Dr. Segal's bio states what he loves the most as an orthodontist is interacting with his patients. I was surprised when I read that because his interpersonal skills are minimal. In all the years he's treated me he has hardly spoken. He only speaks in regards to treatment, procedures and plans in his monotone voice. He is stiff and cold, not friendly and warm. His interaction with me has always been short and curt and I always leave feeling very awkward. The front desk staff is a bit friendlier