Dr. Stephanie Copeland, DDS
Watson Dental Associates
9000 Watson Rd Saint Louis, MO 63126Accepting new patients
Dr. Copeland's Reviews
Likelihood to recommend Dr. Copeland
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What went well
- Appointment scheduling (8)
- Appointment wasn't rushed (8)
- Explained conditions well (8)
What could be improved
- Appointment was rushed (3)
- Didn't explain conditions well (3)
- Didn't listen or answer questions (3)
Reply Flag
Provides gentle and compassionate care. Staff is professional. I always feel very welcome in Dr. Copeland's office.
What went well
No results
What could be improved
No results
Brian I. in Fenton, MO – Jan 23, 2019
Reply Flag
Great office, convenient location, great staff, doctor takes the time to explain procedures. Great with my kids.
What went well
No results
What could be improved
No results
Wildwood, MO – Nov 13, 2018
Reply Flag
She is a great dentist!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Oct 03, 2018
Reply Flag
Dr. Copeland has always treated me like I "should be there." She is always courteous & explains the procedures being performed.
What went well
No results
What could be improved
No results
Dennis in Imperial, MO – Jul 11, 2017
Reply Flag
Dr. Copeland is an excellent dentist. I am so glad she takes time to explain and give options for my own personal needs. It is reassuring to be treated by someone who is so caring. I highly recommend Dr. Copeland
What went well
No results
What could be improved
No results
Lisa in St Louis, MO – Nov 12, 2016
Reply
Rude and disseminates inaccurate information regarding insurance protocol.
What went well
No results
What could be improved
No results
VMP in Arnold, MO – Nov 01, 2016
Reply Flag
Dr. Copeland bought my previous dentist's practice. She performed unnecessary x-rays for which my insurance company refused to reimburse. She did not disclose that she was not in network even thought the dentist who I had originally made the appointment with was in network and I was left paying for work that was unnecessary. She recommended replacing older fillings that were fine. I had to wait for 20 minutes after the cleaning for the dentist to complete my visit.
What went well
No results
What could be improved
No results
Donna in St Louis, MO – Jul 12, 2016
Reply
Dr. Copeland was so rude. I waited for 45 minutes in the lobby for my appointment and then my hygienist after she cleaned my teeth left the room and it was over 30 minutes before the dentist came in. I was very angry and asked dr. Copeland why I had to wait to so long and she ignored me so I asked again and she shrugged me off. Then she tried to tell me I needed to have a lot of things done on my teeth that I didn't need. She's liar. And this office is so dirty!!!!
What went well
No results
What could be improved
No results
Michael in St. Louis, MO – Apr 12, 2016
Reply
Dr. Copeland and her staff were are very pleasant and I waited only a few minutes for my appointment. The appointment went well and was efficient. Dr. was patient, thorough and willing to answer all my questions. Overall one of the best visits I have had to a dentist.
What went well
No results
What could be improved
No results
Michelle in St. Louis, MO – Mar 05, 2016