North Alabama Psychiatric Associates

Nursing (Nurse Practitioner), Psychiatry • 2 Providers

953 Jeff Rd Nw, Huntsville AL, 35806

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North Alabama Psychiatric Associates is a medical group practice located in Huntsville, AL that specializes in Nursing (Nurse Practitioner) and Psychiatry.

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Location

North Alabama Psychiatric Associates

953 Jeff Rd Nw, Huntsville, AL 35806

Reviews

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North Alabama Psychiatric Associates
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Provider Reviews
provider
Nursing (Nurse Practitioner)
She is the best np I have ever seen
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Charisse Ylitalo – May 12, 2021
provider
Psychiatry
Waited months to see him then dropped me as a patient one week before my appointment. Now I have no doctor. I needed his help more than I have ever needed help before in my entire life and he does not care. I’m not sure why he’s in this field if he doesn’t want to help people. His staff never answer the phone. I had to drive there, out of my way, to even become a patient
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Dec 26, 2020
provider
Psychiatry
I find Dr. Penland to be intelligent, engaging, knowledgeable and kind. I enjoy having him as my Doctor.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
J. Hennessey – Aug 28, 2019
provider
Psychiatry
Dr. Penland is BEYOND amazing! I trust him with my life. He really cares about his patients, spending as much time with them as needed. He is highly intelligent, honest, and has a great way of explaining things to the "common man". His staff have always been there for me in times of crisis. I have been seeing him for several years and he's top of the line.
6 people found this helpful
Helpful
Mar 16, 2019
provider
Nursing (Nurse Practitioner)
Ms. Russell saved my life. I was depressed and not myself at all. Ms. Russell took the time to address my issues and help me. She truly listened to everything I had to say. I feel myself now, but if Ms. Russell had not been there to help me when she did, I don't feel I would be here today. She is the only one I trust and I am thankful for her and her office staff.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
AL – Jan 22, 2019
provider
Nursing (Nurse Practitioner)
I was excited to find a nice psych clinic here in Madison. However, I am left disappointed. The office manager is, in the truest sense of the word, a bully. I waited for an hour for my appointment and was then instructed the practitioner wasn’t going to see me. I was also told that they don’t ever run on time and it’s not possible for them to schedule an appointment with a reasonable guarantee of the start time. I was told Mrs. Russell would be calling before close to reschedule but never called
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Disappointed – Jul 26, 2018
provider
Psychiatry
Dr.Penland is the best doctor I’ve ever encountered in my entire life. I have been a patient of his for 8 years. I can honestly say he saved my life. Dr. Penland is ethical , he cares about his patients, isn’t money hungry, has integrity, basically a man who has found his purpose / passion in life and thats helping ppl and saving lives one patient at a time :)
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
11 people found this helpful
Helpful
Leigh Raymond in Huntsville Al – Mar 23, 2018
provider
Psychiatry
I have been seeing Dr. Penland for years and he is always willing to listen and work with me in changing medications to help improve my mental quality of life. He is the best!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
15 people found this helpful
Helpful
Decatur AL – Jun 18, 2017
provider
Psychiatry
After 2016's Murphy's Law healthwise year, Dr. Penland is the only reason I'm not in a mental ward. I'm seeing him today to make sure 2017's law extension doesn't finish the job! Love this young wonderful doctor!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
12 people found this helpful
Helpful
Madison, AL – Apr 17, 2017
provider
Psychiatry
Highly recommend. Very intelligent and knowledgeable. Dr. Penlin found my right medication cocktail which no other doctor could, to treat my bipolar disorder which ultimately saved and changed my life!He knows what he's talking about and is so smart! He has good intentions and wants to help his patients. He has a passion and a purpose for what he does. He's changing and saving lives everyday. If you truly want help...he will help you. Grad. Of Texas A&M and Yale I believe. Very smart man
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
15 people found this helpful
Helpful
Madison, AL – Jun 12, 2016
provider
Psychiatry
I have saw Several Psychiatrist over the years, and he is the ONLY one that would explore other diagnoses and treatment options!
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
14 people found this helpful
Helpful
Kim in Albertville, AL – Jun 09, 2016

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