama Family Practice
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Provider Reviews
provider
Nursing (Nurse Practitioner)
Reply
Very smart, kind, and caring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Leroy Herron – Jul 02, 2021
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provider
Nursing (Nurse Practitioner)
Reply
She was awesome! I felt very comfortable with her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
CBOUPHA – Feb 18, 2021
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provider
Family Medicine
Reply
Dr. Kathy has been my provider for more than 2 decades. She is one of the most knowledgeable physicians I know. She is always up to date on all of the latest advances in medicine. I trust her implicitly with my life and the lives of my family.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Trayway1 – Jan 21, 2021
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provider
Nursing (Nurse Practitioner)
Reply
Casey has been wonderful. Very knowledgeable and informative. She takes her time and listen to you needs
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Nov 10, 2020
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provider
Family Medicine
Reply
She is great!
What went well
No results
What could be improved
No results
Helpful
Oct 15, 2020
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provider
Family Medicine
Reply
I have been seeing Dr. Mark Lindsey for over 20 years. He listens. He is compassionate. He always has good advice. I am very happy he is my doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bill Furr – Oct 14, 2020
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provider
Family Medicine
Reply
I am a patient of Dr. Kathy’s for 15 years. She is very helpful and responsive and always knows the latest information on medications and symptoms. Her nurse is also a good listener and comforting. They have done a great job monitoring my general health and specific issues with hypothyroidism.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 11, 2020
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provider
Family Medicine
Reply
Dr. Kathy has been my primary care physician for more than ten years. I have always found her and her nurse to be extremely knowledgeable and helpful. She has helped me with both acute illnesses as well as my ongoing health condition. I like having a family practictioner I know is looking out for my best interests.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 15, 2020
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provider
Family Medicine
Reply
Worse experience ever. Had an appointment. Upon arrival was told I couldn’t be seen bc of scent of my perfume. I didn’t have any scent of any kind on. Lotion was even unscented. No one would speak to me to explain. Was told to leave. Office was closed immediately. Couldn’t even reach by phone and they refused to return message. My advise is not to go here. Find another physician. Do not waste your time or money!!
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Oct 02, 2019
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provider
Family Medicine
Reply
Dr. Mark Lindsey is my primary physician, but over the years I’ve occasionally seen Dr. Kathy Lindsey when Dr. Mark was off or overbooked. As a normal human being, I self-diagnose myself when I have ailments, and there were a few times when I saw Dr. Kathy that her diagnosis was completely different then my self- diagnosis, but time always proved that the smart lady with the medical degree was right. Ever other appointment I harass Dr. Mark that I’m going to change to having his wife as my primary physician because she seems omniscient in diagnosing problems. That is a joke though, because Dr. Mark Lindsey is an incredibly smart and talented physician as well. I couldn’t imagine a better husband and wife medical practice. (I know they’ve expanded beyond that now)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Paul in WETUMPKA, AL – Jun 21, 2019
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provider
Family Medicine
Reply
I was lucky enough to stumble upon Dr. Mark Lindsey well over 20 years ago. Dr. Lindsey might not look old enough to have been practicing medicine that long, but I can verify that he has. Whenever I’ve had a medical concern Dr. Lindsey has always addressed it in a professional and competent manner. On the rare occasions that I’ve had ailments that were beyond the scope of a general family physician, Dr. Lindsey had no qualms about referring me to a specialist. At the same time, I’ve never felt pushed off onto a specialist needlessly. I’ve recommended Dr. Lindsey to several family and friends over the years. Most of the people that have taken my advised are surprised at how Dr. Lindsey takes the time to actively listen to your medical concerns and doesn’t merely rush though the exam to get to the next patient. Dr. Lindsey truly cares about his patients and their medical problems. Dr. Lindsey will prescribe exercise and diet changes before prescribing medicine
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Paul in WETUMPKA, AL – Jun 21, 2019
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provider
Family Medicine
Reply
The staff are rude. I was embarrassed by the receptionist because I have just spent over $1K on test and surgery (ordered by this office) and she turned me away because I did not have my $35.00 co-pay. I had to leave work for this.... they are NOT compassionate.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Mar 15, 2019
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provider
Family Medicine
Reply
Dr. Lindsey is a kind and compassionate physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Montgomery, AL – Aug 14, 2018
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provider
Family Medicine
Reply
This office is so awful, it defies description. The staff are distracted and talking amongst themselves, rather than to patients (they also talk loudly about patients). There is a radio on at an earsplitting volume in their lab and everything in the place is worn and/or broken. I would avoid.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Feb 02, 2018
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provider
Family Medicine
Reply
Will not go back. She is passive, misdiagnosed my illness. Went to the ER & received competent care. In my medical records she annotated checking my abdomen, sinuses, back, etc. She did not check any of this. I guess inflating the visit justifies getting paid by the insurance company. Review your medical records. If these records are part of a Health Information Exchange or Health Information Organization other physicians will make assumptions about your care.when they access you records
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Montgomery, AL – Oct 29, 2017
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provider
Family Medicine
Reply
Have no problems with the care at this office, but the staff is terrible. No one returns calls, no matter how desperate your message. When you go into the office, the staff is loudly talking to each other and IGNORING calls!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
6 people found this helpful
Helpful
Montgomery, AL – Apr 29, 2017
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provider
Family Medicine
Reply
You can never get the receptionist to answer the phone to schedule an appointment. When you call the phone rings continuously and you can never get anyone on the line. I have never been so aggravated about service as I am with this office. Dr. Lindsey is awesome but her staff should be replaced. If she has any control over who works her front desk and takes patients calls then she should be proactive or she will lose a lot of patients.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
6 people found this helpful
Helpful
Montgomery, AL – Apr 21, 2017
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provider
Family Medicine
Reply
I would not recommend this practice or physician. The lack of communication is shocking.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 people found this helpful
Helpful
Montgomery, AL – Feb 11, 2017
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provider
Family Medicine
Reply
Dr. Lindsey always takes the time to make sure I understand he situation I am facing. He has also made sure that I have the absolute best referrals to any specialists I need t see and takes the amount of time needed to make sure he is properly taking care of my medical issues.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 people found this helpful
Helpful
Don in Elmore, AL – May 09, 2016
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provider
Family Medicine
Reply
Use nurse practitioner Terry. Really like Terry and how interactive and thorough she is. Unfortunately, her nurse does not take calls nor returns them. Had to work through pharmacy for a prescription refill due to her not answering voice mails left. Ratings that follow are for Terry.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Montgomery, AL – Apr 08, 2016
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