Dr. William Case, DMD
William L Case DMD, PC
6025 S Quebec St Ste 180 Centennial, CO 80111Accepting new patients
Dr. Case's Reviews
Likelihood to recommend Dr. Case
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What went well
- Appointment wasn't rushed (28)
- Explained conditions well (28)
- Listened & answered questions (28)
What could be improved
- Didn't trust the provider's decisions (5)
- Appointment was rushed (4)
- Didn't explain conditions well (4)
Reply
I have looked to Dr. Case for at least 10 years and his services and staff have been great.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Phillip J. Teigen – Dec 21, 2020
Reply
Stacy was wonderful on the phone, encouraging me to come in and timely appointments were available. The assistant Kim was fantastic, she got right to the issue and brought in Dr. Case. They situation was fully resolved and I was out of the office within half an hour. It was as ideal as any dental office could provide in my opinion!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
K Wucherpfennig – Dec 12, 2019
Reply
I have been seeing Dr. Case for over a decade and my visits have always been pretty positive. When my dental discount plan has been discontinued by Dr. Case last year, I went to Perfect Teeth and what a disappointment was that office. I decided to change my dental plan and came back to Dr. Case who immediately addressed my concerns on my 1st visit back, which Perfect Teeth office was taking their time with getting me scheduled for my next appointment. Anyhow, I am glad to be back with such a vibrant, skilled, and professional group at Dr. Case's office and will continue to stay put.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Elizabeth – Oct 16, 2019
Reply
I’ve been a patient here for years. The staff is so friendly and helpful. I was having a problem with a tooth and they got me right in! Dr. Case s great!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Kristen – Oct 12, 2019
Reply
I’ve been seeing Dr Case for over 5 years and have had multiple treatments. When I go I know I’ll be given the best care and I trust the staff. That is more than enough to keep me as customer,
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Aug 01, 2019
Reply
The people are great. I am extremely nervous and they take care of that. Quality of work is fine.
What went well
- Appointment scheduling
- Office environment
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Lynne in Englewood , CO – Jun 25, 2019
Reply
Dr. Case is an excellent, caring dentist. My dental hygienist was great too.
What went well
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
M.V. – Jun 14, 2019
Reply
Friendly staff and gentle.
What went well
No results
What could be improved
No results
Apr 16, 2019
Reply
Dr. Case has treated me for several years, and I have never had a bad experience. He and his staff are always professional and friendly. I actually enjoy my dental experience.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Ann in Centennial, CO – Feb 19, 2019
Reply
2/6/2019
I work in healthcare and this is one of the most disorganized clinics I've ever been to. On my initial visit I was turned away after they had scheduled me because Dr. Case was in Mexico and therefore could not see a new patient. I should have never came back. When I had my crown done they nicked the side of my mouth and failed to tell me after the procedure (I was fully numb). It took 3 weeks to fully heal. In addition, the crown did not properly close so for the last 6 months I've had
What went well
- Wait times
What could be improved
- Difficult to schedule appointment
- Didn't explain conditions well
- Didn't trust the provider's decisions
Roan in denver, CO – Feb 06, 2019
We sincerely apologize for your negative...Read More
Reply
Always on time and never had to wait past my appointment time. The staff are very professional and knowledgeable. Dr Case is very is always on hand and remembers one personally. Thanks for your service for over 15 years
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Feb 02, 2019
Reply
Always professional, knowledgeable service and I appreciate the friendly and personal touch of all the staff at the office.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jan 11, 2019
Reply
Dr. Case is always very accommodating and has a great manner. He has great people working for him which reflect his professionalism and work ethics!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Doug in Denver, CO – Dec 21, 2018
Reply
These folks have been doing all our family's dental work for more than a decade, and I would recommend them in a heartbeat. Always friendly, always helpful, top quality dental care.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Tony in Highlands Ranch, CO – Oct 13, 2018
Reply
Always excellent dental care, no matter how simple or complex. Great, friendly staff. We've been seeing Dr. Case for over ten years and going to the dentist is entirely painless!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Aug 28, 2018
Reply
I have been going to Dr. Case for many years. The staff is always friendly. Wait times are minimal to nonexistent. The hygienists are great! Dr. Case is wonderful.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Shirlee T in Aurora, CO – Jul 26, 2018
Reply
Dr. Case and his staff are awesome. They are always friendly and helpful. If you have a dental emergency they can always squeeze you in. I wouldn’t go anywhere else.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Shsron in Parker, Co – Feb 08, 2018
Reply
Dr. Case is extremely talented at what he does. I am very happy being a patient at his office. I am always recommending friends of mine to join the office.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Dec 20, 2016