Dr. McKinley Price, DDS

I was told today after I said I did not understand the codes that I should familiarize myself with the codes and what my insurance company covers and does not cover !! This was after I was told to go into the conference room and I pointed to an office and said here? I was told “that would be the one “ then the clerk came in wanted to know where my treatment plan sheet was, I said not sure unless it’s the one you put on the counter , she came back in with an attitude slamming the paper down and pushing my bottled water to the side !! I was so upset I almost walked out!! But wanted some relief of my tooth that had been previously worked on! I asked if they took am exp and very snotty tone she pointed to the visa/mc , I said I see that , that’s why I’m asking if you take am Exp! Then had the nerve to ask if I wanted to schedule my cleaning ( which is what I came in for except the young lady that normally cleans them is no longer there, smart lady) I said no thanx! I doubt I’ll be back!

Dreadful pain! $14,000 to fix the work and still working on it. In major, unplanned debt and lost months of income. Staff was terrific until I disputed the work, the charges, and showed I was not satisfied. Then they were rude. They offered others that came in drinks and a trip to the bathroom, but ignored us.

My overall experience with the dentist Was ok. My problem is with the young ladies and insurance verification and billing. My treatment plan showed me paying $800.00 as my out of pocket cost. I have been charged over 1400.00 When you question your bill you are encountered with rudeness and the inability to show an itemized bill explaining your charges. I have never seen any practice or business who can't provide details of your bill and does not post payment? In the manner they were made.