Dr. Thomas Kelley, DDS

PeriodonticsMaleAge 51

Dr. Kelley
Accepting new patients

Thomas C Kelley, DDS, MSD, LLC

3970 N Oakland Ave Ste 503 Shorewood, WI 53211

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Dr. Thomas Kelley, DDS is a Periodontics Practitioner in Shorewood, WI. He is accepting new patients. Be sure to call ahead with Dr. Kelley to book an appointment.

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Dr. Kelley's Reviews

Likelihood to recommend Dr. Kelley

3.5

Based on 24 ratings

5 Stars
62.5%
(15)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
37.5%
(9)
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Dr. Kelley?
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What went well
  • Wait times (15)
  • Appointment scheduling (14)
  • Explained conditions well (14)
What could be improved
  • Didn't explain conditions well (8)
  • Office environment (7)
  • Staff wasn't friendly (7)
RecentHighestLowestMost Helpful
Reply Flag
Horrible experience with Dr. Kelley. Went in for an annual teeth cleaning and he doesn't use dental hygienists so he poked around my mouth (and it hurt! made me bleed) and spent less than 5 minutes cleaning my teeth. I asked on my way out why he didn't clean my teeth and he and his staff were very rude. He said I didn't need a cleaning (which was what I came in for). He said he would still charge me for a cleaning and threatened to report me to Medicaid. He is HORRIBEL and RUDE and an unethical practitioner. I haven't been to the dentist in three years, only get one cleaning covered a year, and now I have to wait another year. All I want is my teeth cleaned. Left in tears, very frustrated. He is committing fraud, charging for cleanings that he is not doing.
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
K Jones – Jan 29, 2021
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Reply Flag
i have been a patient of Dr. Kelley for about 3 to 4 years. Always has been super nice. He has always taken the time to talk with me. Never rushes. Today I was put into his schedule as an emergency. He was very understanding and I was very relieved when i left. Thank you Dr. Kelley. My day was less stressed after my visit!!! ty
What went well
No results
What could be improved
No results
Helpful
kelley serrano – Jul 16, 2019
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Reply Flag
I can’t say enough positive things about Dr Kelley. I had a dental emergency and he saw me right away. I was informed about the condition of my damaged tooth and my options. He extracted my tooth and later placed an implant. I have a great smile again and I am very grateful to him for the services he provided. He was there for me when it mattered. I give him the highest rating. He was great!
What went well
No results
What could be improved
No results
Helpful
Feb 01, 2019
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Reply Flag
I highly recommend Dr Kelley. I am so happy with the results of my periodontal surgery. I continue to see him along with my family for dental cleanings.
What went well
No results
What could be improved
No results
Helpful
Jan 31, 2019
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Reply Flag
See Dr Kelley! I am extremely grateful to Dr Kelley for helping me and my daughter. My daughter required a gum surgery for correction of recession after having braces. He did a grafting procedure and fixed it. We were so happy with the result that I had to see him myself to replace my damaged teeth with implants. I trusted his expertise again and now I have a great smile. Thank you Dr Kelley for eveything!
What went well
No results
What could be improved
No results
Helpful
Jan 31, 2019
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Reply Flag
I was referred to a periodontist who was not close to where I lived. I didn’t like that periodontist. They had a fee discussion with me that made me feel very uncomfortable. The fee was outrageous. The periodontist’s staff told me that they took my insurance, but that the periodontist wasn’t a provider for my insurance. I was very disappointed with the situation. I found Dr Kelley online and was surprised how close he was to me. He took my insurance and I payed what my plan stated. Great result.
What went well
No results
What could be improved
No results
Helpful
Jan 31, 2019
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Reply Flag
Dr Kelley was recommended to me by my general dentist for an implant. My front tooth broke and could not be repaired again. I decided to have an implant placed by Dr Kelley and now my smile looks better than ever . I recommend Dr Kelley’s office to everyone. Thank you Dr Kelley.
What went well
No results
What could be improved
No results
Helpful
Jan 29, 2019
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Reply Flag
I have never been in a better dental office. His staff was very helpful through the entire process. Dr Kelley was very personable and professional. He took his time with me and explained all of my treatment options. I felt very informed and secure with my treatment decision. Dr Kelley performed my periodontal surgery and made me feel very comfortable the entire time. His assistant was very kind and supportive during the entire surgery. I now have a great result. I am very great full to Dr Kelley
What went well
No results
What could be improved
No results
Helpful
Jan 28, 2019
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Reply Flag
Took his time cleaning my teeth and now they are pearly white. Excellent dentist. Very thorough. Takes his time to explain things and does the cleanings himself. I am going back
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Wauwatosa, WI – Dec 13, 2018
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Reply Flag
Worst dental experience ever! Five minute cursory cleaning done carelessly - made me bleed and hurt for hours. NOT a nice dentist, either- curt and abrupt and argumentative. HORRIBLE experience.
What went well
No results
What could be improved
No results
4 people found this helpful
Helpful
none – Dec 07, 2018
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Reply Flag
Implant worked. couldn't be happier
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Mark M in Pewaukee – Sep 13, 2018
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Reply Flag
5 star dentist. Outcome better than last dentist expected. On bus stop in Shorewood
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Kwesi – Sep 13, 2018
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Reply Flag
This dentist was trained in WI and Indy. Very informative and convenient. I live in Elm Grove so I saw him in Brookfield. I work in Milwaukee so I also saw him in Shorewood. Great dentist.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Tony in West Allis – Sep 13, 2018
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Reply Flag
The best dentist I have seen. He was highly regarded. He is very knowledgeable and I value his opinion. He is a Marquette University dentist and has also gone on to specialty training in Indiana. He was also a faculty member at Indiana dental school. He helped me understand all my treatment options. My treatment has been outstanding, I have referred all my family and friends.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
Brookfield – Sep 11, 2018
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Reply
The WORST dentist award goes to Dr.Thomas Kelley ! He did the x-ray & cleaning himself and I was literally wincing with pain because he kept poking me with sharp instruments like he was angry with me. I had to ask him to stop because I had tears in my eyes and couldnt take it anymore. My cleaning was done within 4 mins and it hardly felt any different expect my gums and teeth were hurting. Please do yourself a favor and DO NOT go to this Dentist !
What went well
  • Wait times
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Anna in Los Angeles – Apr 06, 2018
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Reply
I left his office in tears, and had to make an appointment with another dentistry to get proper teeth cleaning and cavities filled. He said he could do nothing for me. Other than feeling like I completely wasted my time taking off work to get nothing accomplished, I also felt violated. He picked at my gums painfully, disregarding that I recently had a wisdom tooth removed, which was still healing. I found a real professional dentistry, and will never return to this terrible little office.
What went well
  • Wait times
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
MILWAUKEE – Mar 15, 2018
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Reply
I also had a horrible experience with Thomas Kelley. I am not using the Doctor, he should never have been given a license to practice. Very unprofessional he did not ask me how I was doing and proceeded to poke me 100 times in the gums until I could not take it any more and sat up. He became very hot headed and had a temper tantrum. Very unethical practice. Watch out Don't go there. He especially picks on women. They should pull his license.
What went well
No results
What could be improved
No results
11 people found this helpful
Helpful
Milwaukee, WI – Sep 27, 2017
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Reply Flag
I've returned to Dr. Kelley twice in the last 2 years for a simple prophylaxis cleaning. I was pleasantly surprised that he does them himself, instead of a Hygienist. He maintained professionalism and care throughout my visit. I was in and out in less than 15 minutes, without any complications or complaints. I recommend him for future patients.
What went well
No results
What could be improved
No results
7 people found this helpful
Helpful
Dani D in Milwaukee, WI – Sep 22, 2016
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Reply
Horrible dental practice! Very unprofessional. I hope nobody EVER feels the way I did after leaving this office. I do NOT recommend this dental professional. He lacks interpersonal skills, patient collaboration skills and common sense. Very unethical practice. He's a hothead with a temper. Watch out! Ive learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. -Maya Angelou
What went well
No results
What could be improved
No results
12 people found this helpful
Helpful
Milwaukee, WI – Jun 24, 2016
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About Me

Biography

Dr. Thomas Kelley, DDS is a Periodontics Practitioner in Shorewood, WI. He is accepting new patients. Be sure to call ahead with Dr. Kelley to book an appointment.

Practice Areas

  • Periodontics

Frequently Asked Questions

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Where is Dr. Thomas Kelley, DDS's office located?

Dr. Kelley's office is located at 3970 N Oakland Ave Ste 503, Shorewood, WI 53211. Find other locations and directions on Healthgrades.

Does Dr. Thomas Kelley, DDS offer telehealth services?

Dr. Kelley has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Thomas Kelley, DDS?

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Experience and Background Checks

Experience
Background

Background Check

Healthgrades does not collect malpractice claims information for Wisconsin
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
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Dr. Kelley accepts

Accepted insurance can change. Please double-check when making an appointment.

(262) 787-9075

Dr. Kelley accepts the following insurance:

Aetna
Dental DPPO
Ameritas
Ameritas PPO
Anthem Blue Cross Blue Shield
Anthem Blue Cross Blue Shield HMO
Assurant Health
DHA
DHA Premier
Cigna
Dental
Delta Dental
Delta Dental PPO
Delta Dental Premier
Dental Network of America
Dental Network of America DPPO
DenteMax
EmblemHealth
Dental Preferred Plus
Guardian
DentalGuard Preferred
Humana
Humana PPO
MetLife
MetLife PDP
Principal Financial Group
Dental PPO
Scion Dental
Total Dental Administrators PPO
Total Dental Administrators PPO PPO
United Concordia
Advantage Plus PPO
National Fee-for-Service
UnitedHealthCare
Dental

Locations

Thomas C Kelley, DDS, MSD, LLC

Thomas C Kelley, DDS, MSD, LLC3970 N Oakland Ave Ste 503 Shorewood, WI 53211
1
Thomas C Kelley, DDS, MSD, LLC3970 N Oakland Ave Ste 503 Shorewood, WI 53211
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Compare Dr. Thomas Kelley, DDS with other Periodontics Practitioners near you