Dr. Michael Friend, DMD
Michael J Friend DMD PA
8962 Cleary Blvd Plantation, FL 33324Accepting new patients
Dr. Friend's Reviews
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What went well
What could be improved
- Appointment was rushed (1)
- Didn't explain conditions well (1)
- Didn't listen or answer questions (1)
Reply Flag
So I’ve been going to this Doctor for more than 10 years and since his expansion the office has changed dramatically. The doctor no longer has the time to put you on his schedule and pushes other dentist providers on you. I tried to speak with the Dr. Friend and his attitude towards the situation was rude and did not even care to know why patient of over 10years would like to change to another dentist. This is not the office for you if your looking for a professional staff or if your looking for that doctor that truly cares about his patients. Dr. Friend is good at his job but don’t count on seeing him on a regular basis even if you only request him
What went well
No results
What could be improved
No results
Teegan Jones – Jul 23, 2020
Reply Flag
Sooo they are very good in call and charge you for miss appointment but they cannot control a simple “text message” reminder and they blame it on the system. What a horrible customer service and the operator or front desk has a nasty attitude.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Apr 20, 2018