Dr. Shawn Jordan, DDS
Endodontics•Male•Age 43
Accepting new patients
Apex Endodontics PLLC
605 Division St North Tonawanda, NY 14120Dr. Shawn Jordan, DDS is a Endodontics Practitioner in North Tonawanda, NY. He is accepting new patients. Be sure to call ahead with Dr. Jordan to book an appointment.
Dr. Jordan's Reviews
Likelihood to recommend Dr. Jordan
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What went well
- Office environment (698)
- Appointment wasn't rushed (696)
- Staff friendliness (696)
What could be improved
- Long wait times (32)
- Difficult to schedule appointment (12)
- Didn't explain conditions well (10)
Reply
Was nervous when entered but from the time the Young Lady met in lobby until completed they where able to Relax me and just made the experience nice. Truly appreciate everyone from The Dr. on down just simply perfect service. Thank You So Much
What went well
No results
What could be improved
No results
Jere – Mar 18, 2021
Reply
Quality work and expert trouble shooting
What went well
- Trusted the provider's decisions
What could be improved
No results
Ray M – Mar 01, 2021
Reply
Dr. Jordan and his staff were very friendly, courteous and professional. They were able to get me in on an emergency basis and quickly handled my issues. Highly recommended.
What went well
No results
What could be improved
No results
Mar 07, 2020
Reply
excellent !!! I was referred to Dr. Jordan by my regular dentist because of his expertise. I was glad she referred me with the hope of possibly saving my tooth. Dr. Jordan was extremely helpful in explaining and showing me why my tooth couldn't be saved. He showed me x-rays and explained in great detail on why the tooth was not saveable. I felt he was very honest and I highly respect him for an realistic answer and not a self serving effort.
What went well
No results
What could be improved
No results
Mar 05, 2020
Reply
Dr. Jordon is the Michael Jordon of endodontics!
What went well
No results
What could be improved
No results
Jim Devald – Mar 04, 2020
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Professional and friendly service. They make you feel relaxed and comfortable.
What went well
No results
What could be improved
No results
Mar 03, 2020
Reply
Dr. Jordan did an excellent job on a tooth that other dentists had difficulty with. I highly recommend him.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
John Vitale, from North Tonawanda – Mar 02, 2020
Reply
Have reviewed Dr Jordan previously but he was so excellent .. from “bedside manner” - reassuring, very informative as root canal proceeded, and professional! I had a “tricky” situation in that the tooth receiving treatment has an expensive veneer and could have cracked, entailing much more money. Dr Jordan was very careful and veneer remained intact. His assistant was also very friendly, professional, and reassuring. I highly recommend this Best of the Best Doctor and Group as a whole!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Trusted the provider's decisions
What could be improved
- Didn't explain conditions well
Feb 28, 2020
Reply
Amazing staff and amazing doctors. Thanks Apex!
What went well
No results
What could be improved
No results
Elisabeth – Feb 28, 2020
Reply
Very apprehensive coming in. Had a bad experience the first go around at another dentist. Dr. Jordan, with minimal novacaine, did a wonderful job! Haven’t had any more problems with the tooth.
What went well
No results
What could be improved
No results
Michele – Feb 21, 2020
Reply
Dr's and entire staff are incredible! They took great care of me and put my mind at ease as soon as I arrived, root canal was painless!
What went well
No results
What could be improved
No results
Margaret Cushman – Feb 20, 2020
Reply
I would highly recommend Dr. Jordan. My procedure for crowns went very smoothly! Very grateful to his fine work.
What went well
No results
What could be improved
No results
Michele R. – Feb 19, 2020
Reply
very professional - I was happy to get this surgery over with!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
MarE – Feb 19, 2020
Reply
Would highly recommend Dr. Jordan. I was in pain, and his staff arranged it so I was able to come in just a couple hours after calling. Staff and Dr. Jordan were very friendly.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jackie – Feb 17, 2020
Reply
Dr Jordan's office is a very comfortable atmosphere. He is very professional and I would recommend him to anyone that has any kind of fear of dental work.
What went well
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Barb – Feb 13, 2020
Reply
Everything went good
What went well
No results
What could be improved
No results
Feb 10, 2020
Reply
The staff is friendly. The doctors are excellent and also very pleasant, the office is very clean and it was an excellent experience all the way around.
What went well
No results
What could be improved
- Didn't explain conditions well
- Didn't trust the provider's decisions
C. Costello – Feb 10, 2020
Reply
I've had several root canals, unfortunately, but the doctors at Apex are by far the best. The first time I went there for a root canal, I was so comfortable and relaxed, that I actually fell asleep during most of it!
What went well
No results
What could be improved
No results
Nan - Cheektowaga - Jan. 2020 – Feb 08, 2020
Reply
Very pleasant staff, very short wait time. Dr Jordan is very nice, considerate and does great work. 2nd time I was here and would highly recommend him.
What went well
No results
What could be improved
No results
JudyL – Jan 27, 2020
Reply
I'm not going to lie about this one, I was scared to death when my referring dentist told me I needed a root canal. From beginning to end Dr Jordan and his office staff were amazing. I was at ease when I arrived and the procedure went very well. I would highly recommend Dr Jordan and his staff greatly!!! Thanks again!!!
What went well
No results
What could be improved
No results
Gloria J Scalzo – Jan 27, 2020