Dr. Steven Krauss, DDS
31 Frost Ln Lawrence, NY 11559
Accepting new patients
Dr. Krauss' Reviews
Likelihood to recommend Dr. Krauss
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What went well
- Appointment scheduling (6)
- Appointment wasn't rushed (6)
- Explained conditions well (6)
What could be improved
- Appointment was rushed (2)
- Didn't explain conditions well (2)
- Didn't listen or answer questions (2)
Reply Flag
totally amazing....in the midst of this COVID-19 crisis i called for a fractured tooth and crown. He opened up his office on a Friday to see me and had his staff come in. Unbelievable compassion for my pain and caring. Hos professionalism and skill is unmatched. Thank you for being there for me sir, you are much more than a dental surgeon you exhibit the highest qualities of your profession.
What went well
No results
What could be improved
No results
Julian Ungar-Sargon – Mar 28, 2020
Reply Flag
I took my 3 girls to Dr. Krauss this week for the 1st time and was very impressed. His staff made my kids feel comfortable, and were extremely friendly. Dr. Krauss has an excellent bedside manner which helped ease my kid's fears. I would recommend this practice to anybody with kids. As a bonus, the office has a great basketball hoop, fish tank, and other items that make it a warm and inviting place. Very very impressed!
What went well
No results
What could be improved
No results
David G. in Valley Stream, NY – Feb 05, 2019
Reply Flag
I have a special needs child who is extremely difficult to examine and treat. Dr. Krauss and his staff go way beyond the pale. This is despite the uneasiness and difficulties my son creates in the office. We leave there invigorated with the wish that everyone would treat us with such understanding and care.
What went well
No results
What could be improved
No results
Dec 26, 2018
Reply Flag
The staff is very friendly and professional. Appointments are easy. Dr. Krauss is one of the kindest people I have met, is available for questions, and understands financial constraints of his patients. The office is really a very inviting place. I think the experience of the one star review was either a misunderstanding or an anomaly.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Binyamin Kanter in Far Rockaway, NY – Jul 06, 2018
Reply
I took my little daughter for a routine checkup. Dr. Krauss's hygienist claimed to have found a cavity and began berating my daughter for not brushing well enough, stating that she would receive her "punishment;" a painful shot and procedure. The hygienist rudely refused to take an x-ray to verify if the cavity indeed existed. Instead, she held my daughter down and painfully penetrated her teeth and gums with the instruments, as my daughter was left wailing. Never coming back.
What went well
No results
What could be improved
No results
Feb 19, 2018
Reply Flag
My children have been going to Dr Krauss for over 15 years from when my oldest (20 years old) went for his very first visit. He is fabulous. The staff is friendly and calming. Dr Krauss and staff are great with the kids. The office is clean and booking appts is easy. He worked with me and my son's orthodontist, gave great recommendations and worked closely with us for any special dental needs he had. The only downside is he does not take all insurances but will work with you with discounte
What went well
No results
What could be improved
No results
Toni Pena in Oceanside – Jul 11, 2017